Fix Auto UK - Fix Auto Chessington Recensioni 

320
TrustScore 4.5 su 5

4,7

Techview House, Cox Lane, KT9 1SG Chessington, Surrey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very please with my experience. I recently had work done as part of an insurance claim. The car was collected and dropped off at my convenience and Daniel Brett kept me fully informed all the wa... Leggi di più

Valutata 5 stelle su 5

I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great communication. Excellent customer service. Collected and returned my car and gave me use of a lovely courtesy car in the meantime. Repairs completed quicker that anticipated, my car looks... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Officina di autoriparazioni
  2. Carrozzeria
  3. Servizio di rimozione delle ammaccature
  4. Riparazione e manutenzione auto
  5. Servizio auto

Informazioni su Fix Auto UK - Fix Auto Chessington

Scritti dall'azienda

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Scritti dall'azienda

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Informazioni di contatto

  • Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, Regno Unito

  • 0208 3918700

4,7

Eccellente

TrustScore 4.5 su 5

320 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(320)

5743 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great repairs work and customer service

Ford Mustang repairs. Very happy with the service provided by the Chessington branch. I made initial contact to arrange the repairs, following which they took charge and kept me informed throughout the repair process.
I needed to drop my car off due to going on holiday, they were very accommodating and helped arrrange this. With regards to parking at the location, there was plenty of spaces. My car also needed an exhaust replacement from USA, for which again they managed the entire process, keeping me informed.
The Director, Arnie and his entire staff force were very good at customer focus, making you feel at ease about getting the car repairs carried out by them.
Once the repairs were on their way, they kept me informed including about the exhaust/parts delivery due from the States. On completion a time was arranged for collection and I was very satisfied with the work they had carried out, everything looked like it should and nothing was out of place. Very happy with the entire process. Thank you all.

1 luglio 2024
Non scritta su invito
Valutata 4 stelle su 5

Very professional and courteous…

Very professional and courteous service. Regular and informative updates. Repair to the highest standard. Took a little longer than ideal, but this was due to delays in delivery of required parts.

19 agosto 2024
Valutata 5 stelle su 5

Thanks to all the team

Thanks to all the team, especially Ninela for doing an outstanding job on my Range Rover, quick turn around, great communication and highly skilled technicians, would highly recommend and will definitely be coming back in the future if needed many thanks to Fix Auto Chessington

8 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

My music system doesn't work

My music system doesn't work,
I brought the to repair the back bumper, you delivered the car without music system. I complained the day of collection the engineers checked and told me that they can fix it.

I didn't say such thing never ever, the music system works always, we do not net to twist words, as you engineer say can be something simple, but is not on me to get it right, you are the professionals not me when the accident happened everything worked properly including the lights, what I'm asking is just a fair repair.

2 agosto 2024
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Risposta di Fix Auto UK - Fix Auto Chessington

Good Evening Mr. Penades, your 13 plate Audi came in for accident repairs to the rear bumper. Your audio system was not working previous to the accident as advised by you. When the car came into our repair centre, it was evident that someone previously had attempted to wire in an amplifier - unsuccessfully. We checked all the fuses and found damage to wiring in the rear. We could not relate the cuts to the wiring in the rear of the car to the accident damage and advised if you deemed that it was accident related, you need to gain a report from Audi to confirm this and we would submit this to the insurance company engineers with the evidence images we have taken and ask for them to make a final decision. We have not heard back from you. Since this happened Friday, and you have left this review, perhaps you have not understood, but we unfortunately cannot repair something that the third party insurer will not pay for, unless you are prepared to pay for repairs yourself. Please feel free to contact us if you have arranged and received a report as requested. Kind Regards Fix Auto Chessington.

Valutata 5 stelle su 5

These guys are amazing

These guys are amazing! Had a horrible break in at home when our car ceys were stolen meaning all locks needed to be replaced and new keys programmed. The team at FixAuto Chessington turned the job around super quick, ordering and fitting the parts even before I had a chance to drop off the paperwork for the job. Couldn’t be happier with the service. 5-stars!!

24 luglio 2024
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for the great review, we were glad we could get you back on the road quickly

Valutata 5 stelle su 5

Brilliant and very helpful

Brilliant and very helpful. I needed my car back a day earlier due to personal circumstances and the staff bend back wards and forward to make this happen. Thank you so much

18 luglio 2024
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for the review Mrs. Schueller, we always try to work with our customers needs. I hope all is well :-)

Valutata 5 stelle su 5

Great customer service

Great customer service
Our vehicle was repaired very quickly and to a high standard. Car was also cleaned inside which was pleasant surprise. Highly recommend

14 giugno 2024
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for the review Mr. Ryan, i shall share your kind comments with the team.

Valutata 5 stelle su 5

Good repair job by Fix Auto…

Good repair job by Fix Auto Chessington. Professional front of house Ninela kept me updated on progress, thank you.

12 giugno 2024
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for the review Julian, Ninela will be delighted you were happy with the customer service you received.

Valutata 5 stelle su 5

Good communication

Good communication, good timing and the damage to mirror was fixed very well

23 maggio 2024
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for the review, we share comments with our team and they will be grateful for your kind words

Valutata 5 stelle su 5

Used this company twice now after 2 hit…

Used this company twice now after 2 hit and run collisions.
Last year damaged on my street and same again this year.
Fix Autos have been Amazing from day one
Communication is 1st class from dropping off my car and picking up a replacement to collection just over a week after.
The lovely ladies in reception are really friendly and I was updated with a text throughout the process.
I collected my car today and it looked like it did the day I drove it out of a Showroom.
Absolute fantastic job! Thanks to everyone involved at Fix Autos and keep up the good work 👍

22 maggio 2024
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you so much Mr. Grecian, although coming to any bodyshop is done so in unpleasant circumstances, we are glad you received a great service and came back !

Valutata 4 stelle su 5

Great team

Great communication from start to finish. Updates along the way and finished a week before the original estimate. Excellent work.

3 maggio 2024
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for the kind review. The team will be happy to read your lovely words

Valutata 5 stelle su 5

Brillant service from start to finish

Brillant service from start to finish. Repairs to my car have been done to a high standard. Staff were very friendly and helpful. Would highly recommend Fix Auto Chessington

19 aprile 2024
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you Sarah, the staff will be delighted to read your lovely review

Valutata 3 stelle su 5

No way to know what was done to the car

Fix Auto did a good job of correcting some damage to my car's body work following an accident.

However, they were instructed by the insurance company. This meant they would not give me a print out of the work completed on my car.

Whilst the car was with them, it also proved impossible to find out whether any damage had been done to the steering (I tried on several calls). Even now I have the car back, I have no idea of what they did or didn't do. (apart from the body work repair).

This isn't great since I'm the one that owns the car and the service history.

I think they should have asked the insurance company to review them instead of myself, since they clearly consider the insurance company to be their client.

All in all, I would prefer dealing with a smaller company where you can talk to someone who's worked on the car and can find out what's been done and what hasn't been done.

18 aprile 2024
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your review Mr. Dee, unfortunately insurers will not allow us to give a printout of repairs with costs. It is their rules which we have to adhere to but we have a process in place to call customers and go through repairs with the owners beforehand which I can see we did with yourself on 08.04.24. We have since tweaked this and in addition can now print off very basic info without costs which still adheres to most of our contracts but hopefully helps the owner of the vehicle understand their repairs better. Unfortunately there is the odd contract which still states the owner must contact the insurer directly. We are a small company and all of our customers are important, but we are governed by data protection laws which we must adhere to also, as are any business.

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