Furniturewave Recensioni 

52
•
TrustScore 2.5 su 5

2,3

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

I have bought from the website speding over 500£ and I have not heard from them in a week, despite emails, calls, chat texts that nobody picks up. Unfortunately, looks like the same experience of othe... Leggi di più

Valutata 2 stelle su 5

I ordered some garden chairs and they were stuck at processing for over a week. I tried to contact the company via email and facebook to find out what was going on but got not response. This was very... Leggi di più

Valutata 1 stelle su 5

Definately would have given 0 stars. Ordered 17/7 not sent. E mailed 27/7 no reply. Chat 28/7 no reply. Phoned left message no reply. Transaction still pending on Klarna 12/8. No communication whatso... Leggi di più

Valutata 5 stelle su 5

Outstanding Service & Quality Furniture Review: Excellent service from start to finish. The team were professional, knowledgeable, and very helpful in answering my questions. The furniture is o... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili

Scritti dall'azienda

Furniture Wave offer fastest free delivery of Wardrobes, Sofas, Beds, TV Cabinets & Chest of Drawers in UK. Affordable range of living room, bedroom & Kitchen Furniture.


Informazioni di contatto

2,3

Scarso

TrustScore 2.5 su 5

52 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,3

Tutte le recensioni

(52)

36 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

ordered my item they took my money but…

ordered my item they took my money but nothing has arrived,total scammers avoid this company like the plague.

22 maggio 2026
Non scritta su invito
Logo di Furniturewave

Risposta di Furniturewave

Hello,

We can confirm that no payment is taken from your account. This is standard procedure that when order is placed payment is taken by the payment provider and is put on hold. If the order is cancelled the payment is automatically released. This has nothing to do with us.

Many thanks,
Team Furniture Wave

Valutata 1 stelle su 5

Haven’t received order

Made an order for 3 sofas, haven’t received it nor got an update (order #5169). The company’s number doesn’t work and haven’t got a reply to my email. Don’t recommend.

22 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Obviously a scam site !!

Obviously a scam site !!
Ordered some tables was supposed to be here days ago . Contact number doesn’t work I’ve emailed no replies. Ordered thru SHOP !! Thinking it would offer some guarantee . Waste of time won’t be ordering thru them again

25 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

No complaints

They were a little slow on dispatch but item was delivered fast once it was , good price and they replied to my email , happy with my product , thank you

7 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Very bad

Very bad, we have placed an order on February 24, still not a single update. Chat never responds, phone number doesn’t ring. Emails unanswered. Will be filing legal complaints.

9 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Placed an order with them last week for…

Placed an order with them last week for 2 grey solar lights. Said delivery between 2nd and 5th February but I have not even had a dispatched email. Have emailed and messaged on Facebook but had no reply, tried calling but the phone line doesn’t work.

After seeing all these reviews I am now worried I won’t receive the lights and how I go about getting a refund as I can’t even call them:

4 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

missing wardrobe

ordered a wardrobe through Amazon spent £400 and not received the item , the order was marked as delivered but told it was shipped , then told it was out of stock , asked for refund being ignored . have now reported to fraud team

23 dicembre 2025
Non scritta su invito
Logo di Furniturewave

Risposta di Furniturewave

Hello,

Please note Furniture Wave has no presence on Amazon. Please take this review down or else legal action will be taken against this for defamation. If you have any query directly reach out the supplier through Amazon.

We hope this review will be deleted immediately to avoid any inconvenience.

Many thanks,
Sales team Furniture Wave

Valutata 1 stelle su 5

Avoid avoid AVOID

Placed a order aftrr seeing item in stock, had email comfirming order, emailed asking for delivery date, no response. Few days later asked the question through sites messenger service, 2 hrs later i get a email saying order cancelled, refund provided. No explination given, customer service is no existant, very poor run business, extreamlly poor comunication. Avoid this company unless you want to waste your own time

21 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Obviously a fake site

Obviously a fake site. Ordered on the 16th December and other than an initial confirmation email there has been no contact from them. Used the on site customer service messenger and the site said there would be an email sent when it had been read. Still nothing and no furniture. No contact methods they supply are useable yet they have taken the money. Stay clear!

23 dicembre 2025
Non scritta su invito
Logo di Furniturewave

Risposta di Furniturewave

Dear Customer,

Thank you for getting in touch regarding your order Wave#4379.

We would like to clarify that this order was cancelled on 23rd December, and no payment was taken for this purchase. A cancellation confirmation email was sent to the email address provided.

If you are unable to locate the email, we recommend checking your spam or junk folder, as automated messages can occasionally be filtered there.

We’re sorry for any confusion or frustration this situation may have caused and assure you that no funds were captured for this order. If you have any further questions or need assistance, please feel free to contact us.

Kind regards,
Furniture Wave Customer Support Team

Valutata 1 stelle su 5

STAY AWAY

A shame you can't put minus star my fault I should have read reviews but I didn't stay away from this company you buy things within 1 min you get confirmation email .looks great then you hear nothing no date of delivery no updates so you email them .... Nothing no reply . So you call the mobile number on the web page oh guess what invalid number so.in my opinion its a scam this is not a legit company a legit company would respond and put a proper contact number on there luckily for me the payment was still pending and my bank stopped it and changed my card I hate people like these they will reply to this with a generated bull**** excuse but the truth is they can't be trusted and just scammers so beware and stay away

15 novembre 2025
Non scritta su invito
Logo di Furniturewave

Risposta di Furniturewave

We’re sorry to hear about your experience and understand your frustration. We are a legitimate business, and unfortunately, technical issues recently affected our email responses and phone contact, which has now been resolved.

No charges were taken from. our side as we only take payment when the order is fulfilled. In your account the payment could have been seen as pending as that is how the payment system works and we’re glad your bank was able to confirm this. We take full responsibility for the lack of communication and are working to improve our customer support.

Thank you for your feedback.

Warm Regards,
Furniture Wave Customer Support team

Valutata 1 stelle su 5

Shocking please avoid got a time frame…

Shocking please avoid got a time frame on the site before I ordered, once ordered I got a email 2 days later saying confirmed and I haven’t heard nothing else on when it will arrive and it’s gone past the delivery date by 3 days I’ve tried emailing 4 times tried ringing but phone number doesn’t work absolute joke

7 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

No improvements

I stupidly placed an order from this company without checking on here 1st. It's been over a week and I've heard nothing. I've sent an email (no reply), so it's seem like they are still up to their old trick and it been no improvement. To say I'm disappointed is an understatement.

1 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Outstanding Service & Quality Furniture

Outstanding Service & Quality Furniture

Review:
Excellent service from start to finish. The team were professional, knowledgeable, and very helpful in answering my questions. The furniture is of outstanding quality, exactly as described, and looks perfect in my home. Delivery was prompt, well-organised, and the items were handled with great care. I’m very happy with both the product and the service, and I wouldn’t hesitate to recommend this company to others.

31 agosto 2025
Non scritta su invito

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