Appalling service. Ordered 6 frames and have not received anything. You cannot call as there is no telephone number. The online chat does not respond and they do not respond to emails. When I chec... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Damaged frame, no response to email My frame has a huge scratch on it. There online chat function is never replied to and I haven't heard back from my email. Looking at other reviews it seems lik... Leggi di più
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... Leggi di più
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Informazioni di contatto
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Regno Unito
- info@framesplus.co.uk
- framesplus.co.uk
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to order and good value
Easy to order. Arrived well packaged and we are very happy with the frame itself.
Ordered in may still no frame
Order 6580
Order 6580, 28th May 2024 has never arrived. I have written to you and never received a reply. You took the money though.
Ordered months ago
Ordered months ago. Never replied to my emails chasing delivery, but took my money. Got a message over a week ago saying it had been dispatched. Still not hear but this is the third email they’ve sent TODAY asking for a review. So this is the review. Do. Not. Buy. From. Here.
Didn’t receive item
Didn’t receive item, it said dispatched over a month after order was placed and still never arrived.
Didn't come, no response
Ordered in June, not arrived in August, no response to emails or messages via website.
Not happy nothing received in over a month
Ordered these items on 14th July it’s 14th August today and still not received my items
I’ve emailed their info contact email several times no response the bot is useless too
Have had an email saying items in transit with a tracking number but when tracked Evri still say they haven’t received them
Not happy not holding out much hope that I’ll get these items as Company’s house says they were dissolved in January this year
Ordered frames for birthday, 7 weeks later not delivered
Ordered frames mid June for birthday, when not received I went out and bought what I needed from a supermarket, but didn't cancel because I thought I could use them. 7 weeks later not received product. Will go through payment provider to claim a refund.
Frame never arrived
Ordered a frame in may, still not arrived, no contact from the company.
They are conning customers
Ok 2 months after placing my order and after getting a refund from my bank - I received an email saying goods are on the way - they are not as they never arrived! And today they sent me an email asking for me to review them! Not sure what they are playing at - as I found out the company no longer trades since January 2024 - so they are well dodgy DO NOT USE them as a con is happening
Awful company
Ordered back on 20th May as it said 5 day delivery times. Waited longer and heard nothing so emailed. No response, tried chat, no response. Just had an email - 2 months after the order, to say it's due to be delivered. I don't even trust returning it for a refund.
Awful company to deal with
Placed two orders in May
Placed two orders in May, neither have been delivered and no contact from the company despite trying several times.
Now reading reviews appears that this is a dodgy company.
Check on companies house…
Basically a check on companies house reveals the company run by Muhammad Umar Munir was dissolved in January 2024 yet the website is still live and taking peoples money so fraud - police Scotland should investigate the guy....
SCAM
My experience sounds like a lot of others - placed an order in May 2024, recieved confirmation email and that's about it. No response to email, no phone number to call and no real explanation other than this is scam? Strange to hear from others they used to be a legit company - DEFINITELY DO NOT PLACE ORDER.
Company struck off.
No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying goods.
I would suggest anyone who has been robbed by this man reports the matter by Googling "Glasgow Trading Standards".
The company number is SC571718.
Anyone who has been scammed by this website can also leave a review on Etsy where they appear to still be trading. Google "Etsy Frames Plus".
No frames
I have used this company for a couple of years with no problem. My last order was placed on 28.5.24, money taken 29.5.24. Email said expect delivery 6.6.24, then nothing. No reply to emails x 3 . No frames. No phone number. Very disappointed.
DO NOT USE THIS COMPANY!!!
As with others - paid for frames but then nothing - website should be closed down - basically theft.
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