Working with agent Jerod was an outstanding experience from start to finish. He helped me find the best policy at a much cheaper price than any other insurance agent. He listened to my needs and made... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was talking to the rep Janessa Singh she was extremely helpful and helped me get insurance I can afford, when I had questions they were answered thoroughly and very clearly and she really really hel... Leggi di più
L'azienda ha risposto
Muy buen servicio y muy amables a la hora te explicarte todo y te buscan los mejores precios... Siempre te responden cualquier duda que tengas. Ya llevo dos años Aproximadamente con ellos y no los cam... Leggi di più
L'azienda ha risposto
Anne helped me get all my insurance and sr22 figured out and she made it pretty easy and simple and she was so patient and understanding!
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Freeway Insurance
Scritti dall'azienda
Car insurance quotes from Freeway Insurance are fast, free, and easy. Easily compare auto insurance quotes online from top carriers and start saving today.
Informazioni di contatto
7711 Center Ave., Suite 200, 92647, Huntington Beach, Stati Uniti
- 1-800-300-0227
- customercare@confie.com
- freewayinsurance.com
4,6
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
guadalupe was GREAT!
guadalupe was GREAT!! she made the proscess easy breezzzy !! you have a wonderful employee there!!, never let her go! give her a raise when she's due$$ thanks again Lupe your the best !!!!
13 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
You can rest assured anytime you speak with our agents, they will help you find exactly what you are looking for. Thank you for giving us the chance to help. Have a great day!
I had a very frustrating experience…
I had a very frustrating experience with the female agent who handled my call. She was unprofessional and repeatedly disconnected the call whenever I asked questions. Instead of addressing my concerns, she continuously repeated the same response without providing clear answers. When I tried to seek clarification, she became irritated and ended the call. This level of customer service was disappointing and did not resolve my concerns.
(520)639-7313
13 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
Hi Jennifer,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Risposta di Freeway Insurance
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
Always be Thankful to GOD
Felicia Graham is a kind person and did a great job with my renewal for my insurance.
12 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
Thank you for sharing your comments on the personal experience you had with our agent today. Have a great day!
Service..staff..prices
12 giugno 2026
Risposta di Freeway Insurance
Thank you for reviewing our services today, we hope to see you again soon, have a great day!
Lo peor me hicieron pagar mi póliza 2…
Lo peor me hicieron pagar mi póliza 2 veces les recomiendo llamen directo a la aseguranza directo estos solo se quedan con tu dinero
12 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
Hola Fernando,
Gracias por tomarte el tiempo para compartir tu experiencia. Lamentamos mucho que tu interacción con nuestra agencia le haya causado frustración y falta de apoyo. Ese no es el nivel de servicio que nos esforzamos por brindar, y agradecemos tu honestidad. Nos gustaría tener la oportunidad de corregir esto. Déjanos ayudarte comunicándote directamente con nosotros a (888) 443-4662 para que podamos revisar tu caso y asegurarnos de que recibas la claridad y la asistencia que mereces. Gracias nuevamente por tus comentarios; nos ayudan a crecer y a servir mejor a nuestros clientes.
Mayra
Mayra, she has excellent communication skills . Patience and kindness . Doing an excellent job at accomplishing what my needs were . Making my day nice !! Thank you & id definitely recommend you .
12 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
Thank you for giving us an opportunity, we will always look for the best prices for all customers, we do not feel insurance should have to be expensive for customers. Have a great day!
Great service by Sharie
Great service by Sharie, she had me processed and a new policy in minutes. Thanks, and keep up the good work Freeway Insurance.
3 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
Thank you for your review, our customer service department is an expert at what we do, help our clients get the peace of mind they need for their insurance needs. Have a great day!
I had a great experience with Freeway…
I had a great experience with Freeway Insurance. The staff was friendly, professional, and took the time to explain all of my coverage options. They helped me find an affordable policy that fit my needs and budget without making me feel pressured. The process was quick, easy, and stress-free. I appreciate their excellent customer service and willingness to answer all of my questions. I would definitely recommend Freeway Insurance to anyone looking for reliable coverage and great service.
12 settembre 2025
Risposta di Freeway Insurance
Thank you for allowing us the opportunity to help. Getting insurance has never been easier to get, with us you get to relax and let us find the policy that best fits your needs with the coverages, we always look for policies with the best rates for all our customers. Enjoy the rest of your day!
