Futureheat Recensioni 

Future heat did a great job on the home insulation , the plasterer Wayne took a lot of care , not easy with the customer living at home with a lot furniture

I recommend 👌 give future heat a try , they acted like a professional company

Honestly where do I start. Sooo poor it a joke to man kind. Max who work here did not wanna help me. My kids have chilblains due to cold and I’m being told my heat are working where clearly does not go over 17 degrees and any room. Been waiting over 10 weeks for engineer to come and now being told everything is fine. Such shocking system

Kevin is exceptional but the after care post installation issues are crazy here is the list i had to deal with
1. Unscheduled Visits: Technicians showing up without prior notice, causing disruptions and inconvenience for us.
2. Appointment Rescheduling: Frequent changes to appointment times, requiring us to adjust our work schedules or take multiple days off. This lack of consistency can create frustration, especially when personal time is sacrificed for missed or rescheduled appointments.
3. Excessive Appointments: Seven appointments with different engineers yet the issue did not be getting resolved effectively. Multiple visits without a resolution was a major inconvenience and suggest poor service planning or coordination.

4. Wiring Concerns: Leaving wires exposed or improperly managed raises safety concerns, potentially putting us at risk in our own home with toddler
5. Leak: A leak associated with electrical or plumbing works lead to us wiping water on my wife's birthday dinner night

6. Flow Rate Error: Experiencing flow rate errors twice suggests either poor workmanship or defective equipment.

7. Heating System Malfunction: The heating system not switching off indicates a critical malfunction, which could lead to discomfort, high energy bills, or even damage to the property if left unchecked.

8. Late-Night Appointments: Appointments as late as 10:00 PM could be disruptive to the anyones routine and signal poor planning. This may imply a lack of respect for the client’s time and personal boundaries.

Each of these points highlights problems in service reliability, professionalism, and coordination, all of which would understandably lead to a poor customer experience faced by myself from Future Heat! Don't get the work done from them NOT RECOMMENDED

Absolutely appalling. No empathy, bullyish, unprofessional, awful service, left a disabled child and single Mum and young children with many problems for months, several awful workmen, all subcontracted I believe, our ECO4 install has literally made me ill with the number of problems and lack of professionalism and lack of communication. 6 months of problems and no closer to getting any support.

This company moved the hot water tank into my loft and 2 days later the water was coming through the ceiling of my new refurbished shower room. ( May 6th) The emergency plumber came out and they had not turned off a valve to the water tank and they had left the water flush pipe from the tank under the loft insulation. So the water found its way through my new spotlight and ceiling. They still have not given me and insurance contact details, my house stinks of damp and they are not responding to requests. I now have a ruined new bathroom and damp in the walls and skirtings. This company are part of a government eco4 scheme and their customer service is shocking. I will now report them to Trading standards and Trust Mark. They must have liability insurance so this is simply shameful. (12th June) Still no insurance details……….
Plus the emergency plumber sent by them from Home Heat took £660 for a new valve and Labour, he clearly saw a single woman and saw cash signs. I have asked him for the money back, as he was clearly a crook and he is refusing to refund my money. I have not seen a valve or had work done. So I now have a ruined bathroom and down 660 pounds. Avoid!!