Fix Auto UK - Fix Auto Chessington Recensioni 

317
TrustScore 4.5 su 5

4,6

Techview House, Cox Lane, KT9 1SG Chessington, Surrey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great communication. Excellent customer service. Collected and returned my car and gave me use of a lovely courtesy car in the meantime. Repairs completed quicker that anticipated, my car looks... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My car came here for repair after a fairly significant impact that affected every panel on one side. Fix Auto were excellent, great communications during the process, always friendly and most importa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Officina di autoriparazioni
  2. Carrozzeria
  3. Servizio di rimozione delle ammaccature
  4. Riparazione e manutenzione auto
  5. Servizio auto

Informazioni su Fix Auto UK - Fix Auto Chessington

Scritti dall'azienda

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Scritti dall'azienda

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Informazioni di contatto

  • Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, Regno Unito

  • 0208 3918700

4,6

Eccellente

TrustScore 4.5 su 5

317 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(317)

5668 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 stars from me *****

Great communication. Excellent customer service.

Collected and returned my car and gave me use of a lovely courtesy car in the meantime.

Repairs completed quicker that anticipated, my car looks as good as new.

22 luglio 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your amazing review! We are so pleased that you have a great experience. Fix Auto Chessington

Valutata 5 stelle su 5

All good

All good. Very polite, on time, and kept me updated with repairs and answered all the questions. Thank you for a brilliant job.

1 luglio 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you very much for your kind review! It is great to hear everything went well and the team were polite and helpful! Fix Auto Chessington

Valutata 5 stelle su 5

Prompt action

Prompt action, answered all my queries on the phone kept me fully updated re progress f my repair

30 giugno 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your lovely review - it means so much to us that our customers take the time to give feedback. Again thank you !

Valutata 4 stelle su 5

Work completed satisfactorily but could it have been quicker?

Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The expected seven day’s involved a month between start and finish.
Work completed to a satisfactory finish

1 luglio 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your review Mr. Wright, fortunately for us we are very busy and have been booking a month in advance for around a year now. We have employed extra staff. Unfortunately we cannot pre order parts as almost every manufacturer only allows 3 -4 days for any incorrect parts to be returned meaning we cannot have them sitting here without the car to check them against. It is highly frustrating but this is one of the many issues our industry is fighting against.

Valutata 5 stelle su 5

Car front bumper damage

I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I was introduced to Tom, an estimator, who on inspecting the damage was able to clip the bumped and trim back in place. Thanking him I asked what the charge was to be told "no charge but please leave a review on Trust Pilot" . I was impressed by the professional manner in which my problem was resolved and would not hesitate to recommend this company to others.

30 giugno 2026
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your review Charles. We are glad Tom could help and thank you for giving your time to explain your experience to others. We like to treat people very fairly and it is good to read our team follow that same ethos. Fix Auto Chessington

Valutata 5 stelle su 5

FromExcellent Outstanding Customer Service and Repair Quality

The team was friendly, professional and helpful, taking the time to explain the process and answer any questions I had. They kept me well informed throughout the repair, providing regular updates on the progress, which I really appreciated.

The quality of the repair was outstanding, and my car was returned in excellent condition.

24 giugno 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for a wonderful review! it is great to hear that the team seemed to look after you and the repair was excellent! I will pass the comments on to all of the team. Fix Auto Chessington

Valutata 5 stelle su 5

Regular updates on progress

Regular updates on progress. Great service and friendly staff

29 giugno 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your 5 star review we will pass to all staff Fix Auto Chessington

Valutata 5 stelle su 5

Excellent Body shop

My car came here for repair after a fairly significant impact that affected every panel on one side.
Fix Auto were excellent, great communications during the process, always friendly and most importantly I am very happy with the repair. The car looks like new.

10 giugno 2026
Non scritta su invito
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your glowing review! We are glad we keep you informed and you were happy with the repair
Fix Auto Chessington

Valutata 5 stelle su 5

Excellent communication

Excellent communication, particularly about unavoidable delays and perfect quality of work.

22 maggio 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your review and being understanding about unavoidable delays
Fix Auto Chessington

Valutata 5 stelle su 5
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Risposta di Fix Auto UK - Fix Auto Chessington

We're glad to hear we were helpful and pleasant to deal with. Thank you for your positive feedback!
Fix Auto Chessington

Valutata 5 stelle su 5

Although it took longer than I expected…

Although it took longer than I expected the repair was very well done. I was kept informed about the work being done at regular intervals.
Very happy with the information that I received on the phone. Thank you.

20 maggio 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your lovely review. Apologies it took longer than expected.
Fix Auto Chessington

Valutata 5 stelle su 5

Overall great service

Overall great service. Staff were extremely friendly and helpful, and the quality of the repair seems to be very good.

12 maggio 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for the review! We are especially pleased the staff were nice to deal with!
Fix Auto Chessington

Valutata 5 stelle su 5

Excellent repair job

Excellent repair job, kept informed throughout process

8 maggio 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

We appreciate your kind words. We are glad we kept you informed and provided an excellent repair.

Fix Auto Chessington

Valutata 5 stelle su 5

Had a new wing real professional…

Had a new wing real professional finish. Text most days giving a update and estimate of completion and

8 maggio 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

We're so glad you appreciated the professional finish and our daily updates. Thank you for your kind words!

Fix Auto Chessington

Valutata 3 stelle su 5

Friendly staff but poor overall service

Positives: The staff were consistently friendly, the front office was clean and welcoming, and I appreciated the regular updates on the progress of my vehicle repair. The actual repair was very good
Areas for Improvement: No courtesy car was provided, and no assistance was offered in sourcing one, leaving me without transport for two days. Additionally, my vehicle was in the workshop for almost a month, which was longer than expected.

30 aprile 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

Thank you for your feedback, i have taken the time to look into your repair. It seems your vehicle was deemed undrivable by your insurer and came onsite immediately. The vehicle then had to be estimated, authority had to be gained from your insurer and parts had to be ordered(for drivable vehicles this is all pre done to cut down on repair times) We cannot start repairs without an authority. I can see that the insurer you are with denotes a courtesy car is supplied once authorised and this was arranged with you though our team did have a customer bring back a vehicle damaged which delayed a vehicle for your as we had to wait for another one to come back but this was explained at the time and I can see reception stayed in contact with you regarding this.
Fix Auto Chessington

Valutata 4 stelle su 5

Very good service

Mainly well informed about timelines for repair. Had to do a little chasing at the end to confirm completion but had courtesy car so not really an issue. Excellent standard of repair and car returned lovely and clean .

6 maggio 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

We're glad to hear you were pleased with the repair standard and the car's cleanliness. We appreciate your feedback regarding communication and will review our process.
Fix Auto Chessington

Valutata 5 stelle su 5

Excellent Service

Dale was calm, patient and very accomodating when answering my questions durng both the collection and drop off of the car. the staff were also extremely helpful over the phone, making the whole experience smooth and stress free. Overall a very good service and i would happily recommend them.

23 aprile 2026
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Risposta di Fix Auto UK - Fix Auto Chessington

We are so pleased to hear about your positive experience with us. It's wonderful that Dale was able to make your experience smooth and stress-free. Thank you for your kind words and recommendation!

Fix Auto Chessington

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