Frank's The Flooring Store Recensioni 

Great service from Colin. THANKS

I visited the coulby Newham store recently and had been served my Nathan. Nathan was very helpful and had great knowledge about all the different styles of flooring, he then helped me pick the best flooring for my living room with a great price. Thank you

Very helpful service from Mal at Coulby Newham. Has great product knowledge.

I visited the Bishop Auckland store with a vague idea of what I wanted, but feeling quite overwhelmed at all of the choices. Julie took the time to explain to me what my options were and explained the difference in flooring types to me. I was able to upgrade from what I originally thought I would get and still came in on budget. She didn't give me a hard sell and left the decision to me. Thank you again Julie!!

I always use Frank’s for all my properties — Warren is consistently helpful, offering excellent service and great prices. The fitters are reliable, efficient, and do a fantastic job every time. Highly recommended!

Julie from bishop Auckland store, was very helpful and safe us alot of time choosing our flooring. It was a pleasure have her serve us and she very well mannered and polite.

Mark at skippers Lane store
Was very helpful and polite and helped us get the best deal on our LVC flooring and living room carpet , nothing was to much trouble for him would highly recommend him
Excellent customer service spot on .

Nathan Coulby Middlesbrough gave me the best service. Im some indesive that he helped me so much im very grateful and will recommend and return to this store

Julie in the Bisop Auckland store was amazing. I wasn't sure what I wanted but she listened and sold me exactly what I needed. Great service and a good listener.

Visited the Middlesbrough parkway store with no idea of what I wanted and was helped by Nathan he was amazing helped me pick out some carpet and arrange a measurement appointment around my awkward schedule

Excellent service!
We were greeted by Julie who helped us from start to finish choosing the right carpet long lasting and hard wearing, not something I know anything about. Choices made,quote prepared,fitter booked in. Easy-peasy. Thank you Julie for all you help and expert knowledge.

We weren't sure which carpet to choose, Warren was very patient and knowledgeable and we came to a decision. Great service, really appreciate the time and effort!

Great customer service and helpful with helping to pick the right carpet.

Nathan was fantastic at helping choose the perfect carpet. Very accommodating to our deadlines for fitting and went above and beyond to help ! Fantastic and a credit to the franks factory flooring team

Fantastic service from Len

Our visit to Franks the Flooring store in Roker, Sunderland was brilliant! We were given a warm and friendly welcome and found all the staff very knowledgeable about all the variety of products available. The Manager, Warren, was especially helpful ensuring we understood the advantages and drawbacks with having our Shih Tzu dogs running around the house. He gave us excellent advice regarding the options that were available for the situation we’re in, talking us through every aspect, lots of which we hadn’t considered, to help us arrive at a brilliant decision. Excellent store, excellent choice, excellent advice!

Len was extremely helpful. We wanted a fluffy pink carpet, he walked the shop with us to show us options - some very pink but not as fluffy as we wanted then he found us the perfect one.
We got the paperwork and fitting all booked and now can’t wait for the fluffy pink carpet to arrive.

ive been going to the Bishop Auckland Franks for years , I wouldnt go anywhere else , most recent visit with Julie was just great , she's friendly, approachable and very helpful and I came away with exactly what I needed .

Julie at bishop auckland store was amazing with us ...im a single mam with 5 kids in tow and she was amazing so calm and helped me so much with choosing the correct flooring at the best price ! She went above and beyond ! Thankyou Julie

We visited the Bishop Auckland store recently and received excellent customer service from Julie. She went out of her way to research and organise delivery of some rugs that we bought.
She followed up our visit with phone calls to ensure delivery suited our requirements.
A brilliant shopping experience, thank you .