Mark Sumner went above and beyond to get a good deal on electric supply for our small premises. He started with a very reasonable deal,but then said he would try another supplier and see if he could... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Fraser provided the most appropriate quotes , saving us nearly half on our energy bills.He was always available to discuss the information. Once we agreed on suppliers, he guided us through the signi... Leggi di più
L'azienda ha risposto
Absolutely great service , Mark went above and beyond to help us and sort things out , really knows his job ,I would definitely recommend this service
Thomas the representative was a lovely chap. Great humour great chat thanks for all your help through the process. Let's hope the service going forward is just as good as the signing up process 😉😉😉... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Fusion For Business, we believe in the value of genuine human connection - people doing business with people they trust. Navigating the energy market can be complex, which is why we make it our priority to ensure you feel supported, listened to, and confident in the choices available to your business. We manage a wide range of business solutions on your behalf, from energy procurement and account management to revenue recovery and claims processing, helping to simplify what can often feel like an overwhelming process. We understand the frustration many businesses face when their essential energy needs are overlooked or underserved. That’s why the dedicated team at FFB works as an extension of your own - partnering with you to provide solutions that improve TODAY, ongoing support to prepare for TOMORROW and rectifying any wrong-doings of YESTERDAY to create real value for your business. Our goal is to empower you with clear guidance, honest advice, and a service built around relationships, not transactions. We want you to feel informed, and part of a supportive community that believes in doing things differently - so you can focus on what matters most: delivering exceptional service to your customers and growing a successful business.
Informazioni di contatto
Derwentside Business Centre, Consett, DH8 6BN, Durham, Regno Unito
- 01207 258164
- info@fusionforbusiness.co.uk
- fusionforbusiness.co.uk
4,8
Eccellente
444 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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Risposta di Fusion For Business
Hi Niki,
Thank you for your wonderful feedback! We’re delighted to hear you consistently receive excellent service from us.
Many thanks,
The Fusion Team
Mark was very helpful and efficient and…
Mark was very helpful and efficient and found us a fantastic deal, saving us approximately £9000 a year
25 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Tonge Cricket Club,
Thank you for your fantastic review! We’re delighted to hear that Mark was helpful, efficient, and able to secure such a great deal for you — saving around £9,000 a year is an incredible result.
Many thanks,
The Fusion Team
New energy contracts
Many thanks to David Potter who has put faith into small businesses by giving them the opportunity to receive cheaper energy costs than other companies who just take advantage. I just can’t thank him enough for the ease in completing 4 separate contracts.
26 novembre 2025
Risposta di Fusion For Business
Hi Robert,
Thank you for your wonderful review.
We’re delighted to hear that David was able to support your business with fair, competitive energy costs and make the process of completing four contracts so easy. We’ll be sure to share your kind words with him.
Many thanks,
The Fusion Team
Top level easy customer service…
Top level easy customer service especially Mr George recommended for any one thanks
26 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Mr Alfakih,
Thank you for your kind review! We’re delighted to hear you received top-level customer service and that George made such a positive impression.
Many thanks,
The Fusion Team
The member of staff Harrison Thiel went…
The member of staff Harrison Thiel went above and beyond to help me resolve a pretty difficult energy problem with our village hall. The experience was fast, smooth and really helpful
25 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Wilma,
We really appreciate you taking the time to leave this review.
It’s fantastic to hear that Harrison was able to support you through a challenging energy problem and make the experience seamless. We’re proud to have him on the team.
Many thanks,
The Fusion Team
Ethan was absolutely phenomenal
Ethan was absolutely phenomenal. Very knowledgeable and patient.
25 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Rakesh,
Thank you for your lovely feedback!
We’re thrilled to hear Ethan gave you such a positive experience. We’ll make sure he sees your comments.
Many thanks,
The Fusion Team
Thomas was very efficient in his work
Thomas was very efficient in his work
Highly recommended
20 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Andrew,
Thank you for the review! We are happy you thought Thomas did a good job.
Many Thanks,
The Fusion Team
The company found the best deal…
The company found the best deal possible on electricity for our small charity, which equated to a substantial saving in our overheads.
20 febbraio 2025
Risposta di Fusion For Business
Hi Rhian,
Thank you for your lovely review.
We’re really pleased we could secure a great electricity deal for your charity and help reduce your overhead costs. If you need any further support, we’re always here to help.
Thanks for choosing Fusion for Business!
Risposta di Fusion For Business
Hi Mrs Johnson,
Thank you for sharing your feedback.
We’re sorry to hear you feel the experience wasn’t transparent, as this is never the standard we aim for. If you’re open to it, we’d really appreciate the chance to discuss what happened and resolve any concerns. Please reach out to our team so we can look into this further and put things right.
