Very helpful staff, completed the job in double quick time and the car was returned in a "like" new state. The workmanship was excellent. The only small issue is that when dropping the car off ther... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The staff were all very friendly and clear. The repair is extremely well done. We would give five stars but something got lost between the garage and the engineers and we didn’t know what was happenin... Leggi di più
L'azienda ha risposto
Excellent repair ...completed early...helpful staff I was concerned by some of the reviews I had read but genuinely everyone I dealt with from the assessor to the office staff were brilliant and re... Leggi di più
L'azienda ha risposto
I found the company was very thorough, efficient, and caring. The most important part was the car was collected from my address and brought it back to me. I was going to be away for an extra wee... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Officina di autoriparazioni
- Carrozzeria
- Servizio di rimozione delle ammaccature
- Riparazione e manutenzione auto
- Servizio auto
Scritti dall'azienda
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Scritti dall'azienda
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informazioni di contatto
50 Minerva Road, NW10 6HJ, Park Royal, London, Regno Unito
- 0208 961 8961
4,1
Molto buono
314 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very reliable and high quality repair…
Very reliable and high quality repair service. I am very pleased with it. I highly recommend this company.
6 giugno 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Mr Braz
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Barbara
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
5 stars
5 stars, friendly professional staff, nothing seemed to much trouble, repairs were undertaken to my vehicle to a high standard and I was called weekly with updates and progress, I would highly recommend.
28 maggio 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Gregory
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Great communication
Great communication, regular updates on how the car repair is progressing. Phenomenal staff attitude (shoutout to Jon!)
Really happy with their service
23 maggio 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Alan
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Had my car for nearly 6 weeks I had to…
Had my car for nearly 6 weeks I had to call to get any updates, car brought back to me with a sub standard repair. Now realise why insurance premiums are so high, the cost was outrageous. Would not recommend this garage
22 maggio 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Mr Woodward,
The vehicle was fully inspected before the handover and was brought back up to a commercially acceptable standards. the vehicle has age related wear and chips that is not warranted on the insurance Job. As it is an insurance claim we can only start the repairs once it gets authorised followed by which the parts were on backorder which we as body shop do not control. We got your claim for once a week update and within a span of 3 weeks you have been updated more than thrice.
Regards
Fix Auto Park Royal
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Parbat
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Perfect repair
Repaired accident damage to our Škoda. Excellent job. Staff really helpful and considerate. Would recommend.
26 aprile 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Mrs Bingham
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Good quality
22 aprile 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Filippo
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Great service!
Fix Auto went out of their way to make sure my car was repaired, John was in touch frequently to update me on the repairs.
12 aprile 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Komal
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Lack of reliable information about…
Lack of reliable information about progress. Did not do additional repair as requested. Kept waiting for more than an hour for collection.
17 aprile 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Hello,
I haven't been able to locate your details. Please can you contact me directly to discuss your concerns with us.
you can email us at parkroyal@fixauto.co.uk
Great communication
Great communication, prompt estimation and repair of the vehicle and regular updates along the way.
16 aprile 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Kristina
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Fix Auto were great from start to…
Fix Auto were great from start to finish! I recently had to have repairs on my car due to an accident and they completed the work to a really high standard. They kept me updated and made sure I was aware when to collect my car. Also, they helped to keep my hired car at the showroom until I could come and leave my car and collect the rental. Thank you to Fix Auto! 😊
15 gennaio 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Natasha
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
The Park Royal garage has my car
The Park Royal garage has my car. Had an accident 9 days ago, still waiting for my car to even be assessed. No courtesy car until the assessments done. Very rude and unhelpful staff, no updates whatsoever. Yet another example of what our Country's coming to. I would not recommend to anyone.
UPDATE: Ten days in, they finally got round to assessing my car. They have sent a quote to my insurance company for over £4000...for a bumper.
My car was written off, but back on the road in weeks. The only one who lost out? Me. I would advise anyone to avoid this company like the plague.
2 aprile 2024
Non scritta su invito
Risposta di Fix Auto UK - Fix Auto Park Royal
We would like to apologise for any inconvenience caused during your recent experience at Fix Auto Park Royal. We understand your frustration and want to clarify our process to provide some context.
We rely on receiving vehicles from insurance providers before we can commence work or provide updates. Unfortunately, this means we aren’t always in control of when we are due to receive vehicles in for repairs. As a result, updates may be delayed until we physically have the vehicle in our possession.
We strive to offer excellent customer service, and we regret that we fell short of your expectations on this occasion. Your feedback is valuable to us, and we will use it to improve our communication and service delivery in the future.
If there’s anything specific, we can do to address your concerns or assist you further, please don’t hesitate to contact us directly.
Very good service receivedd from…
Very good service received from beginning to the end.
Very happy
10 aprile 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Mr Vora
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Lopa
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
OUTSTANDING
Took a few days longer than promised but always kept me upto date with the progress and done an OUTSTANDING job with my BMW X6!!! I'm so happy with the end result and was definitely worth the wait.
9 aprile 2024
Non scritta su invito
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Mr Rose
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Mr Wong
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Mr Badiani
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
This is a great job 🤩
5 marzo 2024
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Mr Vamoosi
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the quality of repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
My car looks like brand new
My car looks like brand new! Perfect customer service too. Highly recommend.
5 marzo 2024
Non scritta su invito
Risposta di Fix Auto UK - Fix Auto Park Royal
Dear Sir,
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the quality of repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.