Fix Auto UK - Fix Auto High Wycombe Recensioni 241

TrustScore 4.5 su 5

4,5

Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

The process is quick and the staffs are helpful. Just the back order of the part is a bit too long. Communication can be better if they find the issues or questions initially.

Valutata 5 stelle su 5

Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service. Made it all very easy.great communication . Danny the young lady I liaised with over the phone could not have been more helpful. Well done everyone


Dettagli dell'azienda

  1. Officina di autoriparazioni
  2. Carrozzeria
  3. Servizio di rimozione delle ammaccature
  4. Riparazione e manutenzione auto
  5. Servizio auto

Scritti dall'azienda

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Scritti dall'azienda

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Informazioni di contatto

  • Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, Regno Unito

  • 01494 450088

4,5

Eccellente

TrustScore 4.5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Very ordinary company nothing special…

Very ordinary company nothing special to write about as I wasn't happy with the minor repair work until fourth time returned attempt.

15 febbraio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Hi Sir, we are sorry that we did not meet your expectations. We are pleased that we managed to resolve the issue in the end. Kind regards. Fix Auto High Wycombe

Valutata 5 stelle su 5

I recently had my car repaired here and…

I recently had my car repaired here and I am very pleased with every aspect of the service from start to finish.
Justin was especially helpful and explained everything regarding the process and making sure the work was completed to a very high standard.

11 febbraio 2022
Non scritta su invito
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Richard, thank you for your kind review and we are glad to be of service. We shall convey your review to the team especially Justin. Hopefully, you will not have need of our services in the future but you know where we are! Kind regards. Fix Auto High Wycombe

Valutata 4 stelle su 5

Great service and repair … but ..

In terms of the service and the quality of the repair, Fix Auto in High Wycombe were excellent and were I marking them just on that then they would be easily deserving of the full five stars.

What I didn’t appreciate was their insistence on recording all my bank card details including the security number thus compromising my card’s security. I challenged this twice and the gents I spoke to simply said it was company policy in case they received parking tickets or speeding fines in respect of the courtesy car.

I explained that my cards security was now compromised and that if the intention was to simply pay any tickets that came through in the future in relation to my use of the car, they would be doing do without my authority and also it assumed that I wouldn’t potentially contest a ticket.

They were unmoved by this and as a result I have had to cancel my card which is an annoyance. I understand that some people will not be that concerned about this and feel I am being a bit pathetic, but it did detract from what was otherwise a great experience with Fix Auto.

11 febbraio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Mr Freeman, thank you for your feedback. We are pleased that you are happy with the repairs that we carried out. We understand your frustration with regard to the courtesy car and in the light of the comments that you have made, we shall be reviewing the system in place. We apologise for any inconvenience caused. Kind regards. Fix Auto High Wycombe

Valutata 5 stelle su 5

prompt

prompt, efficient. car valeted throughout. from what i can see, great quality of repair also

9 febbraio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Ms Aggarwal, thank you for your positive feedback. It is always nice to receive validation for what we are trying to achieve. We shall pass your comments onto the team. Kind regards. Fix Auto High Wycombe

Valutata 5 stelle su 5

Excellent service

I received really good service from fix auto. My car was mended to a great standard in a quick time. They accommodated my every need without asking, including dropping my car off back home because I was isolating. Thanks all around,

4 febbraio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Mr Lynam, thank you for your great feedback. We shall pass your comments onto the team. It is always good to receive positive comments. Kind regards. Fix Auto High Wycombe

Valutata 5 stelle su 5

5 Stars!

Car was well repaired ahead of expected date. 5 Stars!

1 febbraio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Tim, thank you for your kind words. We shall pass them on to the team. Kind regards. Fix Auto High Wycombe

Valutata 4 stelle su 5

Great Service!

Great Service!
Although the repairs took slightly longer than expected Fix Auto were easy to contact with professional and friendly staff. My car was returned cleaner than I've ever seen it!!!
Thank you!

27 gennaio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Thank you for your kind feedback. We shall pass your comments onto the team. Kind regards. Fix Auto High Wycombe

Valutata 5 stelle su 5

Fix Auto we’re very helpful and…

Fix Auto we’re very helpful and supportive. They kept me updated with the progress of my car which has been returned to me in immaculate condition. Thank you!

