Fitness Parts Warehouse Recensioni 

225
•
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I want to thank Chris for personally taking his time to identify the actual part that I needed refund me for the wrong part that I ordered and solve my problem. I truly appreciate you going out of... Leggi di più

Valutata 5 stelle su 5

We have a couple of older fitness machines (stationary bicycles) which are built as well (or better) than the new equipment you can buy today. (Unless you really need a lot of gee-whiz high-tech gadg... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have a Nordictrack Commercial 1750. The incline was doing weird things. Gemini helped me to diagnose and customer service at Fitness Parts Warehouse verified the part # for the incline motor senso... Leggi di più

Valutata 3 stelle su 5

Easy to order parts and received correct items. Items were back ordered and took a long time to receive. Communication was terrible (not notified of statuses, shipping info, partial shipments, etc.) H... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di attrezzature sportive

Scritti dall'azienda

Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more. Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need. Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

225 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(225)

64 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy to find and order the right part

The website was easy to navigate to find the part I needed and once the order was placed I was provided timely updates on the status of my order. The parts arrive in great condition and fit as expected.

30 luglio 2024
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Risposta di Fitness Parts Warehouse

Happy to hear your experience with us was a great one!!

Valutata 5 stelle su 5

Had pieces I needed.

Had pieces I needed, got them out fast for shipping, very good prices, helpful and knowledgeable staff.
Thanks for getting the to me quick. Back in use again.

29 luglio 2024
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Risposta di Fitness Parts Warehouse

GLAD WE COULD HELP!!

Valutata 4 stelle su 5

Great Experience

Really easy to order the part we needed to fix our treadmill and delivery was quick as well

25 luglio 2024
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Risposta di Fitness Parts Warehouse

Thank you for the review. Happy to be of service

Valutata 5 stelle su 5

Awesome!!

Awesome!!! My part came right on time. Thank you 🙏🏽

25 giugno 2024
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Risposta di Fitness Parts Warehouse

GLAD TO HELP!!

Valutata 5 stelle su 5

Great support team and parts

Great company to order parts from, the ordering system is easy to understand and support team is ready to help and have fast response and shipping.

24 giugno 2024
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Risposta di Fitness Parts Warehouse

We appreciate your feedback!!

Valutata 5 stelle su 5

My treadmill died (and almost killed me…

My treadmill died (and almost killed me in the process!) and I was super frustrated. Trying to track down the parts was difficult. But my husband called fitness parts warehouse and they tracked it down. Then told him they would call when they received to to make sure it was the right part and was working before they would ask for payment, it did take about 2 weeks, but forn$200 vrs $3000 for a new machine, I was super impressed with the customer service and support, thank you so much!

26 aprile 2024
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Risposta di Fitness Parts Warehouse

THANK YOU FOR THIS 5* REVIEW! GLAD WE COULD HELP!!!

Valutata 5 stelle su 5

Great Customer Service

The initial part from the manufacture was out of spec, I reached out to the support team and got an fast call back and worked through what the issue was. They communicated through the process of the replacement item and facilitated a fast replacement.

17 aprile 2024
Non scritta su invito
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Risposta di Fitness Parts Warehouse

Glad we could assist you!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Been a while since I have experienced that. Went above and beyond what I expected!

17 aprile 2024
Non scritta su invito
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Risposta di Fitness Parts Warehouse

SO GLAD TO HEAR WE EXCEEDED YOUR EXPECTATIONS!!!

Valutata 5 stelle su 5

Best customer service

Best customer service. Received a damaged part and immediately call a call to rectify

17 aprile 2024
Non scritta su invito
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Risposta di Fitness Parts Warehouse

We appologize the part was damaged, were glad we were able to get this resolved!

Valutata 5 stelle su 5

Top Tier Web Store/Support

Chris in customer support has been awesome with helping me find parts, troubleshoot my old treadmill, and even gave advice when I had trouble putting a new part on the machine.

The parts shipped slow, but my treadmill is pretty old so I imagine it took a while to find the parts that I ordered. When I asked for an update, I got an IMMEDIATE reply from an actual person(Chris).

Replies with my follow up questions are answered extremely quickly as well, no matter how mundane they seemed to me. Amazon customer support as an entire team could never expect to be better than Fitness Parts Warehouse's speed and support.

12 aprile 2024
Non scritta su invito
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Risposta di Fitness Parts Warehouse

THANK YOU SO MUCH FOR YOU SHARING YOUR THOUGHTS WITH US!!

Valutata 5 stelle su 5

I found the exact parts I needed

I found the exact parts I needed on your website. Clear and straightforward. Ordering was an easy process, pricing was reasonable, and it arrived in perfect condition. I recommend!!

25 marzo 2024
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Risposta di Fitness Parts Warehouse

THANK YOU!!!

Valutata 1 stelle su 5

The curl bushings were not in package

The curl bushings were not in package, only the bolt. I don't need the bolt without the bushings! Please send curl bushings to complete order.

25 marzo 2024
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Risposta di Fitness Parts Warehouse

We greatly appologize for this inconvience. We shipped this from a third party and they made a mistake. We have emailed and called you

Valutata 5 stelle su 5

Great Service, Competitively Priced Parts

I found the parts I needed to fix my elliptical. Prices were cheaper than the manufacturer's suggested parts outlet and shipping was much cheaper. I had a question on a few of the parts and the customer service was very responsive. I am up and running again and don't have to throw away another piece of fitness equipment.

5 febbraio 2024
Non scritta su invito
Valutata 2 stelle su 5

Slow wrong part and bad customer care…

Ordered part for my elliptical using their part finder and my model number. Part arrived about a month later. Didn’t fit. They sent me the part number via email of the part they said would fit this time. Had to pay to send back wrong part and then they didn’t refund full amount either(restocking fee). The second part arrived in about 2 weeks. They did respond to the first couple of emails I sent in about 24 hours. The second part did fit but I am pretty sure I entered the model right the first time. There is no discripion of part other than a picture and the descrepracy of the part that didn’t fit was mounting hole that was 1/8 too big

7 febbraio 2024
Non scritta su invito
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Risposta di Fitness Parts Warehouse

Hello,
We regret you had a bad experience. We looked into past orders using your name and found nothing within the last year. If you did order from us, again we appologize for this experience.

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