The renewal agent was really helpful and very patient in listening to my queries. I did renew my ph insurance for another year thanks to the agent. Great work
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Scopri cosa dicono le persone
Going above and beyond. In a world where everything is computerised, it was an absolute pleasure for a company to show common sense and actually put the customer needs first. I have never experie... Leggi di più
I have been with Flag Insurance for last 11 years and have always received great service. Unfortunately, now I have to move to another insurer due to a lower price. As I now only work 6–8 days a month... Leggi di più
L'azienda ha risposto
Amazing service and very reasonable price .Actually I was with different company and my friend recommended to me flag insurance.So I called them And staff was jasmina and she was lovely lady speak... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Flag Insurance (Brokers) Limited is an experienced insurance broker specialising in insuring individual taxi drivers and their vehicles. We have been arranging commercial insurance policies for the taxi trade for many years. Our clients come to us for our expertise and competitive premiums. We will arrange insurance protection for you and your vehicle based on knowledge of your trade and the risks you face each day. You will always receive a prompt and attentive service with a competitive premium. By specialising in these motor insurance risks we have access to range of additional covers and add-on policies and are able to deliver swift, robust and reliable insurance protection to you. We are proud of the fact that much of our business comes to Flag Insurance (Brokers) Limited, through personal recommendation and previous custom.
Informazioni di contatto
98 Liverpool Road, L37 6BS, Formby, Liverpool, Regno Unito
- 01344 452233
- flaginsurance.co.uk
4,8
Eccellente
752 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Melody is a star 👍
Melody is a star 👍
Very helpful and professional with a pleasant voice. Went above and beyond, very grateful.
9 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Lovely insurance company great to deal…
Lovely insurance company great to deal with very nice and polite. Just need to change the music on the waiting call 😁
10 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
BRILLIANT KEEP THE GOOD WORK UP…
FANTASTIC there was a clerical error which was sorted by the MANAGER who i can’t thank enough saving me £300 in the process and honouring as a goodwill gesture which these days is hard to come by the staff were brilliant also there prices for TAXI insurance is very competitive and cheap highly recommend try these guys if you got a renewal coming as they are very good thanks guys see you next year for my renewal 👍
9 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Lewis was an amazing helper !!
Lewis was an amazing helper !!
Thank you for all the support
10 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Sharon was really helping me.Great…
Sharon was really helping me.Great experience.
Thanks
10 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Very Good
I speak to Melody, she is very nice girl, speak clear and helped me a lot.
6 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Polite and helpfull good service
Polite and helpfull good service
6 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good afternoon,
Thank-you for the lovely comments regarding the service received - I wonder if you have selected the 1 star rating in error?
Kind regards,
Tom
Office Manager,
Very experienced and helpful service…
Very experienced and helpful service agent. Thanks.
5 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Great communication, very good prices
Great communication, even better prices than I was quoted before from other insurance company. I am indeed a happy customer by choosing them as my Insurance. The seller lady, Diana, she went back and beyond giving me the best price. More than happy with the customer service and the whole plan I've been offered.
5 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Customer Service done right
Customer Service done right.
Received a Quote from Sales Agent Shiraz who gave me a great Quote. Made changes to my Policy with Customer Service Agent Melody who is a very sweet girl. Both were professional, polite and helpful and an asset to the company. Melody especially was very kind and went above and beyond for me. Thank you Shiraz and Melody.
5 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Wonderful experience of renewing my…
Wonderful experience of renewing my insurance again with Shiraz at flag insurance. Amazing service great rates and perfect cover can't thank them enough.
3 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Customer service brilliant.
3 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
I called to amend my insurance private…
I called to amend my insurance private hire vehicle policy and the lady ( name starting with ED, don’t remember full name )was very polite and professional. She sorted everything whilst on the phone and I’m grateful for her help.
Bahman
3 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 4* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Sharon who I dealt with was super.
2 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
The people in the insurance company…
The people in the insurance company were polite, helpful and considerate. They gave clear explanations that were easy to understand. They made the whole process easier for me.
2 settembre 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Was recommended by a friend so I give…
Was recommended by a friend so I give them a call, easy to speak to and very straight forward to deal with, the quote was very competitive and so easy to take out, would definitely say to give them a call when looking to renew your insurance.
30 agosto 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Best customer service
Best customer service, from Sheiraz I really happy of his service he explained all clearly and he is very polite and professional thanks you!!
I give him 5 stars 👍
30 agosto 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
Flag beat the renewal quote for my taxi…
Flag beat the renewal quote for my taxi insurance by £94. No hesitation to accept their offer when my previous insurer were trying to increase my premium though I've not made a claim in over 6 years!
Thank you Flag!
27 agosto 2024
Non scritta su invito
Risposta di Flag Insurance (Brokers) Limited
Good Afternoon,
Thank-you so much for taking the time to leave us a 5* review.
We really do appreciate your feedback - don't forget to recommend us to your friends!
Kind regards,
Tom
Manager.
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