Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I really wanted to like and support Foudys, however have been struggling to get a hold of them after only receiving 1 of 2 jerseys I ordered. It’s now been over a week of emailing with no response.... Leggi di più

Valutata 5 stelle su 5

I have ordered all my Chelsea shirts and a mystery box from Foudys and they have quickly become my go to for anything regarding women's football! As a Chelsea fan, buying Chelsea Women kits from... Leggi di più

Valutata 5 stelle su 5

I’ve now ordered multiple items on the Black Friday deals through Foudys and all have arrived within 2 days of the order being placed! The deals each day have been incredible and I don’t think anywher... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

If you're looking for women's club jerseys, this is the place to go. Had never heard of Foudy's till about a month ago & gave them a try. Great selection of club & international kits & they provide... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per il calcio
  2. Negozio di articoli sportivi
  3. Negozio di articoli sportivi da collezione
  4. Negozio di abbigliamento sportivo

Scritti dall'azienda

The first retail store in the world dedicated to fans of women's football.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

287 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 55% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

My daughter ordered a Chelsea women…

My daughter ordered a Chelsea women outfit but received a men’s shirt and shorts - not even the same kit. Have sent two e-mails and zero response. Order nr 10799.

Update, have received a response (on this review) and as stated below my daughter made a mistake and placed an order she didn’t fully understand. I haven’t received any emails, I have checked. Based on that I have changed the number of stars.

20 settembre 2024
Non scritta su invito
Logo di Foudys

Risposta di Foudys

Part 2: having investigated - we have contacted you (responding to your initial email on 10/10) and we were waiting for your reply. We also promoted this as a straight fit product. Please check your junk.

Part 1: I'm so sorry for the slow communication. Our team are covering in this role as our customer service person just moved to a new company - we'll be getting someone new in asap. I'll get someone to send over a return process to you and we can give you a full refund. However, this product was always a men's fit product (we haven't got women's fit in the CFC Bundle) and it's a mystery bundle (where it's a surprise what you get sent over - you don't choose). Sorry for the confusion if that wasn't clear! We're happy to support a refund and a return. If you'd be able to remove the 1 star review that would be amazing - it really affects us and, as you can see, this is a bit of a misunderstanding.

Valutata 5 stelle su 5

A great experience

A great experience. Staff responded to my initial enquiry late one evening and from placing the order the next morning the top arrived 2 days later.
Many thanks.

11 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Still waiting …. Zero communication

Placed an order on 6th September for 2 kits. One arrived the 20th, the other one, a Chelsea kit for my daughter’s 7th birthday is still outstanding. No communication from Foudy’s explaining it’s delayed. Emailed twice, just gently asking for an update as I know they’re a small company who normally are great - nothing. Zero response from them. Have used them previous for all our shirts, I work within the female game so love supporting their work and recommending them to others, but it’s the lack of communication that I’ve found really annoying. Daughter’s birthday present is now late, and I feel a bit rubbish because I can’t even say to her if or when it’s arriving. You may be a small company guys, but surely you can still answer an email. Annoyingly the kit is in stock and available for shipping immediately in a couple of other stores now but i chose Foudy’s to support their small store. If you won’t send me the kit then how do I get a refund??????

Update
Thank you for your reply Helen, the other 1 star review is nothing to do with me I’m afraid (although I appreciate confusion what with both involving Chelsea kits)
My review is regarding order 11068

6 settembre 2024
Non scritta su invito
Logo di Foudys

Risposta di Foudys

Hey! What’s your order number and I’ll look into it.

Is this not the same as the other 1 star review we got yesterday about this same order?

Helen
CEO and Founder of Foudys

Part 2: so sorry - I can see our fulfilment centre in Leeds has fulfilled your order but our fulfilment centre in Manchester hasn’t sent your kids 3 piece shirt, I can see in the notes that the nameset is an issue for us because of access to that specific nameset. I’m going to ask Laura to contact you straight away to support next steps. So sorry for the lack of contact, we’ve no longer got our customer service person and our new staff member doesn’t start until 14th so we’re really struggling. I’m stepping in where possible but it’s been so tough to stay on top of it all.

I’ll get on it now and ask the team to reach out asap! So sorry again,

Helen

Valutata 1 stelle su 5

Still waiting...

I placed my original order on the 15th September for 2 x Chelsea Away kits.

I received 1 x kit on 28th September. I then emailed straight away to see where the second kit was.

I have had no response to three emails this week to find out what is going on with the missing 2nd kit. I have received zero communication which is totally unacceptable.

It has now been 19 days since I placed my order and it is yet to be fulfilled. I would like a response and the 2nd item I have paid for Sent ASAP.

4 ottobre 2024
Non scritta su invito
Logo di Foudys

Risposta di Foudys

Hey Toby, thanks for updating your review. I can look into that and get another kit sent to you. I’m really sorry the second kit was missed off your order and you’ve been waiting for an email response, it’s really not good enough.

As a small company we went from 21 days in 2023 to 14 working days delivery now which I totally get is nothing close to the 20+yr old retailers but we’ll get there, I have every faith. We have 1 person working in our studio to print and sadly we recently lost our CS support. I just can’t afford that next leap up just yet to more staff, especially as we had no income in the summer due to no tournament.

I’ll see to Lucas getting another kit out to you and I’m sorry it’s been a hassle to get this sorted.

Helen
Founder

Valutata 1 stelle su 5

Still waiting...

I was pleased to get a swift response from you Helen, however I have still had no communication from your team, and therefore still haven't recieved a refund.

Can you please get this sorted, now nearing 5 weeks without proper resolution.

25 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customisation and great customer service. Thank you.

Foudys were fantastic when asking them to personalise my daughter’s NUW shirt with the official Women’s Championship lettering, numbering and sleeve patch.

They ordered the required lettering/numbering/patch in youth size and applied it (very neatly) and sent out the shirt within 10 working days of receiving it.

My daughter is chuffed with the shirt and I wouldn’t hesitate to use the service again.

23 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

R.I.P my bank account

I have been searching for an England shirt with Lioness printing on, for I don’t know how long. Due to preferring a straight fit shirt (not a tailored women’s shirt) this made things very difficult. Then I found Foudys.
Lovely quality, great communication (I needed to ask questions), trusted delivery process. 10/10 would shop again. R.I.P my bank account.

25 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Foudys does not disappoint... ever!

Foudys is probably the most caring retailer I have ever purchased from. Their customer service is unparalleled, and they have shown great responsibility in keeping us informed about certain delays and the reasons behind them, which were beyond their control. Helen and her team have demonstrated how communication and transparency can make a significant change in the buyer's experience. They know how to build trust and credibility. Additionally, the product quality is excellent! 100% recommended. Foudys is now one of my favourite online stores, and I will continue to support them so they can keep growing and becoming the absolute leader in women's football retail

12 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Upcycle

Used the up cycle service Emailed as accidentally forgot to send my top tracked delivery, really speedy response and very helpful.
Delivery was speedy & tracked.
Second time using Foudys and only ever had positive experiences!

5 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

I’ve ordered one shirt from Foudys and also had one of my WSL shirts upcycled with them. I couldn’t recommend them enough and they are the obvious option for upcycling in women’s football for me!!
Thank you Foudys

10 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

If I want something in women’s…

If I want something in women’s football, I won’t go anywhere else. They are a lovely small business who really care about the products they sell and the women’s football scene. I’ve sometimes waited longer than I would have liked BUT they work as fast as possible, so if you’ve left something a little too last minute, this won’t be the best option for you.

20 giugno 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più