Harry, the engineer who fitted the firbe was very polite, respectful and did a very professional job. Explained everything before he left and even offered to help to put everything back into place. I... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Harry, the engineer who fitted the firbe was very polite, respectful and did a very professional job. Explained everything before he left and even offered to help to put everything back into place. I... Leggi di più
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Waiting for a Freedom Fibre installation through Zen (who couldn't be trying any harder). Automated system kept rejecting my address because of problem in Freedom Fibre's database. Then had to change... Leggi di più
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Had Jack and Kyle Attend today on behalf of Lila connect internet, to install my fibre broadband. Both lads were very professional, courteous and polite. Got the fibre installed exactly where I asked... Leggi di più
I'm writing this in behalf of my grandparents. They had a wonderful engineer come to their house named Tom, who did and excellent job and was very obliging. He even wrote a follow up message to che... Leggi di più
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As a UK fibre network provider, we believe that high-speed broadband should be available for everyone. Our vision is to take fibre off the beaten track, providing fast, reliable connectivity with the best possible customer experience. So, we’re connecting homes and businesses in the cities and in the sticks – creating an affordable, optical fibre network which will last for generations.
NorthBank House, Siemens Road, M44 5AH, Irlam, MANCHESTER, Regno Unito
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Freedom Fibre installed our fibre connection to the house as well as came back to do some checks when we had connection issues. Both times it was Sam as the engineer - really friendly approach. Little bit of a tricky install given the age of the house the location in the village but he stuck with it and got it all sorted. Really appreciated the effort!

Risposta di Freedom Fibre Ltd
Gian attended today to resolve our loss of fibre at our property, he was very polite and we were back online within an hour of him arriving to us. Thanks once again Gian and Freedom Fibre!

Risposta di Freedom Fibre Ltd
Install lads were great, no mess, tidy, polite and a special mention for Gan - young man your leaning well and your supervisor gave you great advice which you followed.
Just need the router and a hassle free on line experience.

Risposta di Freedom Fibre Ltd
Sam the engineer called round today to resolve an issue with the fibre line into our property. Properly nice guy, and got us back online in less than an hour. He arrived a full day earlier than he was booked too, which was more than welcome.
We've been impressed with Freedom Fibre in general since they brought Fibre to our area. Keep up the good work.
& Thanks Sam!

Risposta di Freedom Fibre Ltd
Great service. Very fast an engineer was so good. Cant recomend any better

Risposta di Freedom Fibre Ltd
Despite having a sign on my door saying no cold callers one of your staff called. I pointed out the sign saying no cold callers he stated that he was a survey engineer, not a cold caller. I said goodbye and closed the door on him and he swore at me.

Risposta di Freedom Fibre Ltd
Have these guys as my provider through Talktalk. I was given the option of these guys or Openreach as the fibre installer. Chose the local guys in my support for local business. Mistake. I have an Issue with no connection and for some reason Talk talk can only run tests on Openreach, you have to contact Freedom fibre directly to run tests. They are only open 9-5 Monday to Friday so good luck when your service goes down outside these hours. If given the option on which fibre provider you want to your home avoid these guys at all costs, unless you want to explain to the kids why there is no Internet all weekend. Have asked Talktalk to move me over to Openreach, if this is not possible will be cancelling my contract and find another provider that does not use Freedom Fibre. Seriously? Internet service provider that only works 9-5 Monday to Friday, absolute joke. I'm not laughing though.
Edit: Monday 9am spoke to Mohammad who was very helpful. moved my router from the fibre line to my old copper line to check if router issue. luckily I still had the cable required to do this and the copper connection. Internet back on while waiting for the fibre problem to be diagnosed. So if you have a similar problem during the 75% of the week you can not get hold of these guys this may get you back online until you can speak to someone.

Risposta di Freedom Fibre Ltd
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