We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
They do not issue invoices even when you demand it. Although, they are obligated under Consumer Protection Laws in all countries to provide them. Been chasing them down for over 5 days now, after purc... Leggi di più
Nem at Floward is an exceptional, talented florist who created my wedding flowers with such creativity, beauty and flair. The arrangements were stunning and everyone commented on the magnificence of t... Leggi di più
One of the worst experience using Floward Kuwait. Did not delivered within set timeframe. The address was repeatedly sent thru WhatsApp a night before just to confirm. No customer services. No robo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
Informazioni di contatto
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484 recensioni
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the gift was more than a month late and…
the gift was more than a month late and jot my choice
1 giugno 2023
Risposta di Floward UK
Dear Loujayne we apologize for any inconvenience this delay has caused, and we appreciate your patience and understanding during this time. but no worries we will be in touch with you shortly to resolve this issue in a way that you are satisfied with.🌷
I scheduled in time but it’s coming late
20 maggio 2023
Risposta di Floward UK
Dear Raghad, we apologies for any inconvenience this delay has caused, and we appreciate your patience and understanding during this time. unfortunately, the delay was caused by the delivery company policy as they take an additional day for delivery, but no worries we will be in touch with you shortly to resolve this issue in a way that you are satisfied with.🌷
The product wasn’t available and not…
The product wasn’t available and not delivered on time although it was time sensitive (a birthday), I was then offered a replacement which also wasn’t available and then another replacement was sent with a day later! The customer support lady was very nice and helpful, but the whole experience was spoiled, although it tried the service in another county and it was excellent and I just assumed it would be better in london!
24 maggio 2023
Risposta di Floward UK
Dear Dina, we are sorry to hear about your experience with us in that way and we hope you accept our sincere apology. and because your satisfaction is our one priority, and we want to reduce any issues to be done that may impact your celebration with your loved ones, you will be contacted from our customer satisfaction team to take care of this issue.🌷✨
Worst ever..the delivered the order…
Worst ever..they delivered the order after one day from my moms birthday and they delivered without informing her .. they just left it down in the reception and the flowers are not fresh 👎🏻👎🏻👎🏻👎🏻👎🏻
15 maggio 2023
Risposta di Floward UK
Dear Saeeda We want to assure you that we are committed to providing a high-quality service to our customers and will do everything possible to minimize any impact on your celebrations with your loved ones.
Our customer satisfaction team will contact you now.🌺🙏
love the flowers
15 maggio 2023
Risposta di Floward UK
We are grateful that you have chosen Floward to be a part of your special occasion 🌷
fantastic platform for flower…
fantastic platform for flower enthusiasts offering an attractive design user friendly interface and high quality flowers with timely delivery.
It deserves praise for providing a wonderful shop.
In addition, great customer service.
13 maggio 2023
Risposta di Floward UK
We appreciate that you have selected Floward to be a part of your special occasion.🌷
Risposta di Floward UK
We hope you will accept our sincere apologies for the experience you had. Please contact us at support@cs.floward.com, and our customer satisfaction team will help you🙏.
Risposta di Floward UK
We are sorry to hear about your disappointing experience and hope you will accept our heartfelt apologies. Please contact us at support@cs.floward.com and our customer satisfaction team will take care of you.
The flowers was delivered on time.
12 maggio 2023
Risposta di Floward UK
We appreciate that you have selected Floward to be a part of your special occasion.🌷
I have a request that was two full days…
I have a request that was two full days late and I did not find compensation
30 aprile 2023
Risposta di Floward UK
We are sorry to hear about your disappointing experience and hope you will accept our heartfelt apologies. Please contact us at support@cs.floward.com and our customer satisfaction team will take care of you.
Risposta di Floward UK
We are delighted that you are pleased with our designs, and we aspire to always exceed your expectations. 🌷😍
The flowers were delivered to the wrong…
The flowers were delivered to the wrong address.
22 aprile 2023
Risposta di Floward UK
We apologize for your disappointing experience and would like to extend our sincerest apologies. For further assistance, please reach out to us at support@cs.floward.com and our team dedicated to customer satisfaction will ensure that your needs are met.
The prices is high.
27 aprile 2023
The tracking on the app was not updated…
The tracking on the app was not updated and they rescheduled the delivery without letting me know
24 aprile 2023
Quick and easy
I'm happy with the deal I got from floward. Sending bouquets is much easier and faster through the continents. I have requested a flower bouquet to be delivered to London and I’m actually based in Abudhabi, the flowers were received fresh and in a sealing package.
The only reason not to give 5 stars is the fact that the delivery was delayed to the other day. However I received a call from the service to inform me with these updates, which was really great and apprised.
23 aprile 2023
The delivery delayed for 2 days
20 aprile 2023
Awful experience
Wrong name.
The first name I provided was wrong
I sent a different address and name
(Violet Obeng) and they still used the first name ( Lanre Lawal)
So awful experience
Late delivery
I’d never use floward again or recommend to anyone
18 aprile 2023
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