Fix Auto UK - Fix Auto Walsall Recensioni 148

TrustScore 4.5 su 5

4,5

Unit 3 Upper Brook Street, WS2 9NT Walsall, GB


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Valutata 5 stelle su 5

Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What started was a call to my Insurers to report that a woman had reversed into me smashing the bumper and grille then I got a call from the garage followed by a call from the Hire Company which kn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had my vehicle repaired after an accident. The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done witho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini... Leggi di più


Dettagli dell'azienda

  1. Officina di autoriparazioni
  2. Carrozzeria
  3. Servizio di rimozione delle ammaccature
  4. Riparazione e manutenzione auto
  5. Servizio auto

Scritti dall'azienda

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Scritti dall'azienda

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Informazioni di contatto

  • Unit 3 Upper Brook Street, WS2 9NT, Walsall, Regno Unito

  • 01922 611288

4,5

Eccellente

TrustScore 4.5 su 5

148 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

Provided me back with a dangerous car…

Provided me back with a dangerous car confirmed by VW garage after your company performed insurance repair, went onto motorway car making noise sounded left wheel was going to come off put myself and family in a potentially dangerous situation and then rejecting claim luckily the extremely competent engineers at VW have proven my statement to be true, NEVER USE THIS COMPANY unless you have a deathwish lucky an angel was watching over us, rude staff dangerous company safety should be your no1 priority

22 novembre 2023
Non scritta su invito
Logo di Fix Auto UK - Fix Auto Walsall

Risposta di Fix Auto UK - Fix Auto Walsall

Hi Saeed,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.

If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Valutata 1 stelle su 5

Terrible company

Terrible company, constant lying , terrible repairs, rude service, went through make sure you don't let your insurance company send to this company to repair

26 ottobre 2023
Non scritta su invito
Logo di Fix Auto UK - Fix Auto Walsall

Risposta di Fix Auto UK - Fix Auto Walsall

Hi Saeed,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.

If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Valutata 5 stelle su 5

Friendly smiling faces

Friendly smiling faces, kept me up to date with repair process and excellent quality of work. Had some extra work done ( bumper repair and alloy refurb ) the quote was great.

18 luglio 2023
Non scritta su invito
Logo di Fix Auto UK - Fix Auto Walsall

Risposta di Fix Auto UK - Fix Auto Walsall

Good afternoon Mr Hinsley,
Thank you for your review! We are pleased to hear that you were happy with the service you received. I have shared this with the team who are grateful for your comments. :)
Kind regards,
Fix Auto Walsall

Valutata 1 stelle su 5

Poor management even worse communication

I have an ongoing complaint with this company already and the site manager himself had promised to arrange my courtesy car himself and give me a call back to keep me updated on the progress.
That call back never came, and now I am without a car, have missed and will miss important family events, work and be unable to take my child to school on monday morning.
Communication from this company is absolutely shocking.
This review will be amended to further mention my already ongoing complaint once it has been resolved.

2 giugno 2023
Non scritta su invito
Logo di Fix Auto UK - Fix Auto Walsall

Risposta di Fix Auto UK - Fix Auto Walsall

Hi There,

Thank you for taking the time to review our services and we apologise for our delayed response.

We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Valutata 5 stelle su 5

Very professional

Very professional, friendly, really easy to get in touch with and the work that was done on my car was brilliant. Also my car was spotless when I got it back inside and out 👌

14 marzo 2023
Valutata 5 stelle su 5

Great communication from Chloe

Great communication from Chloe, professional, and the service I received was great. My car took a lot quicker than expected, and their drop off/ pick up service was fantastic. Especially at shirt notice. Thank you!

13 febbraio 2023
Valutata 3 stelle su 5

I thought the whole repair took far too…

I thought the whole repair took far too long. My vehicle was collected on the 31st October 2022 and I had it back this week on the 10th January 2023. On inspecting my vehicle the passenger side rear wheel arch trim was loose and also on the rear of the boot on either side there is two marks from over spray, where it has been sprayed. The collection and delivery of my vehicle was all fine, just a shame the repairs weren't!!!

14 gennaio 2023
Valutata 5 stelle su 5

Very Professional throughout…

Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini valet, Very pleased with this company, would highly recommend.

14 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

MG ZS

I had to take my car to get some body work done I was recommended Fix Auto UK, OMG they have done a fantastic job, you wouldn’t of thought it was the same car.
The after service was second to none, very polite.

Auto Fix UK thank you
Ron Murray

25 novembre 2022
Non scritta su invito
Valutata 2 stelle su 5

Good repair of the car but overall let…

Good repair of the car but overall let down by bad customer service, 1st time they handed the car back they had damaged the side of the car at their garage, 2nd time a headlight still wasn’t working and was told I had to pay for it so third time I accepted it back. Took 2 months to get my car back.

2 novembre 2022
Logo di Fix Auto UK - Fix Auto Walsall

Risposta di Fix Auto UK - Fix Auto Walsall

Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

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