Forbidden Planet Recensioni 1.097

I wouldn’t recommend buying anything from them unless it’s a basic comic issue if it’s a variant good luck and I have cancelled three previous orders with them because they have no idea how a pre order works

The conditions were outstanding, and the quality of the products was beyond expectations. Additionally, the fast delivery was a testament of efficient service.

I missed an Omnibus as it went out of stock within days of release so i clicked on notify me when more stock arrives and with in 2-3 week i got the notification and i ordered it within the hour of receiving the message and it was labeled as in stock still. It is now 6 weeks past the date that they said they were going to get it in. I have sent multiple e-mails asking are they actually getting it and they do not give me a clear answer like they don't have the ability to know. I do not believe this. They offered me the alterante version of the same omnibus and I believe they just wanted to bait and switch customers from the beggining to get rid of that omnibus. For a company to send you an email telling you they are getting it back in they must have been told by the supplier otherwise where does that come from? They have either like i said did this to bait and switch me or lied. There is noway that Marvel or whoever it is are going to say yeah you have more comming or they ask for more and have been told yes you can have it then no stock appears. They have not got enough in stock in to give everyone a copy and are not telling them it hasn't come in or they are liars in the hope of you giving up and just buying the other ones. So i am going to have running late on an order indefinately. It's a joke and you just can not trust this dodgy practice. This method is against trading standards and I have reported them!

I ordered a series of comics, which were issued once a month for five months.

Each issue arrived quickly after release and in perfect condition. Good packaging!

Got several books at a good price. They were delivered quickly and with excellent packaging to protect them. Well done and thank you.

DO NOT USE!
Sends damaged issues! Also tells you an item is dispatched when it actually isn’t.
Waiting over a week on new issues to actually be sent out.
A joke of a customer service team, I’ve genuinely never encountered worse service in my life.

Was hoping that a signed copy of a book would be a properly signed book, not a bit of paper stuck into the front page.

Fantastic service and comics always arrive on time and in great condition!

Bought s book, 3 days later sent an email saying my payment wasnt processed. Sent instructions to login and change. Did so, and three days later, another email to say payment wasnt processed. Just not a professional or organised process. A real shame when you try and support a business.

Order process was easy, appreciated postage being tracked 24. Dispatch information was easy to understand

I made an order for two books.

The first arrived in a package that was far too small and it sat diagonally (which bent the book, a hardcover). It should be okay with some restrengthened, but could have easily got damaged with a drop / knock.

The second book still has not been delivered and appears to be now out of stock. They did not notify me and I'm left in limbo.

Use them only if no other alternative.

Ordered 5 op14s and 0 turned up and the box was ripped apart. Sent it a request via the website and they still haven't even acknowledged it. Do not order online and expect safe delivery. Secondly I tried to exchange the collection devil fruit which had already been unsealed. And they didn't let me exchange. Will avoid this shop as you all should

Was surprised to find this item available here but luckily it was which saved a bunch of money. Item arrived quickly as advertised with no issues. Thanks.

I buy from forbidden planet all of the time, and it is absolutely amazing. Incredibly reliable compared to other stores, with in store experiences being amazing and online ordering being quick and overall easy. They always have amazing deals on and is just an all around amazing store.

I only received part of my order with one book stuck in "processing" It wasn't clearly communicated in the order emails why I was missing part of my order or an estimated time of delivery for it. Looking at the store page now it says the book is unavailable. So I reckon there was an error and they sold me a book they did not have in stock. I waited a few more days for any changes but ended up cancelling. I wasn't charged for the missing book but it was still very annoying. Please send update emails if ordered books are out of stock!

My children wanted to purchase some books in store, which were more expensive, even when delivery costs considered, but as they wanted them sooner, & to support the stores they planned to with my daughters student discount. However her student discount was not accepted as her 6th form dies not have an expiry date, & only being issued in September 25, was not accepted, so we decided to order online. We made the order, which has taken 6 days to be delivered, & when it arrived contained only 4 of the 6 books ordered & paid for. Confirmation email has all 6 books, following email only has 4, same cost & no information about the other 2. I've been really disappointed with the instore & online experience & have an unhappy son, as vol1 was not one of the books he wanted, delivered. It feels as though the company does not need to look after it's customers due to who they are. Will see if I get a response to the email sent with answers!

Truly pathetic service from Forbidden Planet. I ordered a T shirt six weeks ago. It has still not arrived. No communication. Really not good enough.

Amazing service arrived in excellent condition will definitely be buying from them again

Ordered a lightsaber and they cancelled the order saying they can’t ship it “because of the shape”… weren’t helpful about it either hopefully a refund shows up. Reasoning is absolutely ridiculous golf clubs, hockey sticks, pool cues, baseball bats. Just lazy

Order never arrived. Want my money back. Sent by Evri.