I have an order just waiting for delivery checked bank account this morning to find they have taken an extra £16.09 from my account wish I had looked on here first as this seems to be an ongoing probl... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I navigated the website with ease and lived a lot of the products at reduced prices however, I do need to think about being a VIP customer. Method of payment credit cards only. What if potential buye... Leggi di più
TOTAL SCAM! DO NOT TOUCH THEM! Notifications from them in 24 hours. Yes a generic reply then nothing. Support email does not reply. It bounced back yet again. Unusable product and nearly £6... Leggi di più
L'azienda ha risposto
I formation about the product was very good and ordering was easy and aftershaves so far has been good only one day so awaiting on delivery of goods.
3,5
Nella media
2913 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great Customer Support
Reliable, honest and operate with integrity
13 novembre 2025
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Rubbish delivery window, ok product, rubbish customer service
Ordered given the advertised 48hr dispatch time. This gave plenty of time for required party date. It was not dispatched in 48hr - first update was almost a week later. So it's now not expected until about a week after the party.
Comms are poor. Waste of money.
Would not use again, however much you beg - much better options out there, with better service, and cheaper.
Product finally arrived, and was mid. Not good, not bad. It would've worked for Halloween, and not have left any review, but service is shocking, so forced to leave bad score.
They also claim to use Trustscore, which gives them a lovely 5-rating, and SOUNDS like Trustpilot, but Trustscore-reviews.com doesn't seem to exist. Overall - bit scammy.
Finally - they'll respond to this with a default email, just like they have all the other complaints, without even reading it.
Avoid
27 ottobre 2025
Non scritta su invito
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
quite and easy
11 novembre 2025
VIP account cancellation
Apparently I’d signed up for a VIP account that I knew nothing about. I had 8.99 taken from my account each month for 3 months following a purchase I made in July.
I contacted them once I’d discovered the deductions and they refunded the amounts and closed the account I didn’t realise I’d signed up for. It may have been my fault although I don’t think it was made clear at the point I made the purchase. Anyway , they swiftly sorted out the issue which i was grateful for.
12 novembre 2025
Non scritta su invito
Had a problem with my purchase
Had a problem with my purchase. Customer service very helpful and tried to resolve it. Refund issued.
12 novembre 2025
Non scritta su invito
I wanted to cancel my order and it has…
I wanted to cancel my order and it has been done quickly so I am pleased .My emails were answered promptly and there were no delays -on the order email there is a 24 hr cancellation policy and FlashDiscount has honoured it ,thankyou .
11 novembre 2025
Non scritta su invito
Eventual support
After a slow start in responding to me, when they did , they were helpful and I appreciate that, with the partial refund they offered, as the boots were not as described ( no orthopaedic arch support- and not sure that the boot is made of real leather either. )
I will say that after I placed my order, I did not get a confirmation email for quite awhile which really worried me. I hope in future they will respond straight away with an email confirmation of people’s order and the amount paid. Also not adding nearly £5 in warranty to the order.(I don’t remember asking for this.) . But at least they responded to my concerns and agreed a way forward to put things straight.
10 novembre 2025
Non scritta su invito
Absolutely awful item was nothing like…
Absolutely awful item was nothing like described it was broken and when I asked for a refund I got told there is no point as I need to return it to china and that’s more then the item cost STAY WELL AWAY
24 ottobre 2025
Non scritta su invito
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
All the staff and manage keep me…
All the staff and manage keep me informed of everything .
Will be getting more stuff from them in the future.
Many thanks.
Mr C Dunkerley
8 novembre 2025
Promptness&clarity
8 novembre 2025
I'm not good with online shopping but…
I'm not good with online shopping but you made it easy
8 novembre 2025
Just keep doing what you do,staying in…
Just keep doing what you do,staying in touch, that's important. Have not received my order yet so far so good.
7 novembre 2025
Unhappy
They took out £4.12out of my account without my permission for insurance of which I did not order, and I am still waiting for refund. Also the nano car scratch spray I ordered does not do as there video shows, it does not cover scratches as they show. Would not buy from them again.
10 ottobre 2025
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Awful experience
Awful experience. Package arrived damaged had been left out in the rain. Money taken from my bank account following my initial purchase/account debited for no reason. Emailed twice and tried to telephone for an explanation - no response to either methods of communication.
28 ottobre 2025
Non scritta su invito
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
They call these shoes waterproof i…
They call these shoes waterproof i might aswell been wearing flip flops and £20 dearer than another website
7 novembre 2025
Non scritta su invito
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Beware of small print
I purchased an item which I later returned as it was of extremely poor quality. As part of the purchase there is a clause in the small print that signs you to a discount scheme which involves an initial payment of £14.99 followed by monthly payments of £8.99. They agreed to refund me but have not and have continued to take monthly payments.
9 giugno 2025
Non scritta su invito
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Mrs g Bryce I recently bought three…
Mrs g Bryce I recently bought three pairs of your leggings and I’ve not received them cost £ 66- 27 so could you please let me knw if they’ve been dispatched I have a girl in a wheelchair who needs them desperately I’ve rated your business but would’ve gave a better response had I received these items 9 nithsdale st Shotts ml74bt I will wat in anticipation for your reply. Ty
29 ottobre 2025
I am having severe issues with Flash…
I am having severe issues with Flash Discount, I ordered goods in September I received confirmation that all was Ok. In October i raised a query that more order appeared to have stumbled on the 16th as no further tracking info appeared, to date 05th November the goods have not arrived and I cannot make any contact with flash discount i have e-mailed suppler and telephoned to no avail
Update.........06.11.25.... have submitted more detail as requested and still not heard anything from them, i have again e-mailed them with all the issues, i am contacting trading standards, this is no longer a joke I will be seeking further advice tomorrow.
6 settembre 2025
Non scritta su invito
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
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