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Valutata 1 stelle su 5

Received a scarf/jumper - the fabric was far too loose to be worn any of the ways in the instructions. Have emailed requesting a return 4 times, the website is now showing as ‘new management coming so... Leggi di più

Valutata 1 stelle su 5

I seem to have had a similar experience to many. Bought a scarf which arrived damaged. I’ve been trying to return it for a refund for the last 2 months!

Valutata 1 stelle su 5

Really poor quality wool, itchy and cheap. The design is dreadful, putting the thing on is nearly impossible despite watching videos on YouTube. If you are above a size ten it feels like your being bo... Leggi di più

Valutata 5 stelle su 5

Didn't receive 1st order and the replaced immediately after I emailed. I live in the US so delivery to longer. Absolutely love these scarves! I've been using large scarves to do the same for years but... Leggi di più

2,4

Scarso

TrustScore 2.5 su 5

68 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Lovely warm scarves

I ordered two scarves from this company. I am very pleased with my purchase and delivery. The scarves are good quality and lovely colours. They are perfect for cold weather and very versatile. I'm very happy with both my scarves.

23 novembre 2022
Non scritta su invito
Valutata 4 stelle su 5

Versatile and so cosy!

Recieved the soft green one yesterday as birthday gift and I love it!! Cosy and soft. Looks good over something tight fitting and I love the versatile uses as shown in video.

5 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Exceptional customer service 👏

I had ordered 2 scarfs on black Friday sale. One of the items had gone out of stock and the customer service I have received has been top notch I was offered a different colour or a refund and the communication even out of working hours was above and beyond I havent received the scarves yet as only just ordered but if the customer service is anything to go by I'm sure it will be great.

28 novembre 2022
Non scritta su invito
Valutata 4 stelle su 5

Cancelled order refunded immediately

I ordered 2 scarves as gifts before I visited trust pilot, the reviews made me doubt my purchase so I emailed to cancel shortly after purchasing. (outside of office hours) Although I can't comment on the quality I did receive an email response first thing the next day confirming my order had been cancelled and refunded and the credit has already been processes to PayPal including the shipping cost. I would dearly love to to see one of the scarves so I could be confident in a future purchase as I love the concept but just couldn't take the risk when it was gifts and any return costs would need to be covered by me.

23 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Avoid! Poor quality & service.

Don't bother with these. They are very difficult to get to look anything like the models in the photos. I returned mine and they've refused to refund because the tag had fallen off yet was included in with the return. Well done for getting nearly £30 out of me for nothing. I don't even want the scarf back (as offered if I paid postage again) because I wouldn't foist the item on anyone, even as a gift. I feel wholly cheated by a company that I had seen the adverts and felt like it was an aspirational purchase. The reality was far from the image on the screen (quality and size) and the customer service lacking.
I wish I'd visited trustpilot before buying...

4 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Great.... If you're average sized!

I really loved the idea of these scarves.. Sadly, the sizing isn't great. I'm 6'3 and there just isn't enough material to wear it like in the pics/vids on their social media. My average height, plus size friend tried one on and again, just not enough material for it to work.
I'd say these would only really work on shorter women no bigger than a size 12/14. If you're tall and/or plus sized, this probably won't work for you.

I did email the company about this issue and they did acknowledge that larger sizes are needed. They told me they're currently working on scarves with 20-30cm extra on the length. So, I look forward to trying these longer scarves and will update my review accordingly 🙂

15 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

SAVE YOUR MONEY

Do not buy. Poor quality scarf and the kicker is that you have to pay to return their tat. Was supposed to be for a Christmas gift, but I would be embarrassed to give that to someone as a present. Unless you're a size 12 or less, you're not going to be able to wear it all the ways they show you on the website. The edges of the scarf were all wavy as it hadn't been stretched properly as it was being made. The clear branded envelope that it came in was open and the scarf was hanging out when I opened the parcel. Clearly there's no quality control when it comes to packaging. Scarf looks cheap and it's definitely not super soft as it says on their website. I got it in a Black Friday deal and even with the 40% off, it was expensive for what it was. Can't believe they have the audacity to charge £45 full price for mass produced rubbish.

4 dicembre 2021
Non scritta su invito
Valutata 2 stelle su 5

Eh, one size doesn't fit all!

Nice quality, not as thick as expected, also quite small and not as easy as it's made to seem to do all the fancy styles. I got mine refunded but you don't get the shipping money back, or free returns, so I'm still £8 out of pocket...

19 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

I love my new scarf

I love my new scarf. The colour is amazing, quality is superb and I get lots of compliments when I wear it. I need to order another one in different colour. Packed beautifully, quick delivery and amazing customer service. Fully recommend!

13 maggio 2021
Non scritta su invito
Valutata 4 stelle su 5

Happy with my scarfs

I have 2 of them love them . Grate price for grate prodact.
Can't wait to order some more for presents.
I recommend that product 100%

13 maggio 2021
Non scritta su invito

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