Great service from Fix Auto West Hampstead. The two women at reception were friendly, efficient, and genuinely helpful from start to finish. Manager Jordan was excellent — clear, honest, and transpar... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great service from Fix Auto West Hampstead. The two women at reception were friendly, efficient, and genuinely helpful from start to finish. Manager Jordan was excellent — clear, honest, and transpar... Leggi di più
L'azienda ha risposto
Amazing service from start to finish. The team did a fantastic job fixing my car and kept me updated throughout the whole process. The repair work was done to a really high standard and the car ca... Leggi di più
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Mel is outstanding, and the support team is great too. Mel is the main reason for the high rating. The repair took an inordinate amount of time (waiting on the parts to arrive took 3 months) which was... Leggi di più
L'azienda ha risposto
After my car accident my car was collected very promptly by Fix Auto. Then l was away. When l returned, the customer advisor Mel was excellent at keeping me updated about progress and at answering all... Leggi di più
L'azienda ha risposto
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Scritti dall'azienda

52 Iverson Road, NW6 2QX, West Hampstead, London, Regno Unito
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The staff are very friendly and helpful especially Kelly. The repair quality is amazing. Can't even tell it has been in a crash. Looks shiny and new. The manager has been absolutely brilliant and really gone above and beyond to help get my car back on the road. Happy with all aspects and would highly recommend. Thank you 😊

Risposta di Fix Auto UK - Fix Auto West Hampstead

Risposta di Fix Auto UK - Fix Auto West Hampstead
All good - friendly service, good quality work, delivered on time. Happy with everything about the job.

Risposta di Fix Auto UK - Fix Auto West Hampstead
The repair work to my car was excellent, and the members of staff were very knowledgeable, polite and friendly. It was a pleasure to establish business with them.

Risposta di Fix Auto UK - Fix Auto West Hampstead

Risposta di Fix Auto UK - Fix Auto West Hampstead
Our insurer connected us with Fix Auto within a day of making our claim for damage to our Range Rover Velar. The assessment soon followed. We had a delay due to the Range Rover cyber attack closing parts distribution, and the team kept us updated. In the end the repair was done quickly and to our satisfaction. We received a loan car while ours was in for repair, nothing fancy but did the job.

Risposta di Fix Auto UK - Fix Auto West Hampstead
Overall rating: 5 / 5
I recently had repair work carried out on my Audi A5 by the team at Fix Auto West Hampstead, and I’m extremely pleased with both the service and the final result.
From start to finish, the team were professional, clear in their communication, and helpful in explaining the repair process. The damage involved significant bodywork to the side of the car, including a crease and distortion in a difficult area, so I was keen to see how the finish would turn out.
The workmanship was excellent and clearly done to a high standard:
Metal work: ⭐⭐⭐⭐½ / 5
The crease was properly pulled and reshaped — this clearly wasn’t just hidden with filler.
Paint & blending: ⭐⭐⭐⭐⭐ / 5
The blending into adjacent panels has been done correctly, and even under harsh lighting the finish still looks spot-on.
Overall body finish: ⭐⭐⭐⭐⭐ / 5
If this car were on a forecourt, nothing would flag it as having had previous damage.
As an added bonus, the alloys were resprayed in black gloss, and the finish is excellent — even, clean, and very well applied.
Alloy finish: ⭐⭐⭐⭐⭐ / 5
The gloss level is consistent, the finish is smooth, and it really lifts the overall look of the car. A great extra touch that complements the bodywork perfectly.
I wouldn’t hesitate to recommend Fix Auto West Hampstead to anyone needing quality bodywork repairs, particularly on a premium vehicle. The team clearly take pride in their work, and it shows in the final result.
Karl

Risposta di Fix Auto UK - Fix Auto West Hampstead
Well, I can only praise the way I was treated by
this company. Everyone was so kind and helpful.
And Kelly’s voice is so reassuring!
My car looks like new and I am really grateful.

Risposta di Fix Auto UK - Fix Auto West Hampstead
I had a great experience with this garage after bringing in my car with a scratched back bumper. They handled everything smoothly from start to finish. The repair work was great.
They also offered pickup and drop-off service, which made the whole process incredibly convenient and stress-free.
A special shout-out to Kelly, who was very professional, friendly, and understanding. She explained everything clearly and kept me updated the entire time.

Risposta di Fix Auto UK - Fix Auto West Hampstead
I found the staff friendly and gave me a pleasant welcome at the reception coupled with the vehicle being returned in good time. Excellent service.

Risposta di Fix Auto UK - Fix Auto West Hampstead
Everything went very smoothly. Everyone was very helpful especially Kelly. Keep up the good work

Risposta di Fix Auto UK - Fix Auto West Hampstead
Great service! Staff all really friendly and work was done great! Thank you again!

Risposta di Fix Auto UK - Fix Auto West Hampstead

Risposta di Fix Auto UK - Fix Auto West Hampstead
Kelly on reception is excellent , and Gordon was most helpful. Excellent service at West Hampstead Kilburn . Thank you

Risposta di Fix Auto UK - Fix Auto West Hampstead
Very easy to work with and excellent quality. Work finished on time, when it was important for me to collect the car before the weekend. And a last minute minor mark was quickly and efficiently polished away just before delivery

Risposta di Fix Auto UK - Fix Auto West Hampstead
Kelly at Fix Auto West Hampstead and the team were incredible in helping me with fixing my car, from booking to pickup — they were friendly, professional, and very understanding. I could not be happier with the service and would definitely come back. Thank you!

Risposta di Fix Auto UK - Fix Auto West Hampstead
The Kelly was so friendly and helpful over the phone and in person; she answered all my queries and the finished job to my car was excellent!
Thank you very much Fix Auto UK

Risposta di Fix Auto UK - Fix Auto West Hampstead
Job completed with perfection on time, kept updated

Risposta di Fix Auto UK - Fix Auto West Hampstead

Risposta di Fix Auto UK - Fix Auto West Hampstead
Efficient organisation, good regular communication about the process of my repair, timely completion of my repair, immaculate workmanship.

Risposta di Fix Auto UK - Fix Auto West Hampstead
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