Fresh Meat Packs UK Recensioni 

565
•
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Second order so far good steaks could be a bit thicker but tasty haven't tried the chicken or lamb or mince yet but all chilled and delivered promptly and perfect with DPD never had any problems with... Leggi di più

Valutata 2 stelle su 5

Product not as described - I ordered a fully trimmed whole beef fillet for a posh birthday dinner but when it came the whole silverskin was still in place so I had to spend a lot of time removing it.... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Have used them many times and found the products excellent quality and vfm, on this occassion part of the order was missing, resolved immediately and new delivery date agreed, no fuss no hassle. Would... Leggi di più

Valutata 5 stelle su 5

I've bought rump steak from fresh meat packs and I can honestly say it's the best steak I've ever had. Also lamb mince, and a lovely pork loin joint. Everything is lean and delicious. It's packed... Leggi di più

Dettagli dell'azienda

  1. Macelleria

Scritti dall'azienda

Delivering the best quality fresh meat boxes to your door! Join thousands of happy customers and start enjoying the best quality fresh produce at the very best price! Fresh is best!


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

565 recensioni

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3,9

Tutte le recensioni

(565)

207 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

The good the bad…

First of all the meat was very good.The delivery not so good 24hours late.when finally delivered only part of my order arrived 16 burgers light .to be fair once I contacted them refund issued immediately. May try again in future

5 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Stay clear of them

Stay clear of them, spent over £250 on an order, no confirmation when ordered no response via facbook messenger or the WhatsApp or emails. Then get an email saying I can't cancel and it will be delivered on a day I did not request and won't be in for. I emailed back and ignored again... joke of a company

7 marzo 2026
Non scritta su invito
Valutata 2 stelle su 5

No delivery details

Order confirmation received, no email regarding delivery expected today. No contact on WhatsApp whatsoever. Ordered previously and had confirmation emails but this time nothing. Am I expected to wait in all day for my order? A simple response would be appreciated!

7 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

1st time buyer

1st time buyer, meat well packed, good quality, delivery via DPD, no issues with order, will order again

4 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Have had 2 orders from these guys so…

Have had 2 orders from these guys so far. Sirloin, ribs and black pudding and must say whole experience was excellent. All food very good and delivery quick and reliable by DPD. Will now be using these guys for all my monthly meat shops as I consume a lot on the Keto/Carnivore diet. Saving quite a lot compared to supermarket/high street prices.

5 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great value and quality meat

We have ordered 3 times so far and have not been disappointed. Most recent order 2 x whole fillets. Great price and the meat is beautifully tender. Quick abd efficient delivery. We have also order BBQ packs and Christmas joints, every time 5*
Thank you

28 febbraio 2026
Non scritta su invito
Valutata 3 stelle su 5

Sirloin steaks

To start with my order was 3 days late due to dpd not the butcher the steak I received was well packed with ice packs (good job) I cooked a couple of steaks up after hitting it with a steak hammer and then rubbing them with cooking oil, sprinkle with salt and pepper i found the steaks to have a very strong beef taste and after taste also a bit chewy I will not be ordering any more

27 febbraio 2026
Non scritta su invito
Logo di Fresh Meat Packs UK

Risposta di Fresh Meat Packs UK

Hi Thomas

I’m very sorry to hear of this and the delay with DPD. I just tried to call you so we can put this right for you. If you could get in touch when convenient that would be great 😀

Thanks

Jake

Valutata 5 stelle su 5

Very happy with the quality and service

I have ordered several reasonably large orders over the past few months and have been very pleased every time.
So far I've had 8 kilo of sirloin which was delicious and 6 kilos of T-Bone which were as soft as fillet.
I've been very happy with quality of the meat, the delivery and also the general service.
Makes a high protein diet work for me.

27 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Delicious steak

First time I have ordered meat from this company, it definitely won't be the last, the serloin steak is delicious, trying the rump steak tomorrow night, and going to try the T bones on the next order, highly recommend

25 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great prices, flavoursome meat, excellent customer service :)

Have just placed order number 4! Meat quality is excellent - everything arrives beautifully packaged - ready for me to portion out into freezer bags for ease of use. Our Platinum Christmas Hamper was a hit with everyone - so will definitely do that again this year. Great prices and brilliant customer service - what’s not to like?

