Gamitrend Recensioni 

Scammers, already proceeded with my lawyerr and my bank

They even asked me 30 more euros for a key when they sent me a fkn account that even dont work

Warning, this is plain fraud! I bought a game on the website described as a digital product, and in the email I received a Word file with instructions on how to log into someone else's Xbox account. There was no information on the website indicating that an account was being sold. I contacted the seller to cancel the order, which did not match the description. The seller refused, citing, among other things, articles that had nothing to do with the situation. In my opinion, the way they communicated with me indicates a well-established fraud scheme.

Scam. Ich habe ein Spiel gekauft. Global als Beschreibung und bekam ein Account das nicht mal funktioniert. Verkaufen Gamepass auch als Account. Vorsicht! Betrüger! Auch die Gamepass Preise sind teurer als die von Microsoft 😂 ganz ehrlich so eine Betrüger-Seite selten erlebt. Nicht kaufen! Spart euch den Ärger!

From the Google results I click on the item and bought 12 months Game Pass Ultimate. Thought I was going to get a code which would be valid for 12 months.

However, I got the credentials of someone's account I should add on my Xbox. I don't want to add a stranger's account to my console or netwerk. As 'alternative' they offered me to pay an additional 150 euros for a digital code. Completely not reasonable and after my experience I will never ever transfer one more euro to this company.

Asked for refund as they're misleading the consumers. However, they hide behind their terms. The laws and regulations tell otherwise though.

edit: GamiTrend has asked me to update this review so it's reflecting the current situation :

As a legal IT advisor, I reviewed the terms and conditions they declare applicable upon placing an order. GamiTrend received an email detailing their violations and non-conformities, requesting that they update their website with a accurate product description to protect other consumers and fully refund my purchase price. Should they fail to do so, I will escalate the matter to government consumer protection authorities and my credit card company.

​They have indicated a willingness to meet these demands. For now, I am awaiting GamiTrend's actual follow-through on these requirements.

It's not fake. Everything works properly. Just follow the instructions. The response of answering was fast!!!

Simply superb service.
I had some self inflicted issues and they were solved promptly and professionally.

Great Service and excellent support highly recommended.

I purchased an account and they quickly resolved my issue by converting it into a code. Very solution-oriented and helpful. Thank you👍

I purchased a digital code and was really pleased. The code was delivered quickly and worked without any issues. Reliable and fast service I definitely recommend it!👍

DO NOT TRUST THIS SITE AND SUPPORT!

If you buy the game pass, you'll get an account. After a day or 2, you can't access that account anymore because someone else is using it and made his/her xbox, the home xbox for that account.

Just a scam!

I was very pleased! Customer service representatives Maru and Bella took care of me throughout the process and helped resolve any issues I encountered. Thank you for their attention,quick responses,and support.I highly recommend them!

I was very happy with the purchase and the instructions provided for me to redeem my game. I had one minor challenge that required an email to their customer service address. I got a response back in exactly one minute so top marks for that!

1 year xbox ultimate subscription account is big scam, you are suposed to set this account on your xbox as home console to be able to play gamepass games on your own profile. the first account i got had 0/5 switches to home console left, which means this account was already used... after a few days of emailing to support i got a new account which worked this time and i set it as home console. All seemd to work fine but after a while i started getting thrown out of my games with this error message: "You started playing somewhere else"... "Playing here will end your other session. Do you want to play here instead? Which can only mean 1 thing.. the same gamepass account si sold to multiple people.. you cant even change the account password. I used a different store in the past to get 12 month ultimate account and it worked from the start no issues whatsoever and also you could change the passowrd of the account its yours to keep. I recommend you try and find another place to buy gamepass ultimate accounts.

Fast response to my query. Process is easy and it works :)

You get some kind of account and not the game pass. Absolute scam.
*Edit: after sending an email asking for a refund, they refuse to give me one, giving me a much lower valued counteroffer and threatening me into acceptance by demananding me to remove this review.
**Edit: they have stated that they will not refund me as long as I have not deleted this review, I will not delete this review as long as I do not get a refund. As long as this stands, they have been unwilling to coöperate.

Super service et pas cher. Service clien présent pour aider.

Bought an Xbox game expecting a normal digital code. Instead, I received login details for a separate Xbox account. The product page did not clearly disclose this. Refund was refused. Very misleading experience.

After refusing my refund, GamiTrend agreed in writing to exchange the unused Xbox account product for a Digital Code and confirmed that the replacement would be delivered. It never was.

Afterwards, they repeatedly asked me to update/remove my 1-star review and even linked provision of the code to an updated review. Later they changed the conditions again and demanded an additional payment for the key.

So the issue is no longer only the misleading product description. It is also a promised replacement that was not delivered and constantly changing conditions afterwards.

I have now escalated the matter to my card provider.

You think you purchase a game but you get an account which you have to be logged in to to play the game. Misleading and not mentioned on the product page. And deny refunds. Do not buy here!

Speedy service received everything fast downloading the game within 5mins of purchase , 10/10 service recommend highly

Love them plus such good customer service .