furmoo.com Recensioni 

313
•
TrustScore 3.5 su 5

3,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Whilst they make it clear on their website that the slippers are made to order with a delivery time of 3 weeks, mine took 8 weeks to arrive with the excuse that people were sick. I would suggest that... Leggi di più

Valutata 3 stelle su 5

I've brought approximately 7 pairs of Furmoo slippers over the years but find myself disappointed with length of time it takes, only ordered inners! Took nearly 6 weeks, Winter is nearly over! I know... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The slippers I bought finally arrived and I love them. So well made, gorgeous colours and so comfy I haven't taken them off BUT, customer expectations need to be better managed at point of sale, not a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Beautiful bags, so soft, for a small bag, its really quite roomy, can fit a full sized wallet, inhaler, lipbalm and pens etc and some of my daughters items I get handed along the way. Got a free w... Leggi di più

Dettagli dell'azienda

  1. Negozio di borsette
  2. anche in
  3. Grossista di calzature

Scritti dall'azienda

Unique Handbags with a story. New Zealand Sheepskin slippers and cowhide handbags. Trusted by 80,000 + customers.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

313 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 77% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(313)

33 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My Furmoo Addiction Began 2017

Been one of Shelley very first customers & my very first nz product ever purchased here as moved here from oz and she is a delight to chat with over the phone…
All my herd family purchases over the years since 2017 have been excellent & never had to return anything back.
All Furmoo products are made with
lots of LOVE ❤️

17 luglio 2023
Non scritta su invito
Logo di furmoo.com

Risposta di furmoo.com

aww thank you!

Valutata 5 stelle su 5

5 star

Fast service, products as described and quality is amazing

11 luglio 2024
Non scritta su invito
Logo di furmoo.com

Risposta di furmoo.com

Thank you :)

Valutata 3 stelle su 5

Mystery packets

I found delivery slow and a lack of communication from furmoo:( but I finally did get my three mystery bags’ on the sight it show’s mystery boxes which had several items in,that was a bit misleading as actual fact the items come in packets, bit confusing for first time buyers.
I loved the 149$ mystery pack that was well worth the money also the 99$ mystery bag was nice
I also ordered the 49$ bag and was disappointed in a small coin purse and glasses case, I won’t buy the 49$ bag again but the other two options I would.
Looks like good quality and made in NZ is awesome, will support Nz small business

16 luglio 2024
Non scritta su invito
Logo di furmoo.com

Risposta di furmoo.com

Hi Gaye,
The mystery boxes are sadly a pre order item so they do require 21 working days for delivery. However totally understand the wait is annoying, I am so pleased to hear you were happy with 2 of your mystery boxes, if you ever wish to place another order for a mystery box please feel free to reach out to the team so we can organise you a goodie :)

Valutata 5 stelle su 5

Amazing bags

Amazing bags, I own numerous, always quick shipping and fantastic communication.
I always receive compliments when I travel internationally with my Furmoo bags X

17 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Beautifully crafted

I am a very happy customer, with two amazing handbags ordered so far from Furmoo. One was a birthday present and one for myself. They are both amazing. I was so impressed with the quality and then the confidence boost it gives me to wear it. Communication and customer service is impeccable too. I had a special request and the Furmoo team worked wonders to fulfill my order perfectly... 5 Star!

16 giugno 2024
Non scritta su invito
Logo di furmoo.com

Risposta di furmoo.com

such a lovely review thank you Anna! So pleased you were happy :)

Valutata 5 stelle su 5

I love FURMOO

I purchased slippers and two bags. Fantastic quality. Love FURMOO!!

1 novembre 2023
Non scritta su invito
Logo di furmoo.com

Risposta di furmoo.com

Thank you Lisa :)

Valutata 5 stelle su 5

I’m a repeat offender

I’m a repeat offender, and have purchased Furmoo on multiple occasions. Top notch quality and beautiful designs. The only thing to note is that most products take 21 working days to make, so you have to patiently wait for your goodies. I have 2 handbags, one travel bag, 2 heart shaped coin purses and am eagerly awaiting my table runner

21 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Great Service Love thy Furmoo

Absoloutely great customer service and fantastic product made with amazing care. I have alot of Furmoo products and have had the most amazing customer service both in general or sorting something out for me. The products are made well very well and I have more than a herd, and I don't regret buying any of them or the great customer service from Shelley, Bree or the staff it's great.

16 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Love my furmoo's!

Love my furmoo's!!
I have brought multiple products over the years and they have always been great quality and very fair pricing.
My wallet is over 6 years old now and still in great condition. People just want to touch it!! Haha
Top notch product and service and quality NZ business

17 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Why are there only 5 stars?

Why are there only 5 stars?
Wonderful NZ company, quality is exceptional and customer service fantastic. Honest people, each item is individual and stunning.
On my last trip through customs the officer fell in love and wanted to keep my handbag, and restaurant staff in Brisbane have named one for me - because buying Furmoo means being part of the family.
Have an issue? Email the team.
Want a special item not on the website? Email the team.
Delivery is super quick in NZ and even overseas timeframes are really good (yes I am an expat!).
PSA: addiction warning … one item will never be enough.

17 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

I absolutely LOVE Furmoo

I absolutely LOVE Furmoo! I got my first bag last year and now have 4! Incredible quality, made to order and still arrive reasonably quick. Can't wait to add to my collection (REALLY need slippers next lol!)
Can't beat the Furmoo experience, even better they're a local NZ business! 💜💜

15 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely the best company to deal…

Absolutely the best company to deal with. Excellent well made products and great customer service. They go above and beyond to make sure you are happy I get so many positive comments on my herd of bags

17 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Definitely buying more..!!

More than happy to recommend FURMOO to anyone looking to purchase their products. They are fantastic quality and there is something for everyone. All contact and communication I have had with FURMOO staff has been friendly, efficient and prompt. Will definitely be adding to the three bags I already have in the future..!!

1 luglio 2024
Non scritta su invito

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