The ordering process was smooth, but what really stood out was the incredible service staff. Aina was extremely helpful and patient. She went above and beyond to help me add two separate, custom messa... Leggi di più
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I order flowers for my wife on this shop yearly and they always deliver very good quality flowers. This year, to my surprise they contacted me and offered me discounts. Aina, the representative i... Leggi di più
I need to order 3 Deepavali Hamper n Aina came to my rescue and her service was so excellent. Very patient listen to instruction n assisted me...i really appreciated her assistance...well done gal n w... Leggi di più
i have ordered 2 cakes for the birthday celebration of my mother-in-law and nephew. The chocolate cake was so dense and dry it tasted horrid. The mango fruit cake looked cheap and of low quality, can... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!
Informazioni di contatto
444 Tagore Industrial Avenue, 787817, Singapore, Singapore
- 66531219
- support@fnp.sg
- fnp.sg
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Aina was a great help
Aina was a great help. She assisted me in getting my discount. I have been using your company's services for my flowers delivery....easy and efficient.
Very prompt response and able to assist…
Very prompt response and able to assist me with concern on budget for the flowers to purchase. Able to provide discount promptly for the order and send out the order in timely manner
My experience so far?
My experience so far?
Best service ever!
Aina (Customers service from FnP.sg) is been helpful for me.
She guide me step by step, and even offered a promotional discount for me.
That's a good customers service over here. So long you follow the guidance, it shouldn't be a problem.
Aina have been very helpful and patient
Aina have been very helpful. She 0walk through with patience and calmly. Great staff. Very happy with this experience.
Super dedicated & warm services
Super dedicated services & speedy response from Ms. Aina. Everything is communicated smoothly and within 5min the whole order is completed thru Whatapps.
Aina helped me with the whole process…
Aina helped me with the whole process and sent me a reminder about what I left in the cart. Good customer service and fast too. Thank you for the discount. Appreciate it too
Fantastic Service
Seamless and quick response from Ms Aina for arranging an urgent delivery. Great customer service and professionalism will definitely revisit fnp for future orders.
I always get swift responses from Aina…
I always get swift responses from Aina who attended to all my queries promptly. The assistance rendered to me were very helpful. Overall, I'm very happy with their service. Lots of bouquet selections too, spoilt for choices 🤩 Thank you for the seamless shopping experience!
Thank you to Aina for assisting me when…
Thank you to Aina for assisting me when the Apple Pay was temporarily down.
She was efficient & patient & helped settled the issue from the backend.
Also gave me a discount code, which was much appreciated.
Overall good experience

Risposta di FNP
Pleasant shopping experience
Aina was extremely helpful is ensuring that my order was placed smoothly and effortlessly. Will definitely order again in the future.

Risposta di FNP
i was served by Aina and she assist me…
i was served by Aina and she assist me with my orders. happy to purchased.

Risposta di FNP
Hi fnp just to let you know the help…
Hi fnp just to let you know the help that Aina did was great n helpful.Thank you so much.

Risposta di FNP
Love their service and bouquets
Love their service and bouquets! Aina was so helpful and kind. She whatsapped me immediately when I reached out and gave me an offer to complete my order. Will order again from fnp! Thank you for the great service!

Risposta di FNP
Extremely disappointed and…
Extremely disappointed and dissatisfied! Bouquet was messy and flowers didn't look fresh at all.
Image uploaded after the delivery was blur.
First time used the service and trusted through their ADS but extremely sorry to have trusted FNP. Service was in Bangalore.
If you’re considering Ferns N Petals…DON’T
If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.
If you’re considering Ferns N Petals (FNP), please read this first. I’m writing this to help others avoid a stressful and disappointing experience. There are many other providers who can do much better.
Worst experience ever. If I could give zero stars, I would. For a company that focuses on gift delivery, often time sensitive, they failed at the most basic expectation: delivering within the selected time slot. My chosen delivery window was 6am to 4pm, and they had the entire day to deliver. Instead, the item only arrived several hours after the promised time, which disrupted my plans and ruined the purpose of the surprise.
What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot. There was no real tracking, no escalation, no accountability, and no local support for an urgent and time sensitive issue.
In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.
Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy and paste.
What made it worse was the lack of effective support. When I reached out close to the end of the delivery window, I only received generic updates that the order was “processing” and would be delivered within the time slot—no real tracking, no escalation, no accountability, and no local support for an urgent, time-sensitive issue.
In the end, I disappointed my partner and was left feeling frustrated for trusting FNP in the first place.
Do yourself and your loved ones a favour: DO NOT USE FNP if you value peace of mind for gift delivery. The poor ratings are there for a reason, and even their replies to reviews look copy-and-paste.
One of the leading florists that…
One of the leading florists that embrace technology.
Aina contacted me to follow up as I could not pay via the insta app.
She confirmed my order and send me a link for payment. Thumbs up for the follow up.
Lots of selection to choose from.
Delivery was on time, keep up the good work.

Risposta di FNP
Great service
Aina was very helpful with my order. She directed me very well in each step till payment done
Great service

Risposta di FNP
Aina is very helpful throughout the…
Aina is very helpful throughout the process of choosing the right hamper for my client. Definitely coming back again!

Risposta di FNP
Aina was awesome in getting the payment…
Aina was awesome in getting the payment process completed successfully. I never expected such a great service.

Risposta di FNP
Ani is quick to respond and transaction…
Aina is quick to respond and transaction is hassle free. Thank you.

Risposta di FNP
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