We bought a smaller set which we thought would look nice in an area we were having cleared along our driveway, once it was cleared we both agreed they were too small and decided to trade out the 2 w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
If I could give Flyachilles a lower rating, I would. I placed an order for a ceiling fan on July 25, and 44 days later, it still hasn't arrived. Every time I contact customer service, a friendly... Leggi di più
L'azienda ha risposto
I have not received my item yet. This rating is based on the questions they’re asking. 1. The shopping experience in the website is pretty good. There are plenty of picture and details. They do no... Leggi di più
The ordering process was very smooth. I was drawn to the modern styles that this company offers. I can’t wait to receive and install the ceiling fan. Also the customer service team was very responsive... Leggi di più
Dettagli dell'azienda
- Negozio di casalinghi
- Negozio di mobili
- Negozio di articoli per il rinnovamento della casa
- Progettista di illuminazione del paesaggio
- Negozio di articoli per l'illuminazione
- Grossista di articoli per l'illuminazione
Scritti dall'azienda
Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.
Informazioni di contatto
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The perfect size lamp I had been…
The perfect size lamp I had been looking for, with a very compact base combined with the warm white light I had been trouble finding. Thank you!
Absolutely love the lamps...best we've…
Absolutely love the lamps...best we've ever ordered!!
Responsive online assist
Online response to my request was efficient and effective!
Fantastic selection
Fantastic selection. Better descriptions of products than on similar sites. Can't wait to receive the floating lights for our pool.
We have been looking for 2 Outdoor Fans…
We have been looking for 2 Outdoor Fans with a led light option and a remote control option for some time now. This has not been easy and when we saw this Rustic Outdoor Fan from Flyachilles it met all of our dimensional and design needs. Super easy ordering and website navigation. Very clear instructions provided on all return and refund provisions. We’ll be back to this website for sure!
Checks all the boxes-Quality, Fast Shipping, Beautiful
I received my lights very quickly, and the order process on line was smooth and seamless. The table lamps are excellent quality and I am very happy with my purchase.
I had a few questions and emailed…
I had a few questions and emailed customer service and they answered my questions. I cant wait to receive theses lamps
Product is well designed and different
Product is well designed and different! Check out easy and love the free shipping.
I really like this fixture
I really like this fixture, but DO NOT like the idea of an integrated LED. When it fails, I’ll have to replace the entire fixture, and if this one isn’t available, I’ll have to replace them all. Great for the company selling fixtures, not so great for me or the environment.
Great buying experience
Great buying experience. Great products. Excited to get these installed.
Easy to find out what I want to and all…
Easy to find out what I want to and all process is smooth and easy
Misleading description of product features on website
Product descriptions on the site can be misleading and, thus, incorrect. When they say a light is dimmable, it is NOT,
Recently I purchased a ceiling fan/light from Flyachilles. A critical feature for me was that the light be dimmable, so I carefully read each product description to ensure that the fixture was dimmable. I settled upon a fan which expressly said that the light was dimmable and placed the order.
After receiving the fan and installing it, however, I found that the light was not at all dimmable. It was possible to change the quality of the light (from BRIGHT white to BRIGHT amber) but there was no way to dim the brightness of the light.
When I contacted customer service, their initial response "we’re very sorry for the disappointment.
... It does not support brightness dimming (increasing or decreasing light intensity). We understand how this could be confusing, and we sincerely apologize if the description was unclear."
In the end, they resolved the issue to my satisfaction.

Risposta di Flyachilles
Repeat customer
Repeat customer, love my first light so much I came back to order 3 more. These put out much more light than any other brands purchased before.
Great Products, Looking to Know More of this Compay
The products are great, customer service has been responsive. Having a system to give ETA for delivery is needed in my opinion. Not only did it take a month, which we were told is unusual, to get our order, there was no way to track it the first 3 weeks. We are Contractors and this makes our jobs much more difficult. We do plan on making another order, but hoping for an ETA prior to do so.
I still haven't received the product…
I still haven't received the product but you make sure I receive a survey?????
Terrible customer service which to me is more important.
SLOW AND TERRIBLE DELIVERY SERVICE.
I ordered $1000 dollars in lighting and they can't even use FedEx overnight or 2 day shipping. I ordered the product on February 26 and I still have yet to receive it. The day of this review is March 14.

Risposta di Flyachilles
Total ease of shopping ad checkout!
So far I’ve been very happy with the…
So far I’ve been very happy with the ordering process and can’t wait receive my lights
The ordering experience was fine…
The ordering experience was fine however I’m unable to track the delivery using Shop. Also, I tried calling today, but was diverted to a Healthcare promo. I love to know when my order will arrive.
Fast Handling of Expedited Shipping Problem
My difficulty in obtaining an expedited shipping upgrade was responded to and successfully handled very quickly.
Thanks
Wonderful Customer Service
I am tremendously impressed with customer service. After realizing a mistake on my end of the online ordering process, Cleudia very kindly and efficiently took care of the matter. We were able to handle this and a slight payment adjustment easily through a couple email exchanges.
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