Fix Auto UK - Fix Auto Park Royal Recensioni 314

TrustScore 4 su 5

4,1

50 Minerva Road, NW10 6HJ Park Royal, London, GB


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Valutata 5 stelle su 5

Very helpful staff, completed the job in double quick time and the car was returned in a "like" new state. The workmanship was excellent. The only small issue is that when dropping the car off ther... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The staff were all very friendly and clear. The repair is extremely well done. We would give five stars but something got lost between the garage and the engineers and we didn’t know what was happenin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent repair ...completed early...helpful staff I was concerned by some of the reviews I had read but genuinely everyone I dealt with from the assessor to the office staff were brilliant and re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I found the company was very thorough, efficient, and caring. The most important part was the car was collected from my address and brought it back to me. I was going to be away for an extra wee... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Officina di autoriparazioni
  2. Carrozzeria
  3. Servizio di rimozione delle ammaccature
  4. Riparazione e manutenzione auto
  5. Servizio auto

Scritti dall'azienda

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Scritti dall'azienda

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Informazioni di contatto

  • 50 Minerva Road, NW10 6HJ, Park Royal, London, Regno Unito

  • 0208 961 8961

4,1

Molto buono

TrustScore 4 su 5

314 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Good quality

Repairs were great, what can I say☺️

14 novembre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Гриша Злой

We're happy to hear that our repairs met your expectations.

Thank you for sharing your positive experience with us!

Jonathan Thomas
Office and customer relations Manager
Fix Auto Park Royal

Valutata 5 stelle su 5

Good service

Good service, clearly explained about all repairs and parts. Very friendly staff.

12 novembre 2025
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Joanne

We appreciate your positive feedback! We're happy to hear that you were pleased with our clear explanations and the friendliness of our staff.

JONATHAN JOHN THOMAS,
Office and customer relation Manager
Fix Auto UK

Valutata 5 stelle su 5

Excellent Work!


The service was excellent from start to finish. Communication was clear and efficient, and the entire transaction was completed promptly and smoothly.

27 ottobre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Nova

We appreciate you sharing your positive experience! We're so glad to hear that you received clear, efficient communication and prompt, smooth service from start to finish.

JONATHAN JOHN THOMAS,
Office and customer relation manager
Fix Auto UK

Valutata 5 stelle su 5

Great Customer Service

They kept me up to date on my repair. Repair work was fantastic and great customer service and very helpful and friendly. Would recommend them and use again myself

3 novembre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Grace,

We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with our communication, the repair work, and the customer service.

Jonathan Thomas
Office and customer relation Manager

Valutata 5 stelle su 5

A good experience

The arrangements for dropping the car and picking it up were very well organised and, on the occasions I needed it, communications were good during the process. The staff seem knowledgable and are helpful.

31 ottobre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Anglian,

We appreciate your positive feedback! We're happy to hear that the drop-off and pick-up process was well-organised and that our communications were helpful.

We're glad you found our staff knowledgeable.

Fix Auto UK
Jonathan Thomas
Office and customer relations Manager

Valutata 5 stelle su 5

Car looked brand new on return

Car looked brand new on return

24 ottobre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Mr Bradley,

We're so glad your car looked brand new upon its return! and you are happy with the service we offered.

Thank you for your positive feedback; we appreciate it.

Fix Auto UK
Jonathan Thomas
Office and customer relation Manager

Valutata 1 stelle su 5

Extremely poor— Bad driving

Extremely poor. Tried everything in book to find faults or imaginary damages to curtesy car. The driver started driving my car while picking up from my home moving in 2 nd gear not first. And also not pressing the clutch full. Made hard sqeuky noise. Told him to change gear properly. Absolute idiot

10 ottobre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Mr Nadella
We appreciate you bringing this to our attention. We're very sorry to hear about the issues you experienced with the courtesy car and the driver's handling of your vehicle. We'll investigate these concerns to ensure better service in the future.

Fix Auto UK

Valutata 5 stelle su 5

My experience with Auto fix

Pick up and doff was very convenient. Job was done on time, no problems and no delays

4 ottobre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Hi Salwa,

We're happy to hear that our services met your expectations with convenient pickup and on-time completion. Thank you for your positive feedback!

Jonathan
Office and customer relation Manager

Valutata 5 stelle su 5

This company did an excellent job of…

This company did an excellent job of repairing the car and the fact that they both collected and delivered the car was most helpful

30 settembre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear V. Glazebrook,

We're happy to hear that the car repair was excellent. We are also glad that the collection and delivery service was helpful to you. Thank you for your positive feedback.

