We’re sorry to hear about the issues described in this review. However, we would like to clarify that this purchase was not made from Furniture One Shop / Green Waves Group Limited.
Please kindly check the company logo, website address, order confirmation, and email domain associated with your purchase.
We are Green Waves Group Limited, trading as Furniture One Shop, and our official website is furnitureoneshop.co.uk. We are not Furniture One Limited.
Furthermore, we do not sell its products through Tesco Marketplace or any other third-party marketplace. Therefore, the order, delivery, replacement, DPD communication and customer service experience described in this review are not related to our business.
We completely understand your frustration, but we kindly ask you to redirect this review to the correct company/seller, as leaving it on our business profile gives the impression that we provided the service described when we did not.
Thank you for taking the time to check the details and ensure your feedback reaches the correct business.
Warm regards,
Team Furniture One Shop