I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Leggi di più
L'azienda ha risposto
Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very ver... Leggi di più
L'azienda ha risposto
These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliabl... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
Informazioni di contatto
4,9
Eccellente
221 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
good customer service
It was good customer service. He was very helpful.
8 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Josh, thank you for the feedback! We're glad our rep was helpful and made the process easy for you. We appreciate you taking the time, and we hope to earn that fifth star next time around! — The FreeConnect Team
Risposta di FreeConnect
Nika, thank you for the kind words! Helpful is exactly what we aim to be every single time. Glad your experience went well, and welcome to FreeConnect! — The FreeConnect Team
My experience was great
My experience was great. Joshua helped me very good and was very polite. Everything went smoothly. Was great experience. Thank u
8 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Lauren, we love hearing this! Joshua is great, and it sounds like he made the whole process smooth and easy from start to finish. That's exactly what we aim for. Thank you for the kind words and the recommendation! — The FreeConnect Team
Risposta di FreeConnect
Leo, thank you for the five stars! We're glad you're putting your connection to great use. Whether it's music, streaming, or anything else, we're happy to keep you connected. — The FreeConnect Team
Excelente servicio
8 aprile 2026
Non scritta su invito
Risposta di FreeConnect
¡Gracias, Monica! Servicio excelente es exactamente lo que nos esforzamos por
ofrecer en FreeConnect cada vez que ayudamos a alguien a encontrar el plan de
internet ideal para su hogar. ¡Apreciamos mucho que te hayas tomado el tiempo
de compartirlo! — The FreeConnect Team
Risposta di FreeConnect
Katie, that's exactly what we go for! Quick and efficient means you get connected without the hassle, and that's the goal every time. Thank you for letting us know! — The FreeConnect Team
Was hoping I would have known more…
Was hoping I would have known more about what discount I will get before that bill not looking for no high bill customers really need that information would be helpful thank.
2 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Cherry, thank you for this honest feedback. You're absolutely right that you deserve a clear picture of your plan and savings before the bill arrives. If you still have questions or are looking for more clarity on your service and bill, please reach out to us at info@freeconnect.us or call 326-732-1216 and we'll walk you through everything in detail. — The FreeConnect Team
He knew what he was doing and was…
He knew what he was doing and was preferable
8 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Kieara, thank you for sharing! It's great to hear our rep came prepared and made the process feel easy and comfortable for you. That's exactly the standard we hold ourselves to. Glad you're all connected! — The FreeConnect Team
Risposta di FreeConnect
Deyaire, thank you! That means a lot to us. We work hard every day to make sure our customers are taken care of, and it's great to hear it's coming through. Welcome to the FreeConnect family! — The FreeConnect Team
Yes he did a great job
8 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Lisa, thank you! We're glad he delivered a great experience for you. We appreciate the kind words and hope to earn that fifth star next time around! — The FreeConnect Team
The service provider was quick on point…
The service provider was quick on point and informational. He truly deserves a five star rating.
7 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Jeremy, thank you so much! Quick, on-point, and informative is exactly how we want every call to go. We completely agree he deserves that five-star rating, and we'll make sure he sees this. Really appreciate you taking the time! — The FreeConnect Team
My call with Edwin R
My call with Edwin R. was very pleasant. He was polite and very helpful.
7 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Sheryl, thank you for this! Edwin R. is a great one, and we're so glad your call was pleasant from start to finish. Polite and helpful is exactly what we aim for every time. We'll pass along your kind words! — The FreeConnect Team
Love the service
7 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Sharon, thank you so much! We love hearing that. Glad you had a great experience with our team, and we're happy to have you with us! — The FreeConnect Team
Sergio was excellent
Sergio was excellent. He was patient, kind, knowledgeable and understanding. Felt like talking to an old friend. He’s a keeper
7 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Paris, we love this! Sergio is wonderful, and making customers feel comfortable and at ease is exactly what we aim for. Patient, kind, and knowledgeable, that's the standard we hold our whole team to. Thank you so much for sharing! — The FreeConnect Team
Risposta di FreeConnect
Thank you, Tonia! We appreciate you taking the time to leave a review. It's our pleasure to help, and we're glad everything went well. Welcome to FreeConnect! — The FreeConnect Team
Muy buena experiencia con David G
Muy buena experiencia con David G
7 aprile 2026
Non scritta su invito
Risposta di FreeConnect
¡Gracias, Alex! David G es genial, y nos alegra mucho que hayas tenido una muy
buena experiencia con él. En FreeConnect queremos que cada cliente encuentre el
plan de internet adecuado con alguien de confianza a su lado. ¡Nos
aseguraremos de que David sepa lo que dijiste! — The FreeConnect Team
Definitely A 5 star Employee…
You definitely have a 5 star employee she goes above and beyond for you! As a person who has managed a sales department in the past you can feel her drive, ambition and most of all her smile & energy! Great Job 👍
7 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Christy, thank you so much for this! It means a lot coming from someone with a sales background who truly knows what great service looks like. We are so proud of our team members who bring that kind of drive and heart to every call. We'll make sure she sees this! — The FreeConnect Team
Perfecto muy amable me ayudo en activar…
Perfecto muy amable me ayudo en activar banda ancha muy servicial gracias porque su tiempo.
6 aprile 2026
Non scritta su invito
Risposta di FreeConnect
¡Gracias, Alvaro! Nos alegra mucho que la activación haya sido tan sencilla y
que nuestro representante haya sido amable y servicial en todo momento. En
FreeConnect, queremos que encontrar y activar tu servicio de internet sea lo
más fácil posible. ¡Gracias por tomarte el tiempo de compartir tu experiencia!
— The FreeConnect Team
Risposta di FreeConnect
Toon, we're so glad to hear it! Knowing you're happy and taken care of is what it's all about. Thanks for taking a moment to share your experience. Welcome aboard! — The FreeConnect Team
He was polite precise and very…
He was polite precise and very informative. He got straight to the point it was a great experience and conversation.
6 aprile 2026
Non scritta su invito
Risposta di FreeConnect
Jackson, thank you so much for sharing this! We love hearing when our team gets straight to the point without wasting your time. That's exactly how we want every interaction to go. So glad it was a great experience, and we really appreciate you spreading the word. Welcome to the FreeConnect family! — The FreeConnect Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.