Furniturewave Recensioni 

Extremely disappointed with the service. I placed an order and heard nothing back - my phone calls and emails chasing it were ignored. Much later, I finally received an email saying the item was out of production and my order had been cancelled.

They advertise products they don’t actually have and fail to respond to customer queries.

Very poor customer experience and a complete waste of time. Definitely would not recommend.

Ordered an item last Sunday and apart from brief acknowledgement of order heard nothing since re delivery. Have emailed them twice asking for clarification of delivery date as I am away on holiday shortly, but had no response from them at all. Extremely poor customer service.

Did it again, found this company and did not look at trust pilot first :(

They supposedly had an offer on Air Conditioning Units, with unknown companies I always use a safety net they did not offer PayPal so thought I would give Klarna another trial.

Credit cards are always so much hassle if something goes wrong.

anyway placed my order and order was confirmed, several days later my order was cancelled with no explanation whatsoever! it may have been because I used Klarna, who knows I do know there could be several explanations for it looking at all the other reviews.

the annoying thing is the same thing was available on another website for a tenner more, now that offer has gone thanks to this company.

will avoid like the plague in future...

I’ve placed an item on this site and had a problem with the delivery update. It seems that it was the delivery company Yodel which displayed wrong update showing that the items are fulfilled. I gave a negative feedback to the furniture wave company but I couldn’t get to know how to amend it. So I’m writing another review.
In fact the items have been received and were on time, but I panicked when I saw the update on yodel tracking. I haven’t opened the items yet as I still didn’t have time to do this but overall very good service and quick reply, they even changed my delivery address very easily while dispatching my items.
I apologise for the misunderstanding and the negative review.
Thank you very much

Ordered two windbreakers, colour was not as advertised, asked to return, got messed around for a month, have 5 percent off, have 19 percent off, 15 so on until nearly the 30 day return period over. Discraceful really. I accepted discount after reading other poor reviews as lightly was going to be the best outcome. Not happy and will never order from them again. Don't expect for the phone contact to be answered either. 100 percent avoid.

Don’t waste your time. Not sure they’ve actually got anything they’re selling in stock. Phone number isn’t real. Honestly-don’t bother!

AVOID AT ALL COST!!!
Got a wardrobe through Amazon. As we got the end of assembly we got the last side out and it had big chucks of melamine missing on edge was all broken. We had to finish assembling and we didn’t have the space. My home needs to remain wheelchair friendly. The as we added the shelves there was lots of chips. The doors hit each other causing marks and they dont even stay closed. Fighting for a refund, I would have accepted a reasonable amount of compensation to fix the issues but they offered £20. Whej I rejected it they started to blame me for the damage and told me to go buy things to fix it. I even had to block them as I wanted all Contact via Amazon for my protection.

Very poor, not sure the company even exists! Paid for a garden sofa got order confirmation and that was the last thing I heard for 14 days, contacted they so many time with no reply no shipping updates….. got bank involved all of a sudden got email saying order was cancelled due to insufficient stock (even though they are still selling it!) should have read the reviews….

This company does not exist. Do not consider buying from them as they do not exist. All contact details and information do not work.
You will not get your products ordered.

Advertises stuff that isn’t for sale. I have tried twice to purchase an electric curtain rail. They take oayment and state a delivery time frame then they cancel the order

They still advertise it on their website even after they say they haven’t got stock.

Not to be trusted.

Don’t trust this company, I’ve been trying to get hold of them for over a week regarding my package and nobody hasn’t answered.
I should have known this company is useless the fact it doesn’t have no reviews.
STAY AWAY FROM THIS COMPANY!!!