Furbabyfriend Recensioni 

104
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Disappointed - ordered Colourful Cats Canvas Oil Painting 70x140cm (27x55in) Lovely print BUT there is no boarder around the print so although it is a canvas print it CANNOT be stretched over a basic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The item was delivered in the timeframe expected. When the item didn’t work, they honored the return and refund very easily. Thank you fur baby for making the purchase and return an easy process.

Valutata 5 stelle su 5

I love this print so much! It is the perfect addition to our master bathroom. There were no instructions included to put together the canvas, however, it was easy enough to figure out by looking at th... Leggi di più

Valutata 5 stelle su 5

You are more than helpful, you are kind, willing to go beyond what a buyer wants or needs. I'm pleased and so very grateful for all you have done for me.

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. Negozio di gadget

Scritti dall'azienda

Beautiful and unique gifts for all pet lovers, with worldwide shipping


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

104 recensioni

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4,4

Tutte le recensioni

(104)

49 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Merry Christmas Quick service

Quick service. This is a Christmas gift to my sister. I have it but it's still wrapped up from the shipping, I havent seen it. It was well wrapped if that counts... I don't think anything is broken? Thank you just the same, it's a wonderful Christmas gift. She and I both have cats.

21 settembre 2024
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Risposta di Furbabyfriend

Thank you Jimmy!

Valutata 2 stelle su 5

I ordered 2 items

I ordered 2 items
One was okay
The other had melted in transit so I had to throw it out! Waste of money!!

21 settembre 2024
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Risposta di Furbabyfriend

Hi

I have just picked up your review with some dismay as I did not hear from you at all regarding any issues with the catnip licks! I would have addressed them straight away had you contacted us. Please could you kindly contact me directly to discuss, as we have never heard of the catnip licks melting and of course we would want to address this.

Thank you
Jessica

Valutata 2 stelle su 5

Poor quality!

The Peeping Tom looksscratched and cheap, definitely not worth the amount paid. It was purchased as a gift but had to find something else!

23 agosto 2024
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Risposta di Furbabyfriend

Hello, please could you contact us directly regarding this issue so that we can address it for you.
Thank you,
Jessica

Valutata 4 stelle su 5

My kitten likes her toy

My kitten likes her toy, but I was disappointed that my 5 month old kitten's playing continuously caused the unit to separate. I had to velcro the ends in order for her to play with it.

5 agosto 2024
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Risposta di Furbabyfriend

It sounds like she did some serious playing! The Magic Organ toy is connected by a powerful magnet. Im glad however she is still able to beat it up! Even my 17 year old love this toy, so you made a great choice!

Valutata 5 stelle su 5

The quality was much better than I had…

The quality was much better than I had anticipated it would be. The colour combination, design, and luxurious softness of the wrap was impressive. Customer service was swift and attentive when I had to deal with a minor issue. I highly recommend this product.

28 luglio 2024
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Risposta di Furbabyfriend

Thank you so much Trudy! I love that you love the pashmina!

Valutata 1 stelle su 5

Did not purchase!

Did not purchase!

19 luglio 2024
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Risposta di Furbabyfriend

Hi Janice, I wonder if you could kindly clarify with us, as we can see that you placed your order on 16 July 2024 and it has been delivered to you, with proof of delivery photos, so we are a little confused by your review?

Valutata 5 stelle su 5

Creative customisation products

I bought a personalised welcome mat with a photo of my cat, Lola. The designers at Furbaby improved my original design, creating a unique and delightful entrance mat with Lola eagerly waiting for me.

8 luglio 2024
Non scritta su invito
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Risposta di Furbabyfriend

We absolutely loved designing your doormat with you! Lola is so photogenic! Jess

Valutata 5 stelle su 5

I stumbled upon this company while…

I stumbled upon this company while scrolling through Instagram and decided to check out their products. They have an adorable selection of items for animals. Shipping to the US was reasonably priced and my order arrived quickly. Everything was well-packaged and arrived in perfect condition. I'm very pleased with my purchase and would definitely order from them again!

9 giugno 2024
Non scritta su invito
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Risposta di Furbabyfriend

Thank you Holly! We love that you found us!

Valutata 5 stelle su 5

Furbaby plaques are absolutely superb…

Furbaby plaques are absolutely superb in every way. The attention to detail in reproducing the photo on my personal choices is second to none.
I would love to give 10 stars, but 5 will have to do!
Excellent in every single way 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
There you are 10 stars!!
I can only submit one date, but I have had 3 plaques in total in the past 6 months.

30 aprile 2024
Non scritta su invito
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Risposta di Furbabyfriend

Aw thank you som much, Judy! We loved creating your designs with you! Love, Jess

Valutata 1 stelle su 5

Cheap product

Cheap product

30 giugno 2024
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Risposta di Furbabyfriend

Hi Heather, we have tried to reach out to you regarding your experience, but we have not heard from you. I note you purchased one of our hugely popular cashmere scarves - which have a consistent 5/5 star rating on our Etsy shop page, so we are a little puzzled by this review! Perhaps it was meant for another store? Please do contact us so we can understand your concerns further and try to assist.

Valutata 1 stelle su 5

I have NOT received the shawl I…

I have NOT received the shawl I purchased…….I need some explanations!!

10 giugno 2024
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Risposta di Furbabyfriend

Hi Judith, Please could you kindly contact us with your order number so we can investigate and assist you? help@furbabyfriend.com

Valutata 5 stelle su 5

Great seller

Great seller! Very fast and excellent quality- I felt they really cared about their products and their customers satisfaction. I would highly recommend them and I’m very pleased with all my orders from them.

1 dicembre 2023
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Risposta di Furbabyfriend

Thank you so much for your lovely comments Alex! We are so glad you found us!

Valutata 1 stelle su 5

Haven’t got it yet

Haven’t got it yet

2 giugno 2024
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Risposta di Furbabyfriend

Hi Fiona, the tracking shows your order was delivered to you on 22 May. We have sent you an email to confirm. There are proof of delivery photos provided by Evri. Perhaps you may be thinking about another order from another company?

Valutata 1 stelle su 5

Furbaby Friends customisable (meaning can't spell) "pet therapy" poster that was crap !

I bought the "pet therapy" poster for a gift and it arrived wrapped in bubble wrap and plastic, all wrinkled and to add insult there were so many words mis-spelt and grammatical errors e.g. you,re, it was a joke. I sent the image back to the Furbaby Friend mentioning that their Facebook ad clearly states the print is delivered worldwide in a protective tube and is ready to be mounted and framed and to send me another properly spelt poster in a tube. I received another poster, once again wrapped in ineffective bubble wrap and squashed and creased. The poster's wording was starting to rub off due to poor packaging. It cost me $150 aud to have this professionally stretched at a framers to be able to have this framed. I see another review on Furbaby Prints where a buyer has complained that their poster was wrinkled after being sent in bubble wrap. I note this company has disabled Google reviews, hmm? The company asked me to send it back (at my own cost) to Ireland, yeah because I'm going to waste more money on a product that should have been in a post tube and then have no gift to give. Zero stars for this experience.

31 dicembre 2021
Non scritta su invito
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Risposta di Furbabyfriend

Hi Emma, I am so sorry that you had this unusual experience. We did send out a free replacement as unfortunately sometimes the delivery companies are not as careful as they should be, especially around the holiday season. We only asked that you return the replacement for inspection as your photos did not clearly show any damage. We did advise that your return postage would be refunded however.

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