Luis Acuna gave me such a great…
Luis Acuna gave me such a great response. I trully felt confortable speaking to him. He attended the call with excellent manners and professionalism. Thank you.
8 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
We are glad to see our agents can assist customers in finding insurance with great rates and coverage. Our main goal is to keep you safe and covered wherever you may be, whether it is on the road, at home or work. Thank you for being our customer. Enjoy the rest of your day!
I called to get a quote i spoke with tashika williams
I called to get a quote i spoke with Tashika she was very helpful and patient with all the questions I had . Highly recommend her
28 maggio 2026
Non scritta su invito
Risposta di Freeway Insurance
We are happy we have been able to help, thank you for your 5-star review, we are always ready to help you with your insurance needs. Have a great day!
Atención
Arelis Rocha es muy profesional,rápida,servicial y paciente todas las cualidades necesarias para complacer al cliente
5 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
Gracias por elegirnos para sus necesidades de seguro hoy, nos alegra que nos haya dado la oportunidad de mostrarle lo que ofrecemos. ¡Disfruta de tu día!
Jocelyn Romero was very professional in…
Jocelyn Romero was very professional in helping me getting me set up with insurance. I liked that she did it fast and gave me different options and was so sweet and friendly. Great service. Will recommend others for sure.
5 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
Thank you for your recognition of the service provided, understanding the needs of our customers helps our staff build a bond and confidence so you can rest assure you come to the right place for help. Have a great day!
My experience at freeway was so…GREAT EXPERIENCE!
My experience at freeway was so stress-free and my agent was so friendly and most helpful thank you Brendan◉‿◉
3 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
We are glad our agent left a good impression on the services provided, helping you find the rate you were looking for. Enjoy your day!
Insurance rep Felicia at store 2808…
Insurance rep Felicia at store 2808 hwy6 s Houston 77082. She gave exceptional customer service. She made sure all my needs were met. Thank you
2 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
Thank you for reviewing our agency. We are happy to know we were able to answer any doubts about your policy. Have a great day!
Zero stars
Zero stars. Rep was shady, I asked what is the broker fee, didn't give me figure just said its in the premium then he says my monthly payment is
$49. Now he says the Rep will tell me the down payment when I go into the office. I had to push him what the down payment is, He said around $350! No Freeway scam for me, don't waste your time and money.
1 giugno 2026
Non scritta su invito
Risposta di Freeway Insurance
We’re sorry to hear about your experience and understand how concerning this situation must have been. Your feedback is important, and we appreciate you sharing it. If you’d like assistance reviewing your concerns or discussing this further, our customer service team can be reached at (888) 443-4662.
Risposta di Freeway Insurance
Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!
Do not shop with this company for many reasons …
Do not shop with this company for insurance! They are sloppy and unprofessional. First, they got my policy wrong. And when I called about it, they never returned my call. After calling again, I finally was able to talk to my representative. After telling her that the address was wrong, she pretended to correct it but never did. Then upon further investigation, I noticed that my DOT number was wrong on my policy. So I called back again and was told that she would get back with me. Instead she texted me instead of calling me. If that wasn’t bad enough, the ELD device that I need to in order to run my company was sent to a completely different address. Why, because she never corrected the mistake that she claimed to have fixed. I can go on and on about the unprofessional behavior that was displayed by my representative but it would be redundant. I just want anyone who is thinking about choosing this company for insurance to reconsider and find another company.
25 maggio 2026
Non scritta su invito
Risposta di Freeway Insurance
We’re sorry to hear about your experience and understand how frustrating this must have been, especially with repeated errors and the lack of proper follow‑up. Your feedback is important, and situations like this should be taken seriously. If you’d like your concerns reviewed further, our customer service team is available at (888) 443-4662 to assist you.
Our Freeway in KCK
Our Freeway in KCK, Wyandotte County, has the best ladies. They are ALL Courteous, polite and knowledgeable.
13 febbraio 2026
Risposta di Freeway Insurance
Thank you for your review, it was no problem, this is what we specialize in, thank you for giving us the opportunity to help. Have a great day!
Ms. Rosemary.
Ms. Rosemary was very nice and attentive! Her customer service is excellent. She offered the best deal for me!
30 maggio 2026
Non scritta su invito
Risposta di Freeway Insurance
We are happy we have been able to help, thank you for your 5-star review, we are always ready to help you with your insurance needs. Have a great day!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.