The company did everything I expected of them, plus more that I hadn't really considered, as this was the first time I'd personally dealt with a Funeral Director. The first meeting with the FD was ve... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Leggi di più
L'azienda ha risposto
I cannot praise the Lesley Shand highly enough for their care and kindness following my partner's passing. From the very first contact, every detail was handled with sensitivity and compassion. Noth... Leggi di più
I spoke with Peter Short who assured me he would help/arrange and take a lot of pressure off me - and he DID. He is an absolutely brilliant marvellous and a lovely man. On the day he dressed beautif... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Scritti dall'azienda
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Informazioni di contatto
Leigh Road 7, BH21 1AB, Wimborne, Regno Unito
- 01202 882936
- review@fcdouch.co.uk
- funeraldirector.co.uk
4,9
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The company did everything I expected…
The company did everything I expected of them, plus more that I hadn't really considered, as this was the first time I'd personally dealt with a Funeral Director.
The first meeting with the FD was very professional and the majority of the arrangements were discussed, or finalised then. There was no pressure to choose one path or another, with all the options being explained clearly. Communication was clear and timely and everything went extremely smoothly, which reduced the stress that accompanies a recent bereavement.
19 agosto 2026
Risposta di Douch Family Funeral Directors
Dear Gladys,
Thank you for you lovely review. It has been my privilege to look after Mum and all the family at this difficult time.
Many thanks, Kerry & the rest of the team at A E Jolliffe & Son Funeral Directors.
Kindness, dignity and compassion throughout
I cannot praise the Lesley Shand highly enough for their care and kindness following my partner's passing.
From the very first contact, every detail was handled with sensitivity and compassion.
Nothing ever felt rushed or impersonal and every member of staff were kind and understanding especially Leanne.
19 luglio 2026
A Professional Company …
The service the family and I received from all the staff at Jolliffe &Son was excellent.Adrian Read deserves special praise for his kind words and attention to detail.
Many thanks.
Brian Isaacs
14 agosto 2026
Risposta di Douch Family Funeral Directors
Dear Brian,
Thank you for your lovely review and for giving us the opportunity to look after your dear wife and your family at such a very difficult time.
We have known you both for such a very long time and we felt it was a privilege to look after you all.
Kindest regards from Adrian and the whole team at AE Jolliffe & Son.
All went so well
All of the staff at Albert Marsh of Wareham were so kind and helpful, from our first meeting with Gemma and then throughout. They were compassionate and very professional, everything was arranged and organised just as we wished and all went so well for Mums funeral
21 agosto 2026
Very happy with the choice of location…
Very happy with the choice of location and the recommended celebrant
21 agosto 2026
Risposta di Douch Family Funeral Directors
Dear Linda,
Thank you so much for your review. We are so pleased you used our onsite ceremony room – The Sheila Kendrick Suite - to hold the funeral of your loved one.
Anna provided a wonderful service and we were pleased we could assist you with the planning for the funeral.
Kindest regards, Adrian and everyone at AE Jolliffe’s
Danielle and the team were great ,she…helped so much .
Danielle and the team were great ,she just understood what we wanted for Dad and helped with finding our celebrant helen Clayton she was wonderful thank you Linda Bartlett.
20 agosto 2026
Risposta di Douch Family Funeral Directors
Thank you so much Linda for taking the time to leave such lovely words.
I am so pleased that things went so beautifully for Dad (even with a little shower).
Take care of yourself.
Kind Regards,
-Danielle and all the team at Lesley Shand.
Thank you so much for your lovely words Linda.
It was truly my privilege to work with you and Kevin to help create the service your Dad deserved and that reflected him so beautifully.
Despite the weather not being on our side, it was an honour to be part of such an important day.
Look after yourself,
-Helen
We received an exceptional service
We received an exceptional service. Responses were prompt and Amy was incredibly helpful. We couldn't recommend Douch Family any more highly.
19 agosto 2026
Risposta di Douch Family Funeral Directors
Dear Jon, thank you for taking the time to write such lovely comments regarding our services. It was a pleasure to look after your mother’s funeral arrangements and to look after you all during this difficult time. All the best, Amy & the team at Douch & Small Funeral Directors.
Gemma and the Staff at the Wareham…
Gemma and the Staff at the Wareham office were so amazing and helpful. They guided us through the process with sensitivity and patience. On the actual day of both services they were all brilliant we did not have to worry about a thing and gave our Dad the most wonderful send off.
11 agosto 2026
Risposta di Douch Family Funeral Directors
Many thanks for taking the time to leave such a positive review.
It was a real privilege to be able to guide and support you through such a difficult time.
Kindest Regards,
Gemma and the team at Albert March Funeral Directors.
The team at A E Joliffe Ferndown have…
The team at A E Joliffe Ferndown have been wonderful throughout.
All our wishes were met with sensitivity and compassion.
Never having organised a close family funeral I found the advice and guidance provided by them to be invaluable.
Perfectly prepared funeral arrangements, which went without a hitch, allowed the family to focus on saying goodbye to a cherished loved one.
