I have an order just waiting for delivery checked bank account this morning to find they have taken an extra £16.09 from my account wish I had looked on here first as this seems to be an ongoing probl... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I navigated the website with ease and lived a lot of the products at reduced prices however, I do need to think about being a VIP customer. Method of payment credit cards only. What if potential buye... Leggi di più
TOTAL SCAM! DO NOT TOUCH THEM! Notifications from them in 24 hours. Yes a generic reply then nothing. Support email does not reply. It bounced back yet again. Unusable product and nearly £6... Leggi di più
L'azienda ha risposto
I formation about the product was very good and ordering was easy and aftershaves so far has been good only one day so awaiting on delivery of goods.
3,5
Nella media
2913 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
My query was sorted out quickly with a…
My query was sorted out quickly with a refund the next day
Very good customer service
16 marzo 2026
Non scritta su invito
Vaccume cleaner ordered but not received.
I ordered a vaccume cleaner about a month or so ago and up until now i have not received it,i have been in touch with the team about it they keep saying that it is on it`,s way they have not given me a date that i should receive it.I was told in the beginning that i would receive it on the 07/03/2026 it did not turn up then i was told it would be with me by the 11/03/2026 and guess what it has still not turned up,so i am none the wiser as to when i am going to receive it.I took a look at some of the reviews and was not very pleased as to what some people had said such as that they were scammers and some of the goods were rubbish,so i am seriously thinking of asking them for a full refund so that i could go to a reputable dealer to buy a cleaner.They do answer my emails pretty quick,but that`s no good to me as it does`nt tell me what i need to know.I noticed every answer to peoples reviews are exactly the same, people have said that they have been having payments of£8.99 taken out of their bank accounts without their permission.
14 marzo 2026
Non scritta su invito
TOTAL SCAM
TOTAL SCAM! DO NOT TOUCH THEM!
Notifications from them in 24 hours. Yes a generic reply then nothing.
Support email does not reply. It bounced back yet again.
Unusable product and nearly £60 taken from my account without authorisation. Ongoing £ 8.99 being deducted monthly since December.
They tell you to mention Trust pilot for a quicker response. No, that’s so they can pick up the complaints quickly and remove them.
Let’s see what happens again.
Hope there’s a reply otherwise there’ll be a condemning Trustpilot review everyday !!
4 marzo 2026
Non scritta su invito
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Poor Quality, Poor Service, Unauthorised Deduction. It's been a strange experience dealing…
It's been a strange experience dealing with this company. I ordered a pair of clogs/slippers, which took just over two weeks to arrive. Up until arrival I received vague messages indicating that they were on the way.
One worrying aspect is that just a few days after I ordered and paid for the goods, another amount, an unauthorised charge of £4.95, was taken out of my account, and even though I've complained about this illegal deduction, I still have not had a refund. I intend to apply for a charge back via my bank and also I'll make a complaint to Action Fraud.
To add insult to injury, the clogs were of extremely poor quality.
Stan.
7 marzo 2026
Non scritta su invito
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
WARNING WARNING...SCAM ALERT.
WARNING WARNING...SCAM ALERT.
Do not buy from this website it is a plain a simple SCAM.
You have been warned....
7 marzo 2026
Non scritta su invito
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Understanding support team
Had inadvertently subscribed; explained, immediate email back, and refund of most recent payment. Most impressed with customer support team.
4 marzo 2026
Non scritta su invito
Direct debit
Kept trying to sign of money from me via direct debit with no active subscription in place
Occurred once and when contacted them by email,they haven't done anything,but tri led to take money again(blocked them from getting any direct debit)
Item was delivered,but this scam of a subscription with no subscription was shocking!
30 ottobre 2025
Risposta di Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
problem solve quickly and most greatful…
problem solve quickly and most greatful for your help. Thank you
1 marzo 2026
Non scritta su invito
Arrived on the date they said it would
Arrived on the date they said it would. Well packaged. Not used the item yet as I have builders in and it is for a loft conversion so hoping the signal with the help of this item helps me get a signal for internet that we already have without getting a separate internet provider.
23 febbraio 2026
Non scritta su invito
Your company got back to me very quickly
Your company got back to me very quickly
23 febbraio 2026
Non scritta su invito
Ordering was very easy and quick
Ordering was very easy and quick. I’ve already had updates regarding the processing and sending of my order. Impressed so far!
20 febbraio 2026
website reasonably quick and easy to…
website reasonably quick and easy to navigate without having to register and log in
19 febbraio 2026
Product is alright but delivery is very…
Product is alright but delivery is very late.
8 febbraio 2026
I had a complaint and it has been…
I had a complaint and it has been resolved on the same day. I’m happy with this.
19 febbraio 2026
Non scritta su invito
Good service easy to use all ok.
15 febbraio 2026
Poor customer service
Post sale (and delivery) I asked a question but never received an answer
29 ottobre 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
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