Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Never actually used these to be a customer of security services for some reason these think they can abuse me as if a kid at 41. Can they explain their role as plc police please as non home o... Leggi di più

Valutata 1 stelle su 5

waste of time, been hired for months now, receive absolutely no support or response to any queries. dont bother joining them, they hire too many people and you'll get no shifts. wish i could get the t... Leggi di più

Valutata 1 stelle su 5

Extremely poor working conditions, No real incentives, Xmas bonus just been reduced from £25 to £15, for a whole years effort. Minimum wage. No annual increase. No progressive opportunities. They open... Leggi di più

Valutata 1 stelle su 5

I was told to go back to Africa by someone who got fast tracked into an educational managerial role because his uncle is supposedly a manager in the squad who’s a regular contact on site. “This... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Never actually used these to be a…

Never actually used these to be a customer of security services for some reason these think they can abuse me as if a kid at 41.

Can they explain their role as plc police please as non home office police and the Pro sex abuse sort of mindset at any work sub contracted to protect bizarre.

They attack me three times for assisting hospital in a emergency In 2019 they want again EVEN AS CANCER VICTIM THEY STILL ATTACK FOR ANOTHER RUMBLE CAN SOMEONE EXPLAIN THESE?

Can g4s stay away please forcing drugs into bathrooms of people they gun for as nothing to do with them worse as some sort of child sex abuse and abduction when I am offended as an adult under NHS

Been going for some time

1 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

waste of time

waste of time, been hired for months now, receive absolutely no support or response to any queries. dont bother joining them, they hire too many people and you'll get no shifts. wish i could get the time wasted trying to get shifts back so i could work for someone who actually helps.

12 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

dårlig kundeservice

dårlig kundeservice, ekstrem dårlig at komme i kontakt med kundeservice, ingen svar ved e-mail, og lang ventetid 45 min ved telefonopkald.

10 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

I would strongly advise others to consider alternative

From the very beginning, the onboarding process with G4S has been extremely disappointing.

After my interview, I was sent training materials which I was later told were not compatible with Apple devices. I was advised to purchase an Android device in order to complete the training. Only after repeatedly challenging this was the issue eventually addressed.

Communication throughout has been exceptionally poor. Emails are frequently ignored, calls go unanswered and you rarely speak to the same person twice. This makes it almost impossible to resolve issues, as you constantly feel unheard and have to start from scratch each time.

The process of getting signed up was exhausting. When I was finally onboarded, I was then locked out of the booking platform. Despite numerous emails and calls over several weeks, I still have not regained access.

I have also never been clearly informed of pay rates for any assignments, despite repeatedly requesting this information. The lack of transparency around pay is concerning.

Eventually, I gave up. I accepted work through another agency and requested cancellation with G4S. I was told this had been processed, yet I continue to receive reminders for shifts I supposedly cancelled, which suggests the request was never actioned.

This entire experience has caused unnecessary stress and anxiety - I now feel anxious every time I see an email from them.

I currently work with several excellent agencies, which only highlights how poorly this company operates. The same work can easily be found through other agencies without the time, stress, and energy I have had to expend.

I would strongly advise others to consider alternatives.

4 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

I was told to go back to Africa by a current candidate.

I was told to go back to Africa by someone who got fast tracked into an educational managerial role because his uncle is supposedly a manager in the squad who’s a regular contact on site.

“This guy needs to be sent home” was said on the radio for ears to hear then face to face the go back home to Africa was said to my face.

Be aware of the coloured supremacy shown via this GASLIGHT LTD organisation.

16 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Deliberate non cooperation

,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, alarm sounded and the disarm code wouldn't work. I rang G4S monitoring customer service and asked for a code to disarm their alarm. In a strong Northern Irish accent the 'helper' said he would not provide a code and I would have to order an engineer. He would not provide contact details for an engineer.

21 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Extremely poor working conditions

Extremely poor working conditions, No real incentives, Xmas bonus just been reduced from £25 to £15, for a whole years effort. Minimum wage. No annual increase. No progressive opportunities. They openly advise you to lie to the public during system issues they advise to tell callers it’s ‘system updates’. They ‘upskill’ employees with no extra pay, essentially more work for same pay. They’re quick to ask you to stay later than your shift when they want but you can’t use that TOIL time when you want.

15 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Disgusting company.

One of the worst, if not the worst company i have worked for, my line manager asking me to break the law to complete my tasks on a 12 hour shift, didnt have a clue on how to handle situations or about security, they are so disfunctional and unorganised, how these people run operations is mind boggling, some of them could not even run a bath let alone a contract, this company really is a complete joke. Then there is the way they treat you, not like humans but like robots, operations managers and regional directors definitely need some people skills and learn how to show a bit of respect. Thinking they something special because they sit behind a desk and bark orders. Pathetic small minded morons. Stay clear of this company.

6 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

disgusting company

disgusting lying company had the job interview was told I got the job never heard back from them, I emailed the company and got no reply their probley was no job and just wanted to get the numbers up to make people think they are a good company G4S ( good 4 s**t )

2 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

The Dregs

The worst company I have ever worked for in 42 years of my working life. Poor pay, poor hours, treated like something you'd scrape off the sole of your shoe. No wonder G4S clients are unhappy with the levels of service. Definitely a last resort sort of employer.

6 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

2 years to repair a door, still no updates, still ongoing

Avoid at all costs. This company is not responsive and has completely ignored multiple calls to simply do the job they were hired to do. It's near impossible to get through to anyone and our entire department's requests have been met with what can only be described as apathy.

21 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Awful place to work

Awful place to work
Worked there for 4 years
Managers do not have no management skills
You cannot contact HR for anything
They get your pay wrong all the time
You have to do everything for the managers
No career growth just a pawn for 4 years and nothing else to show for it
Does not matter how hard you work you are nothing to this company.
They are still using ancient tech from 1965
When the ancient tech breaks down they blame our internet connection

17 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

If I could give no stars then I gladly…

If I could give no stars then I gladly would.
The call centre staff don’t even try to help you, and do not listen. I have lost count how many times I’ve called them and tried to get them to help and understand how important this is to me.
I have even tried emailing them with an official written complaint with details of what that complaint is about and their complete and utter failure as a company to do even the basics.

A Waste of taxpayers money 👎

11 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolute nightmare

Absolute nightmare , 4 hours later and still saying no1 available. Bedbound adult, Incontinent, open to infection sat in wheelchair and might be another 2 hours waiting . And all I get is sorry

10 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible company

Terrible company - unjustifiably threw my father and I out of a concert as some woman made an accusation that we pushed her during an AC/DC concert at the Murrayfield. Been to 30 plus of their concerts and never once had any issues.

21 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolute terrible company

Absolute terrible company. Was paying for alarm monitoring and when alarm was triggered they weren’t even connected to the system and only found out from neighbour. Couldn’t believe it after being told all was set up and could to go. When I rang they said couldn’t refund as was in terms even though i got no service. was led to believe we had monitoring and security in place. An absolute disaster on the phones too

19 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Amateur Hour

If I could have scored minus five I would have. This is a multi national company that doesn’t even answer its main switchboard so what hope is there if they can’t get even the absolute basics right.
I won’t go into the details of my enquiry to them but suffice to say someone will probably end up getting killed if their employees actions go unchecked. After two days trying to contact them without success I’m not even going to try again. If I was the Chief Executive or a director of this company I’d be ashamed to admit it….its just amateur hour from what I’ve seen.

11 agosto 2025
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più