Deposited thousands, finally hit some big bonuses after hours of spins and got up 50K. This morning I got an email saying my account was permanently closed due to violations of ToS - I have no i... Leggi di più
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Scopri cosa dicono le persone
I've been playing on here since October, and it's absolutely been the most reliable site I've played on when it comes to cashouts. I kind of remember the verification process being a little more compl... Leggi di più
Scam, scummy website. My brother and me share a computer, he has a FULLY verified account that he has deposited on and verified all his payment methods. I create an account as he told me about it usin... Leggi di più
It's a legitimate site. I have personally redeemed at least $1k in total (give or take) since joining the site. Have never had an issue with redemptions and customer support has always been very promp... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Written by the company Welcome to Gains.com, a U.S.-based social casino platform that is redefining the category from the ground up. We are proudly headquartered in the United States, operated by a U.S. team, and built for American players. Unlike offshore or white-label operations, Gains.com is creating the next generation of social gaming with a foundation of innovation, trust, and compliance.
Informazioni di contatto
Stati Uniti
- support@gains.com
- gains.com
3,0
Nella media
386 recensioni
Ha risposto al 31% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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I’ve redeemed a few times of $100
I’ve redeemed a few times of $100 , no issue.. then I hit for $1000 and this is when my troubles began… it’s been 3 days now and it is still under review and it’s nearly impossible to get a live person to get help…
Update: accused me of having duplicate accounts.. closed my account and kept the $1000
22 ottobre 2025
Non scritta su invito
Risposta di Gains.com
We appreciate you sharing your experience. Your $1,000 redemption was fully reviewed and successfully processed in accordance with our standard verification procedures. Larger redemptions can take slightly longer to complete due to enhanced security checks, which are required under our sweepstakes compliance and verification policies.
We’re glad your payment was completed, and we appreciate your patience as we work to ensure every redemption is secure and legitimate.
Great site quick redemptions!
26 ottobre 2025
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Great Team
I had trouble redeeming via crypto the first time the customer service team was so attentive and thorough with me. I really appreciated their detailed responses.
25 ottobre 2025
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Best Ever Online Sweeps Casino!!!
Honestly the best online sweeps out there! I started with the daily bonus, grabbed a $9.99 package that came with $30 free SC, and ended up winning over $1500! I had a small issue uploading my documents, but Rachel from customer service emailed me right away, walked me through it, and manually approved it. Within a few hours the money was in my account. 10/10 experience — they’re the real deal!
24 ottobre 2025
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good experience had fun :D
24 ottobre 2025
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Top tier online casino
The website interface was seamless to use, not cluttered or busy like other casinos. They had table games and fun slots to play. Redeeming was a breeze. The customer service was fantastic and quick to respond as well. Can't complain!
23 ottobre 2025
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Nice up and coming sweeps casino
Nice up and coming sweeps casino. Decent selection of games and have pretty good deals. I would recommend it!
24 ottobre 2025
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Next best thing
Gains is one of the best to play with. I’ve cashed out more here than any other place i’ve played. They’re new to the online casino community but they’re setting themselves up to be one of the best in the industry. don’t sleep on them, go sign up now
23 ottobre 2025
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Customer service was great and took…
Customer service was great and took care of all my questions and needs!
22 ottobre 2025
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They were very helpful
22 ottobre 2025
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DONT SLEEP ON GAINS!
my boyfriend told me about this site and he won 5 mins after signing up the verification process was quick & painless and he received the funds nearly 10 mins after cashing out.
i’ve had a couple wins myself on here and if i’m being honest i do believe this site is lucky. right hand to god if you haven’t signed up with them i URGE you to do so!!
