The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Very Easy to use, however for peace of mind even if make and model of wheelchair is not listed, having at least as many wheelchair make would be good e.g. Convaid.
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We use Fish Insurance to cover our Personal Assistants who support our son who suffers from autism. I truly wish I didn't have to go through the long phone call every year to renew. If our circum... Leggi di più
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Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Leggi di più
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Dettagli dell'azienda
Informazioni su Fish Insurance
Scritti dall'azienda
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Informazioni di contatto
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Regno Unito
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Fish Insurance
Hi there,
Thank you so much for leaving us a 5-star review. I’m really pleased to hear you found it easy to get your mobility wheelchair insurance in place. Making the process straightforward and hassle-free is exactly what we aim for.
We really appreciate you taking the time to share your experience and for choosing to insure with us.
Thank you again for insuring with us,
The Fish Social Team
Simple instructions to follow and set…
Simple instructions to follow and set up public liability. Affordable offering peace of mind
13 marzo 2026
Risposta di Fish Insurance
Hi Rosalie,
Thank you so much for taking the time to leave such a lovely 5-star review. I’m really pleased to hear you found the instructions simple to follow and that setting up your public liability cover was straightforward. It’s great to know you feel the cover is affordable and that it gives you peace of mind.
We truly appreciate your feedback and your trust in us.
Thank you again for insuring with us,
The Fish Social Team
Excellent Customer Service
The phone was answered promptly. No long waiting time. I dealt with a young man called Charlie. I was treated with respect, courtesy and patience Charlie has an excellent product knowledge. He discussed the available types of insurance. He was thorough and able to answer all my questions. When preparing the quote he checked my answers making sure I fully understood the terms of the policy and that it would suit my needs. Not once did I feel pressured or rushed into buying a policy. I did take out a policy for a Mountain Trike e Trike mobility wheel chair. Fish is one of the few companies who recognise the Mountain Trike range of all terrain wheel chairs.
Thank you Charlie for such professional service. You are an asset to the company. I wish you well in your future career with them.
10 marzo 2026
Risposta di Fish Insurance
Hi John,
Thank you so much for taking the time to leave such a lovely review.
I’m delighted to hear your call was answered quickly and that Charlie looked after you with patience, respect and clear explanations of the different insurance options. It’s great that he could help you find the right cover without any pressure.
We really appreciate your kind words about Charlie and will make sure your feedback is passed on to him and his manager.
Thank you again for insuring with us,
The Fish Social Team
Risposta di Fish Insurance
Hi,
Thank you very much for your review and your kind words.
We’re really pleased to hear you’re happy with the product and that
it does exactly what you expected!
Thank you,
The Fish Social Team
I was having trouble with getting an…
I was having trouble with getting an online quote and phoned .
My call was answered by Charley who was very polite, friendly and helpful and l am now fully covered for my needs for the next year .
Thank you Charley
10 marzo 2026
Risposta di Fish Insurance
Hi Brenda!
Thank you for your review and it's great to hear you had a good experience too!
Thank you,
The Fish Social Team
Mobiliry scooter quote for a quote on my…
Enquired this morning for a quote on my wife’s mobility scooter. Very pleasant girl on the phone. Explained the policy to ensure it meets our needs.
9 marzo 2026
Risposta di Fish Insurance
Hey Eric!
We appreciate the time you've taken to review us and that your experience was a positive one over the phone with us. Thank you!
Best wishes,
The Fish Social Team
Risposta di Fish Insurance
Good afternoon, thank you for taking the time to leave us a review. We are so glad to hear you found us helpful, this is exactly the service we aim to deliver.
Many thanks,
The Fish Social Team
Risposta di Fish Insurance
Good afternoon Andrew, thank you for taking the time to leave a review and for choosing Fish. We’re really pleased to hear things seem ok so far. If you ever need any help, have questions about your cover, or there’s anything we can do to improve your experience, please don’t hesitate to get in touch.
Many thanks,
The Fish Social Team
Mobility scooter insurance was just…
Mobility scooter insurance was just what I was looking for and also covers me abroad which is handy for my needs.
3 marzo 2026
Risposta di Fish Insurance
Hey Debby,
Thank you for your kind review and we're happy to cover your needs!
Best wishes,
The Fish Social Team
Good Service
An easy to use website and knowledgeable and helpful company representative. Having not had this type of policy before I asked endless questions to ensure this was right for me. I received numerous detailed explanations and nothing was too much trouble.
25 febbraio 2026
Risposta di Fish Insurance
Thank you very much for your 5-star review, Douglas.