Truly nothing was too much trouble for them and I very much appreciate the service we received.
Sincerely with much thanks. A
29 luglio 2026
Risposta di Douch Family Funeral Directors
Dear Adrian,
Thank you for the lovely review.
It was our pleasure to support you and your family with the planning of the funeral for your cherished loved one. The funeral service at the New Forest Crematorium was a beautiful setting, and the service was perfect for saying your goodbyes to them.
Thank you for allowing us to assist during this difficult time.
Kind regards, Adrian and everyone at AE Jolliffe’s.
We recently used Douch Family Funeral…
We recently used Douch Family Funeral Directors for my nan's funeral, and I cannot thank them enough for their incredible support, compassion, and professionalism. Every detail was handled with such care and respect, which brought a lot of comfort to our family during a very difficult time. The staff were wonderful from start to finish. Truly a 5-star service
14 agosto 2026
Risposta di Douch Family Funeral Directors
Dear Gemma,
Thank you for taking the time to leave such a lovely review. It was my pleasure to help you during this difficult time.
Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.
For my Fathers ceremony
I spoke with Peter Short who assured me he would help/arrange and take a lot of pressure off me - and he DID. He is an absolutely brilliant marvellous and a lovely man. On the day he dressed beautifully and walked in front of the cars from the Flat all the way to the church. With passion/flair/respect/decorum/elegance/sensitivity/charm and manners. He looked after 17 of family members and instructing us all the way to the Crematorioum and then back to the church with flowers. I have already told EVERYONE local in the VILLAGE how lovely it all was and how effortless and seamless it all ran....
12 agosto 2026
Risposta di Douch Family Funeral Directors
Thank you, Christine for taking the time to leave this positive review, and most importantly for entrusting your Dad into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.
Risposta di Douch Family Funeral Directors
Dear Paula,
Thank you for leaving a review, I am pleased we were able to help the family during this difficult time.
Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.
Albert Marsh
Albert Marsh, Wareham, were caring, respectful and super efficient when arranging my mother’s cremation service. Ollie could not have been more helpful or kind. I would definitely recommend them.
5 agosto 2026
Risposta di Douch Family Funeral Directors
Dear Louise,
Thank you for leaving such a lovely review. It was a real honour to help you and your family during this difficult time and to help arrange such a lovely service.
Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.
Risposta di Douch Family Funeral Directors
Hi Glenn
Thank you for taking your time to leave a review.
We are pleased that we were able to carry out your wishes.
Kind regards. From Danielle and the rest of the team at Lesley Shand Funeral Service.
Peter was so helpful
Peter was so helpful, supportive and kind from the first contact through to the funeral day. Explained all options thoroughly.
Was so respectful and made a very difficult time a little easier.
22 luglio 2026
Risposta di Douch Family Funeral Directors
Thank you, for taking the time to leave this positive review, and most importantly for entrusting your loved one into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes, Peter and the team at Lesley Shand Funeral Service.
Nick was incredible throughout the…
Nick was incredible throughout the whole process. Respectful and compassionate throughout!
30 luglio 2026
Risposta di Douch Family Funeral Directors
Thank you so much Kerry, for your kind words. It really was a privilege to look after you and your family and to see just how much your father meant to so many people. I was grateful to be able to be there for you all at such a difficult time.
we were very pleased that we used…
we were very pleased that we used Lesley Shand.Peter was very helpfull and caring and even delivered my husbands ashes to me. highly recommend this company!!
28 luglio 2026
Risposta di Douch Family Funeral Directors
Thank you, Sandy for taking the time to leave this review, and most importantly for entrusting Pete into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and Pete. Kind regards. From Peter and the team at Lesley Shand Funeral Service.
I'm so glad I used Douch family funeral
I entrusted my husband with the Ashley Rd funeral home. They were so thoughtful,understanding and supportive. Marcella was especially kind and helpful. She even helped me down load photos for the wake and helped me afterwards with my wishes for the ashes. She was always available for advise or just a friendly chat.
The service was beautiful ,professional and everything ran on time and as planned. I felt from the very beginning my husband was in good hands.
I would highly recommend anyone to entrust their loved ones with the Douch family funeral services.
26 giugno 2026
Risposta di Douch Family Funeral Directors
Dear Carolyn,
Thank you so much for taking the time to leave such a lovely review and for your very kind words. It really does mean so much to me.
It was an absolute privilege to look after your husband and to support you through such a difficult time. I’m so pleased that you felt he was in safe hands and that everything was just as you wanted for his service.
Thank you again for putting your trust in us. Sending you my very best wishes, and please remember I’m always here if you need anything.
Marcella
the friendliness and helpfulness of the…
the friendliness and helpfulness of the staff especially gemma she was so kind and caring
30 luglio 2026
Risposta di Douch Family Funeral Directors
Dear Ros,
Thank you for leaving a review. It was a real honour to help you during this difficult time.
Kind regards, Gemma and the rest of the team at Albert Marsh Funeral Directors
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.