22 ottobre 2025
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So today I won 600 dollars I went to…
So today I won 600 dollars I went to verify my identity on my husband phone because my camera was blurry on my phone once I verified my account I got back on and redeemed my winnings 2 minutes later my account was banned for using my husband phone to log into my account because he also has a account and I didn't know o could not use my husband phone to log into my account this is far by the worst casino ever also I have never won anything from this casino they also banned my husband account because I used his phone to take a picture because my camera on my phone is messed up that was so wrong I really believe they just didn't want to pay me
22 ottobre 2025
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Support was fast and easy to get to and…
Support was fast and easy to get to and they were very helpful and kind. I have not managed to cash out yet but the site has a wide variety of games. I hope to cash out soon before my joy ride is over for California. Thanks Gains!
22 ottobre 2025
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scam
0 stars. don't play on this scam site, they'll allow you to deposit as much as you want but the moment you try to redeem they will ban you and keep all your funds
19 ottobre 2025
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Solid sweeps casino
Competent support. Very responsive. Quick redeem and honestly an amazing selection of games. I would definitely recommend to anyone.
20 ottobre 2025
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I've been able to redeem a few times…
I've been able to redeem a few times here and they are pretty much instant once approved. I noticed some people have reported problems from this site but me personally I haven't had any yet. Customer Support is always quick and helpful. As long as you follow the rules you shouldn't have a problem.
20 ottobre 2025
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Attempted to redeem $100
Attempted to redeem $100, was banned with them claiming I have two accounts. (I don't.)
Total scam
18 ottobre 2025
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Risposta di Gains.com
We appreciate your feedback. Our system enforces a one-account-per-device policy to protect users and maintain fair play. When multiple accounts are accessed on the same device, it triggers security flags that can lead to account closures or redemption holds. We understand some households share devices, but to ensure game integrity and compliance, this rule must be applied consistently. If you believe this was a mistake or would like to appeal, contact our support team directly with your account details and we’ll review it.
If I could rate this 0 stars I would
If I could rate this 0 stars I would. I was going to place a 5 star review, but after they closed my account and closed my redemption I am giving this 1 star. I don't know how they can state I can only be on one user per one device when I only have one device between 2 people, some people just don't have multiple devices.
edit: my 0 rating still stands, i emailed them and they told me that my account will stay closed.
17 ottobre 2025
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Risposta di Gains.com
We appreciate your feedback. Our system enforces a one-account-per-device policy to protect users and maintain fair play. When multiple accounts are accessed on the same device, it triggers security flags that can lead to account closures or redemption holds. We understand some households share devices, but to ensure game integrity and compliance, this rule must be applied consistently. If you believe this was a mistake or would like to appeal, contact our support team directly with your account details and we’ll review it.
When your "CEO" is a toddler and also doesn't understand what a CEO or publicly traded company is
Yikes. How do you even get a 3.2 rating when troglodyte central commander DEADinsane and his obese reddit mod basement gremlin little l*ser arse protects you and your scam casino because you are the only person who's ever been nice to the greasy goblin kid from any negative feedback? You two slobbin each other and still this abysmal rating is quite telling. Try raging at people on public platforms who call you out some more though, surely that'll help your image out. Or you could pretend you are "rewarding VIP players" some more by taking everyones daily amount away and giving your VIP players half of what they used to get and pretending like thats magically "rewarding" them and not just scamming everyone and then using the most fragile and sad attempt at lying that you arent doing exactly that again. Brilliant tactics guys
13 ottobre 2025
Non scritta su invito
Risposta di Gains.com
BH,
We’ve already responded to your previous review, but since you’ve continued posting similar comments, we’ll reiterate a few important facts for clarity.
First, you’ve left more than 50 one-star reviews for other social casinos, so readers should understand this feedback in that context. At Gains.com, we welcome all legitimate players — and we treat every account fairly under the same published rules.
We do not “scam” or “manipulate” outcomes. All games are provided by licensed third-party developers and operate on certified random number generators (RNGs). Every change to promotions or bonuses is transparently communicated to players, and every redemption request from verified, rule-abiding users is processed promptly.
We understand not every player will love every change we make, but resorting to personal attacks and false claims doesn’t reflect reality. Our team is focused on improving the experience for the thousands of users who enjoy Gains.com every day.
If you have a genuine concern, our support team will always take the time to review it properly — please reach out to support@gains.com
so we can help directly.
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