An excellent quality product with a very informative and helpful website. One of the ways one can judge the quality of a company is how they perform when things go wrong. In this case both supplier... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
After trailing around all the usual places, looking for screws that no place stocked anymore. We found fixabolt on line… found what we needed, sent a message to check they had what we needed in sto... Leggi di più
A great customer focussed business. Keith & Court at Fixabolt were really helpful, Royal Mail lost my first package (despite being 48hr tracked), and I needed the non standard stainless steel nuts and... Leggi di più
L'azienda ha risposto
Normally would give five star rating but after being told delivery was on a certain day and therefore made arrangements to be on site the day after got a e mail from delivery company late on to say wo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Fixabolt is a nuts and bolts supplier based in the UK. They offer a wide range of fasteners in stainless steel and high-grade zinc zinc-plated steel. The only fasteners supplier that helps you grow your business with small business online marketing advice and assistance. Available for all account holders. Free delivery on orders over £50 with express delivery options available.
Informazioni di contatto
-, -, Newton Abbot, Regno Unito
- info@fixabolt.co.uk
- fixabolt.co.uk
4,8
Eccellente
209 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Exactly what I needed
Exactly what I needed at a reasonable price, no fuss and delivered in a timely manner. No having to buy a million of each nut, bolt and washer when you only need one or two. Perfect.
1 luglio 2024
Risposta di Fixabolt
Thank you very much for taking the time to leave your kind review, Karl. Use the exclusive code TRUSTPILOT10, which is applied to your account, to save 10% off next time.
If you have any questions about applying this code, feel free to contact us on the Live Chat or at info@fixabolt.co.uk. Best wishes.
Good Quality Bolts
Simple search and ordering process. Unlike other vendors websites. Delivered on time. Good quality.
23 giugno 2024
Risposta di Fixabolt
Thank you very much for taking the time to leave your kind review, Paul. Use the exclusive code TRUSTPILOT10, which is applied to your account, to save 10% off next time.
If you have any questions about applying this code, feel free to contact us on the Live Chat or at info@fixabolt.co.uk. Best wishes.
Risposta di Fixabolt
Thank you very much for taking the time to leave your kind review, David. Use the exclusive code TRUSTPILOT10, which is applied to your account, to save 10% off next time.
If you have any questions about applying this code, feel free to contact us on the Live Chat or at info@fixabolt.co.uk. Best wishes.
Excellent customer service many thanks
25 giugno 2024
Risposta di Fixabolt
Thank you very much for taking the time to leave your kind review, Simon. Use the exclusive code TRUSTPILOT10, which is applied to your account, to save 10% off next time.
If you have any questions about applying this code, feel free to contact us on the Live Chat or at info@fixabolt.co.uk. Best wishes.
Risposta di Fixabolt
Thank you very much for taking the time to leave your kind review, Andy. Use the exclusive code TRUSTPILOT10, which is applied to your account, to save 10% off next time.
If you have any questions about applying this code, feel free to contact us on the Live Chat or at info@fixabolt.co.uk. Best wishes.
The only problem was the delivery time
The only problem was the delivery time.
Do not use EVRI any more ...they received the parcel Friday morning and delivered. Monday.
5 giugno 2024
Risposta di Fixabolt
Hi Cristi, thank you for your valued feedback. I have had a look at your case and I see that you chose the free standard delivery option at checkout. Due to factors including parcel size and value, this parcel was sent with Evri.
You're right that there was a 1-day delay with the courier collecting the parcel, and I know it's frustrating to see delays at any stage of the delivery process. However, I'm pleased to see that your order still arrived within 2 working days after being advertised as 2-5 working days for your free delivery option.
We know that our customers rely on us to avoid delays in their projects, so we take our commitment to on-time deliveries extremely seriously.
An example of this includes upgrading deliveries to express services if ever there are despatch delays which could put any orders at risk of arriving late. While it looks as though your order was treated with the same care to get it to you 1 working day after collection, I'm sorry that you were disappointed with the initial delay.
If you would like to express any further concerns, or offer any suggestions as to how we can improve our service, you're welcome to contact us at info@fixabolt.co.uk.
Best wishes
Risposta di Fixabolt
Thank you for taking the time to leave your review, Stephen. I have added 300 points to your Fixabolt Rewards account to show our appreciation. Take care
Risposta di Fixabolt
Thank you for taking the time to leave your review, Dr Kemp. I have added 300 points to your Fixabolt Rewards account to show our appreciation. Take care
Ordering was easy and bolt turned up…
Ordering was easy and bolt turned up relatively quickly. Wrong bolt for me and no response to my email ask8ng for advice.
29 aprile 2024
Risposta di Fixabolt
Hi Teresa, I have just tried to locate your email and I haven't been able to. I'm sorry that you have not received a response to your query as a result. We strictly respond to every genuine query we get, and I will contact you now to offer any help I can. Best wishes
Risposta di Fixabolt
Thanks for taking the time out to leave a review, Edward. I have added 500 points to your Fixabolt Rewards account to show our appreciation. Take care
My First Order
I found the ordering process easy to use and even though there was a delay I was promptly informed and kept up to date regarding the order. I would surely use Fix a bolt again.
26 marzo 2024
Risposta di Fixabolt
I'm sorry that we experienced a minor delay over the Easter weekend, Kevin. Thank you for taking the time to leave your feedback. I have added 300 points to your Fixabolt Rewards account for your time. Take care
Risposta di Fixabolt
Thanks for taking the time out to leave a review, Filippo. I have added 500 points to your Fixabolt Rewards account to show our appreciation. Take care
Risposta di Fixabolt
Thank you for taking the time to leave a review, Michael. To show our appreciation, I have added 100 points to your Fixabolt Rewards account. Take care
Risposta di Fixabolt
Hi Alwyn, thank you for taking the time to leave your review. To show our appreciation, I have added 100 points to your Fixabolt Rewards account to get you closer to unlocking your next 10% discount. Take care
Wrong bolt
I ordered a long fully threaded 10 mm bolt.
I was sent one with only 35 mm thread length.
27 febbraio 2024
Risposta di Fixabolt
Hi Andrew, thanks for sharing your concern. I'm sorry that you are disappointed with your order.
I see that you ordered an M10 x 200mm socket head cap screw. These are not fully threaded and there is no suggestion that they are on our website.
We are always on hand to put things right for our customers, and you are more than welcome to contact us at info@fixabolt.co.uk or through our live chat so we can get you the bolt you are looking for.
Thank you
Risposta di Fixabolt
Thank you for taking the time to leave your review, Laurence. I have added 100 points to your Fixabolt Rewards account to show our appreciation. Take care
very helpfull
29 gennaio 2024
Risposta di Fixabolt
Thanks for taking the time to leave a review. To show our appreciation, I have added 100 points to your Fixabolt Rewards account. Take care
Risposta di Fixabolt
Thanks for taking the time to leave your review, David. I have added 100 points to your Fixabolt Rewards account to show our appreciation. Take care
Couldn’t get this anywhere else
I had tried for weeks to find a particular bolt in shops but found fixabolt online and they had exactly what I needed. Quick delivery too.
23 gennaio 2024
Risposta di Fixabolt
Thank you so much for taking the time to leave your review, Martyn. I have added 100 points to your Fixabolt Rewards account to show our appreciation. Take care
WELL PLEASED
Order was what I wanted- YOU HAD STOCK and it came when you said it would-- THANKS!
I will order again
22 gennaio 2024
Risposta di Fixabolt
Hi Krissttovvv, thank you so much for taking the time to leave your review. I have added 100 points to your Fixabolt Rewards account to show our appreciation. Take care
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