We hired Floward for our wedding day and I couldn't be happier with the setup Ashley and her team had done. We’ve given Ashley a simple brief with the type of flowers and colours we would like, and sh... Leggi di più
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Scopri cosa dicono le persone
They do not issue invoices even when you demand it. Although, they are obligated under Consumer Protection Laws in all countries to provide them. Been chasing them down for over 5 days now, after purc... Leggi di più
Nem at Floward is an exceptional, talented florist who created my wedding flowers with such creativity, beauty and flair. The arrangements were stunning and everyone commented on the magnificence of t... Leggi di più
One of the worst experience using Floward Kuwait. Did not delivered within set timeframe. The address was repeatedly sent thru WhatsApp a night before just to confirm. No customer services. No robo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
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I was sent what looked to be beautiful…
I was sent what looked to be beautiful bouquet of roses and hydrangea. It arrived on the Wednesday by Sunday the hydrangea had completely wilted. The roses gave up on the Monday. I sent an email to Floward with a photo and didn’t receive a reply. So the following week I got in touch via WhatsApp. I could not believe their response - they expect the flowers to last 2-3 days. Really Floward, when you have charged £135 I think it’s a complete disgrace! And yes I did trim the stems on arrival and used the flower food provided
🤍🤍🤍❤️❤️❤️❤️❤️❤️🫂🫂🫂🫂🫂🫂
Excellent price-quality
Excellent price-quality. Very good service of delivery. I recommend it.
Good communication
Good communication
Sweet staff tamara was wonderful with excellent way in communication and reply
Thanks tamara
Very bad the flowers was delivered 3…
Very bad the flowers was delivered 3 days afterr the chosen date.
The worst and scam Floward
The worst and scam Floward. They use to keep on repeating to their customers with bad and disgusting service. Collecting money without sending the gifts and not following the time slot as customers request. Do not try and don’t to be avictim if your read the reviews. How come the agent keep on saying check their policy if they fool their customer. The order was book 3days before the delivery and message was attached upon ordering the flowers. The day of delivery I contacted via whataspp to follow up my order but still my order wasn't delivered to the recipient until the time was over. The time slot supposed to be the flowers should deliver to recipient the customer agent contacted me that my message was too long but they dont considered to contact earlier from whatsapp during my inquiry. The flowers wasnt delivered and I should cancelled the time was over supposed to be the recipient should recieve. And the worst than the worst they dont want my money back with full amount they insist to collect the 50%...whattttt???? With their worst and disgusting service they can afford to collect money...it is kind of milking goat their business😩😩😩😩😩
I just knew that my order to Mubarak Al…
I just knew that my order to Mubarak Al Dossary never received!!!
And no one informed me or refund my money
I get robbed
Bad customer service, and I was also robbed, and the gift was not delivered. Bad experience. I will not deal with floward next time.
You didn't give the flower to my…
You didn't give the flower to my friend, just put it out side of the house without any announcements and calling phone. How received?
Very good customer service
The delivery delayed
The delivery was delayed by one day and my plan was spoiled. The customer service representative said sorry for inconvenience.
Flowers lasted a long time
Breathtaking wedding flowers
Wow! We asked Nem at Floward to create this the flowers for my daughter’s wedding and her bouquet. The flowers and white roses bouquet exceeded our expectations, were delivered to the venue and arranged so beautifully they took our breath away. Highly recommended. They were a joy to deal with.
Deley in updating order status
Easy convenient amazing collection and…
Easy convenient amazing collection and accurate
Worst experience ever.
Worst experience ever.. I’ve selected date and I did the payment based on it and then suddenly, they’ve changed the date to 4 days later. Furthermore, they’re so slow as customer service. Anyway, I don’t think I’ll repeat this experiment at all to deal with Flowerd UK.
Easy ordering and easy delivering…
Easy ordering and easy delivering without annoying me with much calling.. and great whatsapp customer service and updating about the order in both email and whatsapp.
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