Forbidden Planet Recensioni 1.097

Really poor service. Take your money for items clearly not in stock - don't respond to emails, leaving you to chase for a refund / delivery .

Fantastic store we visit from Dorset lovely staff good selection of hot toys they will always go the extra mile to help thanks forbidden planet

I ordered a Dog Man picture for my grandson but it arrived quite badly creased. I contacted Forbidden Planet & received an answer very quickly, I sent some photos of the damage & again very quickly got instructions & a label to send the picture back - within a couple of days I was sent a replacement. Forbidden Planets’ customer service is excellent 👌! The website is very good - great selection & easy to navigate. I’m sure my grandson will be very pleased with his birthday present which has arrived in time!

Staff went above and beyond to help my very specific request. They responded in a very timely manner and kept me abreast of all the developments as they happened.

Super quick shipping to Estonia in EU. Comics safely packed, best price and repeat happy customer, Thank you!

Efficient from start to finish - Product was as advertised in tip top condition - sent promptly by tracked mail in a robust box with additional packing to provide stability. An excellent price for a fantastic product.

I pre-ordered a 3-packs blister from Forbidden Planet that arrived in time and in great condition.
Thank you!

We have spent hours trying to find a certain comic book. I emailed Forbidden Planet to see if they held any stock and whether it would be shipped from over seas. I received a reply promptly, ordered the comic book and received it today…three days after ordering!! Amazing service!

They have a good website with a lot of choice. You are kept well informed about your deliveries. They are sent out promptly

On one order 9 out of 9 comics received with damage. They should never have been sent out.

If you enjoy paying good money for damaged comics, FP is the place for you!

If you enjoy pre-ordering comics before FOC and not receiving them FP is the place for you!

If you enjoy dealing with incompetent customer service agents then, FP is the place for you!

They don't care about comics. They don't care about you. They don't care about the condition of the items they send.

Utter garbage service! If they closed their online store, it would be a good day for comic collectors!

I'd love to sit down with the employee's who think it's acceptable to send out these comics! Clearly don't have a F ING clue, don't care or both! Seems like nobody is held accountable or trained to an appropriate standard.

IF IT'S COMICS YOU BUY, THEY DON'T DESERVE YOUR HARD EARNED CASH!

Very friendly and helpful customer service.

The best, they helped me really quick and well!

well wrapped parcel, but card of toy bended in box so useless for display not cheap either

Great communication from the company regarding my order, and answering any questions and concerns that I had.

Cheaper than anywhere else I looked for what I wanted. Delivered to Ireland in just over a week , no extra charges. Would buy again from them

Brilliant arrived on time and in perfect condition and in a plastic case for added protection. Placed the order and it arrived 3 days later with a tracked delivery. Would definitely recommend.

Reliable service. Immaculate products especially new comics.

horrible, when i was in there i was with a legal adult. he went to buy a manga so i followed behind him and they wouldnt serve him all because i was barely in sight to them. worst thing about it the manga most literally said ‘boobs’ and ‘i sold one of my nuts’ thats crazy bro.

I recently transferred my comics standing order to these guys when I moved up to the North East but their service has been an absolutely atrocious !
I set up my comics account but every time my wife or I collected the account I received the 'card stock 'covers - as all my other comics are the ordinary paper covers i requested that I not be given the card covers ( these are also considerably more expensive ) - since then EVERY A time we've collected my standing order the comics are ALWAYS the card covers .
My wife spoke to the old guy who works there and he showed her that he has left notes on their computer system that I was just to receive the ordinary covers but whoever does the orders has ignored the notes .
The man even replaced the card covers for the ordinary covers that were still on the comics racks , so its obviously down to whoever processes their comic orders .
I've no idea why the person doing the orders has chosen to ignore my request , or the notes left on their computer system . I can only think they think they are being funny . Either way , I'm transferring my standing order to travelling man ; two doors down. Lets see how funny he thinks he is now that he's lost my money !

Fantastic range, always shipped fast and efficiently. Love this store!