Fone World  Recensioni 151

Workmen accidentally cut off my internet connection and Vodafone gave me something called a ‘Hotspot’.
I couldn’t connect my laptop to my phone , and after struggling trying to talk to someone at Vodafone on the phone (impossible!) in desperation I went into the Vodafone shop with my phone and my laptop.
They sent me into the shop next door (Fone World) and a remarkable gent sorted the whole thing out perfectly and didn’t charge me for his time.

I went to Fone world in Westfield.
Amazing, professional and helpful staff. I had replacement back screen for my iphone same day, completed at their estimated time.
Also had speakers for my S22 replaced promptly. Very reasonable. I will not go anywhere for my phone repairs.

I went into my Dorchester branch today where Omar spent time sorting out a problem for me. Polite and went the extra mile. Fantastic I won’t be going anywhere else.

Dawn the decorator

Hamza was fantastic. I inadvertently broke a new USB-C cable, and he provided me with an additional cable free of charge. Excellent service. I recommend Fone World to satisfy
any of your tech needs in Oxford!

Dorchester branch.
Very helpful and cooperative staff, fixed my phone with a very good service 👍
Best shop in Dorchester
Always recommend them .
10/10

Great service !
Jacob was v patient , knowledgeable and professional
Thanks

Lovely friendly staff. Had a problem with the microphone on my husbands Samsung phone. They ordered and replaced the part. Very reasonable to fix. Had an issue with charging the phone after, but they fixed that problem and now I have a happy hubby. Thank you 😊 would highly recommend.

Nice, friendly staff! Had my mobile screen protector broken. It was replaced yesterday. However, there were some unexpected air bubbles coming up and returned to see if they could fix that this morning. Which they happily did. Offering a full new replacement screen protector (the same "Emperor 9D" brand), at no extra cost. Highly recommended.

Very kind & helpful staff.

Went in Pentagon Centre, Fone World in Chatham.
The lovely man there spent a lot of time trying to sort out a problem with my phone. Eventually came up with a solution which worked for me. This solved a stressful situation for me and I am very grateful. Thanks

Such nice people! An instant and successful fix of my phone.

Both guys are great, service with a smile with the added background knowledge of how phones operate. They transferred all my data across from two old phones to two new phones, they fitted new protectors and were helpful.
They even put up with my cheeky offers when dealing with them, the price we agreed in the end suited us both. I had good value and they were happy with the business.
Highly Recommend
Tim from Dorchester

Additional to the previous review. For a screen replacement they asked to pay cash “ help brother” I heard, so no tax will be paid. After I paid cash no receipt was given. After I came back with a problem there was no guarantee, because there was no receipt, but looks like they keep their record in a computer, because they were able to find previous repair.Avoid

Took phone for new charging cable. It was the charging point in the phone that was a problem. They serviced my phone and phone now charging properly. Didn’t need new charging cable. They were so efficient. Dani was very helpful.

Great shop, Dani was really helpful and set up my phone for me.very helpful. 5 stars!

I found Fone World in Bracknell to be extremely helpful when my Motorola broke down.

They provided me with fantastic service, they lent me a phone, kept me informed of progress, were always professional and offered great advice. Although they could not repair my phone, they charged me nothing and did not pressurise me at all to buy a phone from them. I was very impressed and would recommend them to anyone who has phone trouble. Many thanks guys, great job and customer service

Had a bit of a delay due to a warehouse fire but all in all great service and helpful staff

Great service we have brought new iPhones again from this Derby store, after sales service is brilliant can highly recommend

Had my phone screen repaired here for £240. Whilst the repair was quick, the repair cost me more that it would have at the EE shop however at the time this was shut. Clarified with the people in the shop about their 100 day guarantee and was rold to take a picture of the receipt and any problems to bring it back. After only a week or so the phone screen began to flicker, green lines began to appear and occasionally the phone screen would completely go and flash green only to return to normal after a few minutes. My partner filmed this happening. On returning to the shop, still within, the 100 day guarantee, we were told that the guarantee did not cover this type of malfunction after the employee looked at my phone for a good 10 minutes or so. I was told that this kind of problem occurs when too much pressure is placed on the phone ( which had not occurred). After the 10 minutes of examining my phone, it was returned to me and the screen at this point had completely gone and I was told if I wanted to speak to the manager about it not being under guarantee I could return in 15 minutes. We did return, the manager told us they could fix it at cost price which would be £140. We refused to pay this amount and all of a sudden they could do it for £70. We again refused as the phone was due an upgrade.
An all round awful service, terrible aftercare and a false advertised guarentee on their repairs! Avoid at all cost!

I had a problem with my mobile phone and despite numerous efforts to solve the problem I visited Fone World in Peterborough and within minutes they had solved the problem. Really impressed with their attitude and professionalism, thank you.