Fix My Coffee Machine Recensioni 

124
•
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I chose this company to repair my Sage Barista Express because of low brew pressure. After paying £300 for the service, including a pump replacement, I received the machine back with exactly the s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service and an easy to follow website. The AI WhatsApp had no issues and our coffee machine was back before they said it would be. Would highly recommend and also include a service for your mach... Leggi di più

Valutata 5 stelle su 5

Fantastic communication, we contacted Rory by email and always had prompt replies to our questions. We live in Bristol so dropped off our sons machine in the afternoon and received an email a few h... Leggi di più

Valutata 5 stelle su 5

Amazing service from Rory and co; from a fast response on WhatsApp, to easy drop off/collection in Bristol and video updates of him fixing our pride and joy. When our Sage machine stopped workin... Leggi di più

Dettagli dell'azienda

  1. Fornitore di macchine da caffè
  2. anche in
  3. Servizio di riparazione
  4. Servizio di riparazione di piccoli elettrodomestici

Scritti dall'azienda

Specialist, based in Bristol, in fixing and servicing Sage coffee machines. Send your machine in by post or drop to our workshop today.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

124 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(124)

14 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick, reliable & easy…

Looked at various options to fix my Sage Express machine online, deciding to go with FMCM.

Unlike others, able to speak directly with Rory who undertook the repair. Communication was easy, via WhatsApp, and provided helpful advice for packing etc.

The repair was undertaken quickly, with plenty of communication throughout inc. videos showing the issues and repairs carried out.

Excellent service - quick, reliable, knowledgeable and easy to communicate with. Highly recommend.

26 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Honest

Honest, transparent and easy to communicate with. Super flexible and could not do enough to help me out. Highly recommend.

5 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Rory is excellent

Rory is brilliant. I must admit I was dubious sending our sage Barista Express off in the post, but there was no need. Rory was extremely communicative, he identified the problem in record speed and had the fixed machine back with me in a matter of days! He even called me after we hit it back for some troubleshooting at no extra charge and talk me through how to keep on top of the maintenance. I have no hesitation in recommending Rory and will definitely use him for servicing and repairs in the future. Thank you Rory!! Jenny

2 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great Service

Sage Barista Express. Constant updates and great service even though my machine had been repaired previously using non standard parts, Rory and his team have been brilliant, great pricing and rapid service, gladly back in use and working as good as new.

28 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Repair of Sage Barista Express

First rate service. Fixed two issues, an intermittent leak and no water coming through the group head on my Sage Barista Express.

Well packaged and arrived safely.
All issues resolved and now working perfectly.

19 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great company with fantastic customer…

Great company with fantastic customer service, don’t be put off by sending your machine away for a repair; Rory makes it a smooth process. Honest repair and servicing, he contacted me to say it wasn’t as bad as he initially thought and it only needed a service and a clean up. Thanks guys! Will defo use again

11 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Keeping the coffee flowing

I received excellent service and a professional repair from Fix My Coffee Machine. After initial contact via WhatsApp, communication was excellent. The repair was turned around very quickly, after diagnosing the nature of the fault and also identifying that my Sage Duo Temp Pro needed a thorough descale. I was kept up to date throughout the process and prior to collection, sent a short video of my coffee machine back in action. Many thanks to Fix My Coffee Machine for enabling the coffee to flow again in our house! Highly recommended.

8 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I recently used FixMyCoffeeMachine to…

I recently used FixMyCoffeeMachine to repair my Sage Barista, and I couldn't be happier with the service. Their response time was impressive, the repair process was straightforward, and the pricing was clear and fair. My coffee machine now functions like it's brand new. Highly recommended!

15 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Sage Barista Pro Repair *****

An amazing experience with Rory at Fix My Coffee Machine

From the initial contact right through to getting my machine back and working perfectly the experience was brilliant

In constant contact via WhatsApp, updates and videos of the faults + repair.

My machine was a nightmare, multiple issues but Rory gave seeveral option, sorted them all out and even held onto the machine for me whilst I was out of the country

Already recommended to a friend who needs his machine repaired!

11 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Sage barista repair

My sage barista needed repairing found fix my coffee machine on the net and contacted Rory, explained what was wrong, Rory knew what the issue probably was. As I live locally I took the machine to him on Sunday afternoon on Monday morning I received a message as to what the problem was,there was a leak and a electrical issue this was fixed by Monday afternoon and I collected the same day. The service was exceptional everything was explained perfectly.
Many thanks to Rory and Debs for a excellent job and a pleasure to meet them.
Wouldn't hesitate to use fix my coffee machine if the need ever arises again.
Highly recommended.

10 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Sage Barista express repair

Rory was fantastic from the moment I got in touch. My sage Barista express ( 5 years old) was cutting my power and leaking water so I contacted Fix my coffee machine for a quote. Rory responded very quickly and the whole process from shipping to return took less than a week. Rory kept me up to date of the issues he had diagnosed which also included videos. Overall a first class level of service.

7 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fixmycoffeemachine - outstanding service

Rory provided possibly the best service I have ever had from anyone repairing anything for me! Unfortunately my (only) 3 year old Sage Barista Pro packed up with what looks like internal water damage. Shipped the machine to Rory and sadly it was irreparable. He tried absolutely everything to repair and explained this all in great detail to me stopping short of a full motherboard replacement when he recommended the total repair cost was not worth it.
Will be taking this up with Sage shortly!
Thanks Rory!

7 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

"Life saving" Service!

One of my few vices in life is my Coffee machine... so was a disaster when it stopped working!! Found Fix My Coffee machine and despatched it to be fixed...UPS delivered it to them on a Tuesday morning and by around 10:30 I received an email telling me it was fixed and videos showing me.... I paid the extra for a full clean and descales too... Machine arrived home safely and looks like a new purchase! Very happy with the result and service - would highly reccomned!

28 agosto 2023
Non scritta su invito

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