We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Leggi di più
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They do not issue invoices even when you demand it. Although, they are obligated under Consumer Protection Laws in all countries to provide them. Been chasing them down for over 5 days now, after purc... Leggi di più
Nem at Floward is an exceptional, talented florist who created my wedding flowers with such creativity, beauty and flair. The arrangements were stunning and everyone commented on the magnificence of t... Leggi di più
One of the worst experience using Floward Kuwait. Did not delivered within set timeframe. The address was repeatedly sent thru WhatsApp a night before just to confirm. No customer services. No robo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
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Le persone hanno visualizzato anche
The flowers came flat packed and so…
The flowers came flat packed and so ugly compared to the photo
Exceptional service!
Private Dinner
I hosted a private dinner. I wasn't given much notice to find a venue/organise the dinner. I required a quick turnaround re: florals for the table. Floward delivered in spades! The floral arrangement looked classic & beautiful. Wouldn't hesitate to use this company again.
Delivered fast and the recipient is…
Delivered fast and the recipient is delighted, thanks!
The high level of communication was the…
The high level of communication was the best part. I wrote on the note asking if they could replace any of the flowers with a blue one. They sent me a message saying they couldn’t, but they gave me other suggestions. Communicating about the little details makes the customer more comfortable and happy with the experience.
BAD PACKAGING FOR SENDING GIFTS: Didn’t meet the expectations
I have ordered a flower bouquet from floward uk as a birthday gift for a special person, I had high expectations on it but turned out to be a “DIY” flowers that had to be arranged by the recipient which is not suitable for a birthday gift. The flowers have not bloomed and were in an unappealing box.👎👎👎I DO NOT RECOMMEND ORDERING FROM THERE
Very Bad Quality and Customer Experience
I had a bad experience with Floward Saudi. The flowers they delivered were dead (I have supporting pictures), despite the arrangement being so expensive. Instead of caring about their reputation and replacing the order to compensate for the embarrassment they caused, they did nothing. I will never order from them again.
I had a terrible experience with…
I had a terrible experience with Flowered UAE. They sent me flowers in very bad condition. The minute I opened the bouquet, all the peonies were falling off. I sent them video and photos of the damaged flowers, but they did nothing. Their complaint team hasn't refunded me, apologized for the service, or sent a replacement. They're completely unresponsive and keep repeating the same answer: "Someone will get in touch with you." But nobody ever does. They promised a refund, but I haven't received it, nor have they sent any replacement flowers. Their service is the worst, with bad quality flowers, poor customer service, and unresponsiveness. Avoid this company at all costs!
Excellent service
Excellent service
Especially taking all the responsibilities to call a person and make sure of their best timing to deliver
Excellent flowers, bad attitude (delivery guy)
The order came on time+ it was better than the pictures.
One thing I was upset about is the delivery guy. When I didn’t hear the doorbell he called and said that he left it with the reception and I should come down. I said no I can’t please come upstairs.
He came upstairs and knocked my door very very loudly!! When I opened the door he just ran away. Disappointing attitude.
the red wrapping didn’t look nice we…
the red wrapping didn’t look nice we don’t like how it looked
Worst company ever
Worst company ever! Long delivery, wrong orders, etc.
Looked terrible nothing like the photo
Looked terrible nothing like the photo. Extremely disappointed with the money I spent. Should of contacted a local florist.
The flower look big in the app but in the real normal compering with the price
Last time the told me they will give me discount for next order in uk but they didn’t
The flower look big in the app but in the real normal compering with the price
Amazing service..
Amazing service.., amazing staff especially Mr.Zein .. so helpful and kind ..
Easy to order and in time to deliver..
Thank you & for sure it won’t be the last time..
Vday scam in UK -Absolutely disappointing
Absolutely disappointing. Pre-ordered for Valentines day. They reached out 2 days before Valentines day asking to pay double or reschedule as they are busy. Unacceptably rude customer care and they also send message to recipient ahead of time and informed of arriving gift forcing the customers to pay double for Vday delivery. Choose an alternative and never rely on this service. Absolutely worst in UK.
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