Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept... Leggi di più
L'azienda ha risposto
I’d give 10 stars if I could! My car went into Fix auto after an accident, and spent 8 weeks with them! I did not have to lift a finger from start to finish. Liaising with enterprise and constant... Leggi di più
L'azienda ha risposto
If I could more than 5 stars I absolutely would, they truly deserve it! Ultimate first class service, communication with a warm and friendly atmosphere, the whole experience was truly outstanding. M... Leggi di più
L'azienda ha risposto
Insurance repair after a rear end shunt. Regular and comprehensive updates about repairs, friendly, genuine concerns about getting it right. Advised me on a separate job that could have taken a large... Leggi di più
L'azienda ha risposto
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Scritti dall'azienda

Unit 4 Old Block Plant, CW9 6DE, Wincham Lane, Northwich, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Absolutely perfect customer service from Fix Auto Northwich. The job was explained clearly with a fair, transparent and reasonable cost. The work was done to a very high standard and all the way though the team kept me up to date with progress. They are a friendly, trustworthy team and I wouldn't hesitate to recommend them and the quality of their work.
Rachel

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
From the very first day when Phil rang to arrange my repair, until the day I picked my car up, Phil, Steve and the rest of the guys were absolutely brilliant. They updated me every step of the way, were always there for advice and the repair was first class. I really can’t fault them. Customer service at its best.
I would wholeheartedly recommend Fix Auto Mid Cheshire.
Thanks again Phil, it was a pleasure dealing with you.
Regards
Tony

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Stress free experience, Phil was great and so helpful, explained the process making it easy to understand and gave updates of repairs throughout, car came back in perfect condition, and all clean too!
Definitely recommend this place for car repairs

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
I recently reversed into a tree at low speed and caused what looked like minor damage to the rear bumper and door of my brand-new Mazda. Unfortunately, the damage turned out to be more extensive than I first thought. I took the car to Fix Auto Mid Cheshire, as they’re a Mazda-approved repairer, and I’m so glad I did.
I met Phil, who clearly explained what needed to be done and how they would approach the repair. I was particularly worried about matching the Soul Crystal Red paint, but Phil reassured me they had perfected the process—and he was absolutely right.
Phil also took the time to look over the rest of the car and spotted a small paint imperfection on the bonnet, advising me to take it back to Mazda. Mazda agreed to repair it under warranty, and Fix Auto Mid Cheshire carried out both jobs together.
Throughout the whole process, Phil kept me fully updated, and I always felt my car was in the best possible hands. When I got it back, it looked as good as new—a truly fantastic job. I couldn’t be happier with the result.
I can’t praise Phil enough for his superb customer service. If only all companies were this easy to deal with! Highly recommended.

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Outstanding customer service with regular informative updates provided as to what stage my car repair was up to and when I may expect the vehicle to be returned.

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
These gents are a pleasure to deal with. The repairs to my car are invisible and they kept me informed of the progress throughout.

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
I recently had my car repaired at this garage after it was damaged in a collision, and I’m extremely impressed with the results. The bodywork was in rough shape after the crash, but the team did an outstanding job restoring it. The finish is smooth, the paint matches perfectly, and the car genuinely looks as good as new.
Communication was clear throughout the whole process, and they completed the work within the timeframe they promised. Everyone I dealt with was professional, friendly, and clearly took pride in their work.
I highly recommend this garage to anyone needing quality body repairs. They exceeded my expectations and made a stressful situation much easier.

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Very knowledgeable guy, helpful, explained everything .Did a great job with my car on time.
Would recommend them to anyone

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
My car had to go in for repair after someone backed up in to the side of it. I cannot thank Steve and Phil enough for making the process so smooth. I was kept informed every step of the way and nothing was too much trouble. Very quick responses to any questions I had. When my car was repaired I was delighted with the end result. It looks like brand new. Thank you so much.

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Excellent service from start to finish. Kept up to date with repair status, dropped and picked up from very local courtesy car hire place and the car came back gleaming inside and out. Fabulous paint repair and the tam very polite, courteous and very professional. Highly recommend.

Risposta di Fix Auto UK - Fix Auto Mid Cheshire

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Superb efficiency and quality friendly service
More small businesses should operate like this one
Superb !
Highly recommended

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Excellent job and was great with keeping me updated on the repair with car and an extra bonus my car was valeted. All in all a great job

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Brilliant service. I’ve used this company for repairs on my car numerous times and I never have anything to complain about. They are really efficient and go above and beyond to please you as a customer. I want to give a shout out to Steve who has dealt with my car on these occasions, he is absolutely amazing. Thank you so much.

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
From the 1st contact with this company to collection of my car there is not 1 thing I could complain about. Absolute 1st class service and the fellas that work here are amazing. I was kept up to date every step of the way. Nothing was too much trouble for them. I would 100% recommend this company to anyone. Thanks again

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
I was impressed from the moment I was first contacted and subsequently dropped the car off and collected fully repaired and valeted.
Great job excellent workmanship.
Thier way of keeping you informed made you feel you were the only customer. Excellent customer awareness.
Many thanks.

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
From the first contact, the whole team were extremely helpful and friendly, making the whole process really easy and convenient.
The repair work to my car is exceptional, my son especially is over the moon to get the car back looking better than ever!
Great work and customer service that deserves particular recognition.
Thanks for everything

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Good service and good staff. Great looking at customers. No 1 in the world.💐💐💐💐👍🏽👍🏽👍🏽👍🏽👍🏽🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
An amazing service and experience, special mention to Phil and Steve, for amazing customer care and detailed, frequent updates. Car came back cleaned and polished and exactly as found. Really nothing more could be done to improve the service. Even the coordination with the hire car was so smooth and fantastic. Thankyou so much guys!!

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Wonderful customer care from start to finish. Par excellence!
After initial contact with Ian at customer services at Corkhill's Hyundai in Northwich I was referred to Fix Auto Mid Cheshire.
I made contact with Steve and an appointment was arranged where Phil Chesworth and his team assessed damage to rear off-side door panel.
From then on in, I was very well looked after. Communication was brilliant throughout and Phil kept me upto date with progress and the likely finish date for me to pick up my car.
Several things struck me about this company. Attention to detail, entirely customer focused, work of a very high standard,unfailingly polite and courteous at all times.
Nothing was too much trouble.
I would have no hestitation in recommending Phil and his team if anybody needs a thorough and very professional job done.
Many thanks for doing such a wonderful job.

Risposta di Fix Auto UK - Fix Auto Mid Cheshire
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.