23 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

My delivery on my day 👌

My order turns up on the day I chose so I didn’t have to ask my neighbour to keep an eye out for it. I’ve only not been totally happy the once and when I messaged I got a very quick response so we dealt with the issue amicably. The meat is totally worth every penny that I pay for the quality and the packaging it comes in. Give it a go and you won’t be disappointed.

21 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Meat always good great deals easy to…

Meat always good great deals easy to get incontact with only reason I gave 4 starrs is the delivery company they use I have a flat fronted house my choice of safe place is next door nabour but unfortunately thay leave in doorway and put down safe in porch which I Havant got apart from that will alway get my Meat from here

20 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Purchased a sirloin from fresh meast…

Purchased a sirloin from fresh meast packs very dissapointed not as advertised in there promo pictures to be honest it was a waste of £105.00 i cooked a steak and the eating quality was extremly poor i cannot be bothered to go thru the hassle of sending it back i will use it for stewing beef my advice to all future customers is to think twice your local butcher is more tha likely cheaper and quality is far better

13 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Avoid these. I spent over £10,000 over 2 years only to be sent RUBBISH QUALITY ..

After buying from these guys for the last 2 years and spending over £10,000 with them, they've thanked me by sending me the worst meat. I am.an ex butcher/slaughterman and understand meats. I ordered £200 worth of steak and it was un-chewable and had to give it to my dogs. I explained this to them on my next order and they appologised and promised that they would ensure they would take extra care on this new order of nearly £200. Well they sent 3kg of wrong steaks (not what was ordered & 3kg of what they said were the same steaks! These were not steaks! This was large chunks of meat that could only be diced into stewing steak chunks and slow cooked. When complained I have basically been told that it was top quality meat and they suggest I look for another supplier. POOR SERVICE FROM MEL. They've ignored my last email Even sent them video and photos of the wrong and poor quality meats..

I would to add to their reply. Yes I have complained. I bought a bundle of T-bone steaks from them and gave some to a close friend and he explained that he was unable to eat as them as they smelt ransid. I found a further 3 that were also smelling bad. Explained this to Mel at Fresh meat and they replaced 3 of them. There were more off but due to them being frozen in their packs I dont find out until thawed to cook. I explained this to Mel. Obviously I am not going to eat 20 T-Bones at once so wasn't able to tell them how many were off from that order. The other was a full order that arrived and I showed them a video of all the meats as I unpacked it showing the temperatures were far too warm and all ice pack had zero ice in them and the meats were not safe for human consumption. Any other time i have contacted them has been when ordering WHOLE EXTRA MARBLED Sirloins and getting very thin strips with zero marbleing so not as advertised. At this point i started to realise they are not butchers, they are just a middle man that goes to buy in bulk and gets these already packed and just sends them out. So i realised when ordering these pieces it was pot luck on what arrived. Now surely as a paying customer that was generally spending £150+ per order I have the right to tell suppliers when things are not right. When things were correct and as advertised I was a very happy customer. When they get it wrong and I inform them they dont like it. I can't of complained that much considering I spent over £10,000 with them. Such a shame things have come to this. Just take a look at there Facebook page. It says it all. More complaints on there...

17 gennaio 2026
Non scritta su invito
Logo di Fresh Meat Packs UK

Risposta di Fresh Meat Packs UK

Hi Carl,

Thank you for taking the time to leave your feedback. We do acknowledge that you have been a long-standing customer, and we appreciate the custom you have given us over the past couple of years.

That said, we feel it’s important to provide some context. Unfortunately, a significant number of your orders over time have been followed by complaints regarding quality or suitability of the meat. This is not something we experience with the vast majority of our customers. When genuine issues are raised, they are typically isolated and rare.

On multiple occasions, despite the costs involved, we issued refunds or sent replacements in good faith and with the intention of maintaining a positive relationship. However, when complaints become recurring, it does place a strain on the trust that is essential with distance selling.

Following earlier concerns, we made a point of adding a note to your account for a manager to personally check the meat before dispatch on subsequent orders. The products supplied were inspected and dispatched as described. While we understand that personal expectations and opinions on cuts can differ — particularly given your background — the items sent were within specification and of the quality we advertise.

For these reasons, we were unable to offer a refund on the most recent order and suggested that it may be best for you to seek an alternative supplier better aligned with your expectations.

We are genuinely sorry that this situation has ended on a negative note, but we hope you can understand our position.

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