I have bought from the website speding over 500£ and I have not heard from them in a week, despite emails, calls, chat texts that nobody picks up. Unfortunately, looks like the same experience of othe... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered some garden chairs and they were stuck at processing for over a week. I tried to contact the company via email and facebook to find out what was going on but got not response. This was very... Leggi di più
Definately would have given 0 stars. Ordered 17/7 not sent. E mailed 27/7 no reply. Chat 28/7 no reply. Phoned left message no reply. Transaction still pending on Klarna 12/8. No communication whatso... Leggi di più
Outstanding Service & Quality Furniture Review: Excellent service from start to finish. The team were professional, knowledgeable, and very helpful in answering my questions. The furniture is o... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Furniture Wave offer fastest free delivery of Wardrobes, Sofas, Beds, TV Cabinets & Chest of Drawers in UK. Affordable range of living room, bedroom & Kitchen Furniture.
Informazioni di contatto
124 City Road, EC1V 2NX, London, Regno Unito
- 7417477542
- sales@furniturewave.co.uk
- furniturewave.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 15% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Two lovely bar stools
Two lovely bar stools, lovely items received happy with purchase 👍
Happy with service and delivery 👍
ordered my item they took my money but…
ordered my item they took my money but nothing has arrived,total scammers avoid this company like the plague.

Risposta di Furniturewave
Never will I be ordering with u lot…
Never will I be ordering with u lot again no number to call cancelling my order. If u have product in store dont show it . I think u should update ur website and take ur number off
Avoid
Ordered a shed through shop no comunication no delivery time missed so called selivery date no answer on emails or phone svoid do not use
Terrible company no communication no…
Terrible company no communication no response no item. Will be getting a refund through klarna would give 0 stars if I could
Haven’t received order
Made an order for 3 sofas, haven’t received it nor got an update (order #5169). The company’s number doesn’t work and haven’t got a reply to my email. Don’t recommend.
Obviously a scam site !!
Obviously a scam site !!
Ordered some tables was supposed to be here days ago . Contact number doesn’t work I’ve emailed no replies. Ordered thru SHOP !! Thinking it would offer some guarantee . Waste of time won’t be ordering thru them again
Can't give less than 1 star ..
Can't give less than 1 star ... avoid avoid avoid

Risposta di Furniturewave
No complaints
They were a little slow on dispatch but item was delivered fast once it was , good price and they replied to my email , happy with my product , thank you
Very bad
Very bad, we have placed an order on February 24, still not a single update. Chat never responds, phone number doesn’t ring. Emails unanswered. Will be filing legal complaints.
Placed an order with them last week for…
Placed an order with them last week for 2 grey solar lights. Said delivery between 2nd and 5th February but I have not even had a dispatched email. Have emailed and messaged on Facebook but had no reply, tried calling but the phone line doesn’t work.
After seeing all these reviews I am now worried I won’t receive the lights and how I go about getting a refund as I can’t even call them:
missing wardrobe
ordered a wardrobe through Amazon spent £400 and not received the item , the order was marked as delivered but told it was shipped , then told it was out of stock , asked for refund being ignored . have now reported to fraud team

Risposta di Furniturewave
Avoid avoid AVOID
Placed a order aftrr seeing item in stock, had email comfirming order, emailed asking for delivery date, no response. Few days later asked the question through sites messenger service, 2 hrs later i get a email saying order cancelled, refund provided. No explination given, customer service is no existant, very poor run business, extreamlly poor comunication. Avoid this company unless you want to waste your own time
Obviously a fake site
Obviously a fake site. Ordered on the 16th December and other than an initial confirmation email there has been no contact from them. Used the on site customer service messenger and the site said there would be an email sent when it had been read. Still nothing and no furniture. No contact methods they supply are useable yet they have taken the money. Stay clear!

Risposta di Furniturewave
Came quicker than expected and product…
Came quicker than expected and product was the cheapest at the time of ordering that I could find.
STAY AWAY
A shame you can't put minus star my fault I should have read reviews but I didn't stay away from this company you buy things within 1 min you get confirmation email .looks great then you hear nothing no date of delivery no updates so you email them .... Nothing no reply . So you call the mobile number on the web page oh guess what invalid number so.in my opinion its a scam this is not a legit company a legit company would respond and put a proper contact number on there luckily for me the payment was still pending and my bank stopped it and changed my card I hate people like these they will reply to this with a generated bull**** excuse but the truth is they can't be trusted and just scammers so beware and stay away

Risposta di Furniturewave
Reliable service
Reliable service. Product came on time and was first class.
Shocking please avoid got a time frame…
Shocking please avoid got a time frame on the site before I ordered, once ordered I got a email 2 days later saying confirmed and I haven’t heard nothing else on when it will arrive and it’s gone past the delivery date by 3 days I’ve tried emailing 4 times tried ringing but phone number doesn’t work absolute joke
No improvements
I stupidly placed an order from this company without checking on here 1st. It's been over a week and I've heard nothing. I've sent an email (no reply), so it's seem like they are still up to their old trick and it been no improvement. To say I'm disappointed is an understatement.
Outstanding Service & Quality Furniture
Outstanding Service & Quality Furniture
Review:
Excellent service from start to finish. The team were professional, knowledgeable, and very helpful in answering my questions. The furniture is of outstanding quality, exactly as described, and looks perfect in my home. Delivery was prompt, well-organised, and the items were handled with great care. I’m very happy with both the product and the service, and I wouldn’t hesitate to recommend this company to others.
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