Thank you,
The Fusion for Business Team
Thomas
fantastic service extremely helpful and patient service from Thomas would highly recommend to anyone
18 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Charlene,
Thank you for your fantastic review! We’re so glad to hear you received helpful and patient service. Your recommendation means a lot to us.
The Fusion for Business Team
Mark was able to get me a energy quote…
Mark was able to get me a energy quote that was %50 cheaper than what I am currently paying. He was extremely helpful in helping me choose the correct plan.
17 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Masood,
Thank you for your great review!
We’re really pleased to hear that Mark was able to help you secure a much cheaper energy quote and guide you toward the right plan. We appreciate you sharing your experience with us.
The Fusion for Business Team
Great service
Started looking for alternative Business Electric supply prices via internet searches. Received follow up call from Mark Sumner at Fusion - their comparisons appeared best. Over the next few days, we worked the detail, he kept me informed and we got to a new contract position that saved our small company £1,000 on our supply costs.
12 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Colin,
Thank you for sharing your experience with us.
We’re delighted to hear that Mark Sumner was able to support you through the process, keep you informed, and help secure a new contract that saves your business £1,000. We really appreciate your feedback and are glad we could make a positive difference for your company.
The Fusion for Business Team
Ethan Stuart was attentive and speedy…
Ethan Stuart was attentive and speedy in his response to my enquiry and helpful with answering queries.
13 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Richard.
Thank you for your review.
We’re really pleased to hear that Ethan Stuart provided attentive, quick, and helpful support with your enquiry. We appreciate you taking the time to share your feedback.
The Fusion for Business Team
Unexpectedly excellent support.
Small businesses are easy prey for the cunning plans of large corporations. Thomas provided great, unexpected and free help in cutting back our recently-escalated electricity tariff. He was professional, thoughtful and detailed. Thanks to his intervention, we should now save at least £1k each year.
11 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Carl,
Thank you for your fantastic review.
We’re thrilled to hear that Thomas was able to provide professional, thoughtful, and detailed support to help reduce your electricity tariff, resulting in significant savings for your business. We really appreciate you sharing your experience.
The Fusion for Business Team
This company is shocking
This company is shocking. AVOID AT ALL COSTS!!!
They do not have a clue what theyre doing and have given false information to suppliers and now we cant resolve the issues because they dont know what theyve told them.... LOST FOR WORD.
AVOID AVOID AVOID do not believe the 5 star reviews at all.
10 novembre 2025
Non scritta su invito
I never normally write reviews but I…
I never normally write reviews but I felt I had to because the level of customer service I have received has been outstanding. I would like to thank Reece tait for the fast and efficient service. Thank you again .
6 novembre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Sofia,
Thank you so much for taking the time to leave us this wonderful review!
We’re thrilled to hear that Reece provided you with fast and efficient service. Your kind words mean a lot to us and we’ll be sure to pass your thanks on to him.
We really appreciate your support and look forward to assisting you again in the future!
Best regards,
The Fusion for Business Team
Risposta di Fusion For Business
HI Cathie,
Thank you for your kind words!
We’re delighted to hear you found our service efficient and helpful. We really appreciate your support!
Best regards,
The Fusion for Business Team
David Potter and Fusion .
David Potter and Fusion made the whole process of switching provider very easy.
In addition the friendly, expert advice has enabled us to fix our electricity prices for the next 45 months at a very reasonable price in todays market place.
Overall, a professional outfit that lived up to its promises and i am happy to recommend them.
28 ottobre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Ian,
Thank you so much for your detailed and positive feedback!
We’re thrilled to hear that David and the team made your switch smooth and that our advice helped secure a great electricity rate for the next 45 months.
Your recommendation means a lot to us, and we’re delighted we could deliver on our promises.
Best regards,
The Fusion for Business Team
Harrison today was excellent in finding…
Harrison today was excellent in finding me the best tariff for my vacant office. I was actually pleasantly surprised how much effort he put into the task and how quick he was in getting back to me.
28 ottobre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi Phillip,
We’re so glad to hear Harrison made the process easy and efficient for you!
It’s great to know his effort and quick responses made a real difference in finding the right tariff for your office. Thanks for taking the time to share your experience!
Cheers,
The Fusion for Business Team
Very helpful and found a great price
Very helpful and found a great price
21 ottobre 2025
Non scritta su invito
Risposta di Fusion For Business
Hi The Happy Farmer,
We are pleased to hear you have had a good experience with us and we look forward to speaking to you again in the near future.
Thank you, Fusion For Business!
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