Fix Auto UK

Valutata 4 stelle su 5

Car repaired very well

Car repaired very well. Cost was a little surprising but this was an insurance claim!

29 settembre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Myles Elliott,

We're glad the repair was done well. We appreciate your feedback regarding the cost and are here to clarify any insurance-related concerns.

Jonathan Thomas
Office and customer relation manager

Valutata 5 stelle su 5

all was excellent

24 settembre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Hello Ms Brown
We appreciate you taking the time to leave us such a fantastic review!

Jonathan Thomas
Office and Customer Relation Manager

Valutata 5 stelle su 5

Great service

Everyone was super friendly answered a queries big & small. They picked up the phone very quickly and always gave me constant updates. Very happy with their services.

19 settembre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Miss Khan,

We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that our team was friendly, helpful, and communicative. Thank you!

Fix Auto UK

Valutata 4 stelle su 5

Excellent repair

Excellent repair, completed quickly, Excellent service provided by staff.

11 settembre 2025
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Kamal Husen,

We appreciate your feedback! We're happy to hear that you were pleased with the prompt repair and excellent service provided by our staff.

Fix Auto UK
Jonathan Thomas
Office and customer Relation Manager

Valutata 5 stelle su 5

Quick and professional

2 settembre 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Suzana,

We appreciate your feedback! We're happy to hear that you were pleased with the prompt repair and excellent service provided by our staff.

Fix Auto UK
Jonathan Thomas
Office and customer Relation Manager

Valutata 5 stelle su 5

Excellent repairs and professional…

Excellent repairs and professional service.

27 agosto 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Rayo,

We appreciate your five-star rating and are happy that you were pleased with our professional service and excellent repairs.

Fix Auto UK

Valutata 5 stelle su 5

Very professional team that kept me up…

Very professional team that kept me up to date with my car repairs. I was impressed with their professionalism and happy with the results.

27 agosto 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Usman Hasan,

We're happy to hear that our team's professionalism and updates on your car repairs impressed you. Thank you for sharing your positive experience with us!

Fix Auto UK

Valutata 5 stelle su 5

Very good

Very good, car looks new, all clean and they kept contact with either emails or calls.

14 agosto 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Mr david sousa Nobrega,

We're happy to hear that your car looks new and clean! We appreciate that you enjoyed our consistent communication through emails and calls.

Fix Auto UK

Valutata 1 stelle su 5

Worst garage ever

Worst garage ever, after 2 weeks of keeping our van they didn't do literally anything, when asked when we can expect it to be fixed they gave us another 2 weeks window. Such a waste of time. There are lots of competitors around so better go there as here only thing you get is disappointment

12 agosto 2025
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Park Royal

Greg,

Thank you for your review. We are sorry to hear that you've had a poor experience. Unfortunately, we were unable to locate your details based on the information provided in your review. If you'd like to contact us on 0208 961 8961 and provide your registration number and contact details, we'd be happy to discuss this further with you. We look forward to hearing from you.

Valutata 1 stelle su 5

My car has been with this company for 3…

My car has been with this company for 3 weeks with the date for return keep on changing, as they have purportedly found more damage, but despite asking, we have been given no answers to what that was. When we phone up for some answers we don't get them, and at the moment I am really concerned about the quality of the repairs that will be done. This garage was recommended by my insurance company who I have written to to express my concerns.

4 agosto 2025
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Marian,

We appreciate you bringing this to our attention. We're sorry to hear about the delays and lack of communication regarding your vehicle's repair. We'll investigate the matter and work to provide you with the answers you need and ensure the repairs meet our quality standards.

Fix Auto UK

Valutata 1 stelle su 5

Worst car repair experience ever.

My insurance company sent my car to this repairer, and it was a nightmare from start to finish. First, the repairs took over three weeks—far longer than necessary for the work that was needed. When I finally went to collect my car today, the person at the counter was completely unprofessional, with unfriendly attitude.

To make things worse, my car seats were left with grease marks and stains. Now I have to spend more money getting them cleaned. Absolutely unacceptable.

Avoid at all costs.

31 luglio 2025
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Risposta di Fix Auto UK - Fix Auto Park Royal

Dear Awais,

We appreciate you bringing this to our attention. We're sorry to hear about the extended repair time, the service you received, and the condition of your car. We'll review these issues to improve our service. Thank you for your feedback.

Fix Auto UK

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