26 gennaio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Ms Gill, thank you for your very kind feedback which is welcome in these very challenging times. We shall be sure to pass your comments onto the team. Fix Auto High Wycombe

Valutata 5 stelle su 5

Replaced my nearside wing mirror

Replaced my nearside wing mirror with colour matched back on insurance.
Job was done with no fuss, they even delivered the car to my address once finished.

22 gennaio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Mr Ruler, thank you for your kind feedback. We shall pass it on to the team. Kind regards. Fix Auto High Wycombe

Valutata 5 stelle su 5

Car was immaculate when returned

Car was immaculate when returned, very professional experience with good communication during repair.

19 gennaio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Many thanks for your kind review. We shall pass it on to the team. Kind regards. Fix Auto High Wycombe

Valutata 4 stelle su 5

Very good service

Very good service, the loan car was clean and more than adequate and delivered on time. Repairs look great and completed within quoted time
Thanks very much

18 gennaio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Hello Mr Quillish, thank you very much for your kind feedback. It is always reassuring to know that we are heading in the right direction. We shall pass your comments on to the team. Kind regards. FixAuto High Wycombe

Valutata 5 stelle su 5

Excellent service

Excellent service. Professional and efficient. Courteous, personable staff. Courtesy car delivered and collected on time, I was kept up to date on progress and the job was completed perfectly, and sooner than expected.

14 gennaio 2022
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Hello Ms Gibbs, thank you very much for your kind feedback. We shall pass your comments onto the team. Thank you. Fix Auto High Wycombe

Valutata 5 stelle su 5

Quality service

Prompt collection and delivery, the work quality is outstanding. Would recommend!

31 dicembre 2021
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Mr Zaripov, thank you for your kind review. It is always nice to have positive feedback as it validates what we are trying to achieve. We shall pass your comments onto the team. Kind regards, Fix Auto High Wycombe

Valutata 5 stelle su 5

Excellent service

Excellent customer service and perfect repair- car looks like new!

28 dicembre 2021
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Ms Hirst
Thank you very much for your kind feedback. It is pleasing to know that we are getting it right. We shall let the team know of your feedback. If possible, we would be grateful if you fill in the BMW survey which you receive as it is very important to us. Happy New Year. FixAuto High Wycombe

Valutata 4 stelle su 5

Happy with service overall and repair…

Happy with service overall and repair looks very good but would have appreciated some proactive progress reports so that we knew when to expect return of the vehicle rather than the total radio silence until the day that the car was ready for return. Also courtesy car had engine management warning light on for the whole of the time that it was with us which was a bit concerning even though it performed perfectly well

21 dicembre 2021
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Hello David
Thank you for your kind feedback.
We apologise for the lack of updates as this is not the norm and we shall look at our procedures to improve this. With regard to the EML, we are aware of these and you should have been assured that it would not affect the running of the car as it is related to sensors and is a known warranty issue.
Kind regards. FixAuto High Wycombe

Valutata 5 stelle su 5

Superb service

Superb service. The guidance and review for estimate was easy. Work was scheduled in as quickly as they could and picked up my car for ease.

Friendly service and cannot recommend them highly enough. Shout out to Justin for all his help.

16 dicembre 2021
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Mr Fox
Thank you very much for your kind feedback. It is always good to know that we are getting it right. We shall pass your comments onto the team especially Justin.
We hope that you have a lovely Christmas.
Kind regards, FixAuto High Wycombe

Valutata 5 stelle su 5

Very good work and service

Very good work and service.
Appreciate being kept upto date with progress and use of a courtesy car.

16 dicembre 2021
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Dear Mr Cox
Thank you very much for your kind feedback. It is much appreciated and we shall be sure to pass your comments on to the team.
We hope that you have a lovely Christmas.

Kind regards, FixAuto High Wycombe

Valutata 5 stelle su 5

Was kept informed about the progress of…

Was kept informed about the progress of my car, and even dropped it back to me. Great service

16 dicembre 2021
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Hello Mrs Berry, thank you for the positive feedback and we are glad to be of service. We shall pass your comments onto team. Regards
FixAuto

Valutata 5 stelle su 5

Thanks for returning the car .

Thanks for returning the car .
Haven’t driven it yet but the job looks well done so 👍👍

14 dicembre 2021
Logo di Fix Auto UK - Fix Auto High Wycombe

Risposta di Fix Auto UK - Fix Auto High Wycombe

Hello Mr Goodall,
Thank you for your positive feedback. We shall pass on your comments to the team. Have a great Christmas.
Kind regards
FixAuto

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più