I want to thank Chris for personally taking his time to identify the actual part that I needed refund me for the wrong part that I ordered and solve my problem. I truly appreciate you going out of... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We have a couple of older fitness machines (stationary bicycles) which are built as well (or better) than the new equipment you can buy today. (Unless you really need a lot of gee-whiz high-tech gadg... Leggi di più
L'azienda ha risposto
I have a Nordictrack Commercial 1750. The incline was doing weird things. Gemini helped me to diagnose and customer service at Fitness Parts Warehouse verified the part # for the incline motor senso... Leggi di più
Easy to order parts and received correct items. Items were back ordered and took a long time to receive. Communication was terrible (not notified of statuses, shipping info, partial shipments, etc.) H... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more. Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need. Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!
Informazioni di contatto
2536 Eastern Blvd, Suite 420, 17402, York, Stati Uniti
- 717.303.3679
- info@fitnesspartswarehouse.com
- fitnesspartswarehouse.com
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Easy to find and order the right part
The website was easy to navigate to find the part I needed and once the order was placed I was provided timely updates on the status of my order. The parts arrive in great condition and fit as expected.

Risposta di Fitness Parts Warehouse
Customer Service was excellent to work…
Customer Service was excellent to work with. Chris responded to my questions very timely. Thanks!

Risposta di Fitness Parts Warehouse
Had pieces I needed.
Had pieces I needed, got them out fast for shipping, very good prices, helpful and knowledgeable staff.
Thanks for getting the to me quick. Back in use again.

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Great Experience
Really easy to order the part we needed to fix our treadmill and delivery was quick as well

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Replacement walking platform for Nordic track treadmill
The product was exactly as advertised, delivered quickly and good orice

Risposta di Fitness Parts Warehouse
Super fast shipping and great…
Super fast shipping and great communication! Part was shipped same day as ordered.

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Discontinued model parts available
Through this company I was able to get parts for a weightlifting bench model which had been discontinued. Prompt service and decent prices.

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Risposta di Fitness Parts Warehouse
Great support team and parts
Great company to order parts from, the ordering system is easy to understand and support team is ready to help and have fast response and shipping.

Risposta di Fitness Parts Warehouse

Risposta di Fitness Parts Warehouse
My treadmill died (and almost killed me…
My treadmill died (and almost killed me in the process!) and I was super frustrated. Trying to track down the parts was difficult. But my husband called fitness parts warehouse and they tracked it down. Then told him they would call when they received to to make sure it was the right part and was working before they would ask for payment, it did take about 2 weeks, but forn$200 vrs $3000 for a new machine, I was super impressed with the customer service and support, thank you so much!

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Great Customer Service
The initial part from the manufacture was out of spec, I reached out to the support team and got an fast call back and worked through what the issue was. They communicated through the process of the replacement item and facilitated a fast replacement.

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Excellent customer service
Excellent customer service. Been a while since I have experienced that. Went above and beyond what I expected!

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Best customer service
Best customer service. Received a damaged part and immediately call a call to rectify

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Top Tier Web Store/Support
Chris in customer support has been awesome with helping me find parts, troubleshoot my old treadmill, and even gave advice when I had trouble putting a new part on the machine.
The parts shipped slow, but my treadmill is pretty old so I imagine it took a while to find the parts that I ordered. When I asked for an update, I got an IMMEDIATE reply from an actual person(Chris).
Replies with my follow up questions are answered extremely quickly as well, no matter how mundane they seemed to me. Amazon customer support as an entire team could never expect to be better than Fitness Parts Warehouse's speed and support.

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Risposta di Fitness Parts Warehouse
I found the exact parts I needed
I found the exact parts I needed on your website. Clear and straightforward. Ordering was an easy process, pricing was reasonable, and it arrived in perfect condition. I recommend!!

Risposta di Fitness Parts Warehouse
The curl bushings were not in package
The curl bushings were not in package, only the bolt. I don't need the bolt without the bushings! Please send curl bushings to complete order.

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Great Service, Competitively Priced Parts
I found the parts I needed to fix my elliptical. Prices were cheaper than the manufacturer's suggested parts outlet and shipping was much cheaper. I had a question on a few of the parts and the customer service was very responsive. I am up and running again and don't have to throw away another piece of fitness equipment.
Slow wrong part and bad customer care…
Ordered part for my elliptical using their part finder and my model number. Part arrived about a month later. Didn’t fit. They sent me the part number via email of the part they said would fit this time. Had to pay to send back wrong part and then they didn’t refund full amount either(restocking fee). The second part arrived in about 2 weeks. They did respond to the first couple of emails I sent in about 24 hours. The second part did fit but I am pretty sure I entered the model right the first time. There is no discripion of part other than a picture and the descrepracy of the part that didn’t fit was mounting hole that was 1/8 too big

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