Freeway UK Insurance Services Limited Recensioni 

2698
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Aaron dealt with me. Was an absolute pleasure to speak with him. An efficient and professional service coupled with respect and politeness. Very helpful and spoke clearly and concise about the process... Leggi di più

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ I would like to say a huge thank you to Leah for providing such outstanding customer service. She was incredibly friendly, professional, and patient throughout the whole process. Leah... Leggi di più

Valutata 1 stelle su 5

Terrible people.not going to stay with them next year money grabs. greedy people. They don't care about customers. £1234 in full one off payment got email this morning to say I have pay £355 extra for... Leggi di più

Valutata 5 stelle su 5

Taken the policy out on line (not the best thing for me as im not very tec savvy) but the process was very simple. Phoned the next day and spoken with Kelly was a pleasure to speak with and helped me... Leggi di più

Dettagli dell'azienda

  1. Azienda di assicurazioni per i taxi
  2. Agenzia di assicurazioni
  3. Broker assicurativo
  4. Compagnia assicurativa

Scritti dall'azienda

Freeway UK Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(2698)

23 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good customer service match and…

Good customer service match and reduced price based on other insurance setup call when I want.
I'm with them last 9 years

17 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

We appreciate your continued loyalty and positive feedback. We're glad you've had a positive experience with our customer service, pricing, and the ability to easily reach us when you need to.

Valutata 1 stelle su 5

Wasting your time

Made a quote online and didn’t receive a price but received a reference number. Used that to chat with them on whatsapp as you cannot call them. They said they cannot offer me insurance as I don’t meet criteria. Need to have 7 years of residence and 5 years of driving license. I do have these. On their website I cannot select 7 years of residency as they have option for between 5-9 years and 7 fits in this criteria. Their reply:
Them:
I have just checked now with our underwriters, unfortunately we aren't able to offer a taxi Quote this year due to you needed to have held your UK license for at least 7 years, as you have been a resident in the for 5 it woudnt have been possible
Me:
The options on your website doesn’t allow me to choose exactly 7 years of residence. You have instead the option between 5-9 years wich suits me and I choose this one
Them:
I have just checked now
we are still unable to offer a quote am sorry
Me:
The reason being?
Them:
you don't meet the criteria
Me:
Wich criteria I don’t meet ?
Them:
needing to be a resident in the UK
am sorry for any inconvenience
Me:
Wich I am for 7 years
I have just confirmed
Them:
yeah, i have checked with that, we cant offer a quote.
thanks for trying us today
Me:
This chat will go on trustpilot. Thanks for nothing and have a wonderful day

17 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

The person I spoke to was really…

The person I spoke to was really helpful.
Great customer service.would recommend to friends and relatives.

16 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

We're delighted to hear you had a positive experience with our team. We strive to provide exceptional customer service, and we're thrilled that you found our representative helpful. Thank you for your kind words and recommendation.

Valutata 5 stelle su 5

Freeway is a fantastic company to use…

Freeway is a fantastic company to use for taxi insurance. Great staff and prices to boot

15 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

Thank you for your kind words! We're thrilled to hear you've had a positive experience with our services. We appreciate your business and are committed to providing excellent customer service and competitive rates.

Valutata 5 stelle su 5

Thanks freeway insurance company I am…

Thanks freeway insurance company I am with them 6 years they all ways give me great quotation thanks freeways team friendly staff thanks

15 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

We appreciate your kind words and loyalty. It's wonderful to hear that you've had a positive experience with our team for the past six years. We strive to provide excellent service and appreciate your recognition of our friendly staff.

Valutata 5 stelle su 5

George

Friendly staf,fast and efficient.

15 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

We appreciate your kind words about our staff and service. We strive to provide a positive experience for all our customers.

Valutata 5 stelle su 5

Very easy to deal with straight forward…

Very easy to deal with straight forward and answered all my questions quickly would definitely recommend to all taxi drivers

6 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

We appreciate your kind words and are thrilled to hear you found our service easy to use and helpful. We strive to provide a seamless experience for our customers, and your feedback reinforces our commitment to delivering excellent service.

Valutata 5 stelle su 5

the person was really helpful and…

the person was really helpful and listened to us and we got the insurance all done for the year

5 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

We're so glad to hear you had a positive experience! It's wonderful to know that our team was able to help you get your insurance sorted for the year.

Valutata 5 stelle su 5

The agent was helpfull with my queries…

The agent was helpfull with my queries and sorting my insurance cover out with ease and very professional.

5 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are pleased that our agent was able to assist you with your insurance needs.

Valutata 5 stelle su 5

Great service comparatively reasonable…

Great service comparatively reasonable prices with very good response

5 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

We appreciate your kind words and are thrilled to hear you had a positive experience with our service. We strive to provide excellent customer service and competitive pricing, so your feedback is very encouraging.

Valutata 5 stelle su 5

Absolutely the best and the cheapest…

Absolutely the best and the cheapest insurance for taxi drivers, saving few hundred pounds for the year…

4 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

Thank you for your kind words and for choosing our insurance. We are delighted to hear that you are satisfied with our services and that we have been able to help you save money. We appreciate your business and hope to continue serving you well in the future.

Valutata 3 stelle su 5

Sadly can’t recommend

Pretty disappointed with Freeway P.H insurance, was recommended so decided to phone , they had all my info from 5 years ago with now 5 years no claim bonus so pretty straightforward however they put me on hold after 10 mins then around 20 mins waiting I had to go and nobody bothered to phone back, red flag right away , what would have happened if I tried to put a claim in , it is like they don’t need the business , would have gave 1 ⭐️ but I don’t like giving anyone this .

3 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

I am with freeways for over 5 years…very satisfied customer service is excellent the whole team is very polite and professional deal with all your enquiries promptly i would strongly recommend them

I am with freeways for over 5 years very satisfied customer service is excellent deal with your enquiry very promptly the team is very professional and helpful i would recommend them as good insurance provider

2 luglio 2024
Non scritta su invito
Logo di Freeway UK Insurance Services Limited

Risposta di Freeway UK Insurance Services Limited

Thank you for your kind words and for being a loyal customer for the past five years. We are delighted to hear that you have had such positive experiences with our customer service and appreciate your recommendation. We strive to provide our customers with the best possible service and are glad to hear that our team has met your expectations.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più