We’re delighted to hear you found our website easy to use and our
representative knowledgeable and helpful. It’s great to know that all
your questions were answered in detail and that nothing was too much
trouble in making sure the policy was right for you.
Thank you again for taking the time to share your experience.
Best wishes for the future,
The Fish Social Team
Risposta di Fish Insurance
Thank you very much for your 5-star review, Mrs Davies.
We’re so pleased to hear that your renewal was explained clearly and that you found our team friendly and helpful. Your feedback is really appreciated.
Thank you again for taking the time to leave a review.
Best wishes for the future,
The Fish Social Team
Very helpful polite staff that dealt…
Very helpful polite staff that dealt with my quote and then policy very efficiently.
24 febbraio 2026
Risposta di Fish Insurance
Thank you very much for your 5-star review.
We’re delighted to hear that you found our staff helpful, polite and
efficient when dealing with your quote and policy. Your feedback means a
lot to us.
Thank you again for taking the time to share your experience.
Best wishes for the future,
The Fish Social Team
Rang fish to renew both wheelchair…
Rang fish to renew both wheelchair insurances and caller was extremely unhelpful making the call impossible
I have never experienced this level of disrespect and never made a complaint
6 marzo 2025
Risposta di Fish Insurance
Good afternoon Andie,
Thank you for telling us about your recent experience with us. We strive to provide excellent customer service on every contact, but sometimes we get things wrong.
We are really sorry this hasn't been easy for you today, the second person you spoke to this morning had given feedback to management and the call was listened to as a result. The leader of the team will contact you today to ensure this doesn't happen again.
Many thanks,
The Fish Social Team
Everything done online so quick and…
Everything done online so quick and easy I got exactly what I was looking for
20 febbraio 2026
Risposta di Fish Insurance
Good afternoon Sheila. Thank you so much for taking the time to share your experience with us. We are glad to hear that our online journey was so quick and easy for you and you now have the cover you need.
Have a lovely rest of your weekend.
The Fish Social Team
Not sure despite have paid them for CPA…
Not sure despite have paid them for CPA insurance since 2018 whilst never claimed..now that my circumstances changed (retinal detachment surgery and wanted to get refunded within the 14days cooling off period , they haven't responded 😏😉
30 gennaio 2026
Risposta di Fish Insurance
Thank you for your feedback. We can see that yesterday we reviewed your email and contacted you to cancel with a full refund.
We are sorry that this process took longer than expected and are always striving to deliver the best service possible. We appreciate you taking the time to provide your comments.
Best wishes for the future.
The Fish Social Team
Easy to sort policy online after…
Easy to sort policy online after speaking to an advisor on the phone
16 febbraio 2026
Risposta di Fish Insurance
Thanks for the review Kevin. Happy to hear your found the process easy, and our advisor was helpful! If there is anything we can do to have made the experience easier online, please do not hesitate to let us know.
The Fish Social Team
Very easy website to use to get an…
Very easy website to use to get an online quote and very fast. Very competitive price.
15 febbraio 2026
Risposta di Fish Insurance
Hi Annie, Thanks for your review, we are glad you found the experience fast and easy!
If you have any any recommendations to how we can make your experience 5 star, please let us know.
The Fish Social Team
MobilityPlus+ Axion Powered Wheelchair
MobilityPlus+ Axion Powered Wheelchair
I was previously insured by Fish before with my car, but I moved onto the Motability Scheme and had to leave. However when I purchased my new powered wheelchair, I came back to Fish because of how impressed I was with their service
13 febbraio 2026
Risposta di Fish Insurance
Thanks for your lovely review Fanos! We love to hear that you have returned to us for your insurance and are glad to have you back!
The Fish Social Team
Was given a leaflet from Fish at the showroom
Bought a mobility scooter from mobility plus based at Worksop Nottinghamshire who gave me a leaflet from Fish insurance company easy to get a quote on line choose the one I wanted and went with them this my fourth scooter never had insurance before as my scooter always stays in boot Carole at the showroom mentioned liability which I never thought of before and the way the world is now and people make a claim for slightest thing so I’m sorted for a year and see how it goes
12 febbraio 2026
Risposta di Fish Insurance
Thanks for taking the time to leave a review. We hope that you wont have to worry about any liability issues in the future, but are glad to know you now have piece of mind being with us!
The Fish Social Team
Helpful Baz Kureshi
I just dealt with Baz from Fish and he was extremely efficient and friendly. Such a nice guy, thank you for your help
13 febbraio 2026
Non scritta su invito
Risposta di Fish Insurance
Good afternoon Julie. Thank you for taking the time to leave this lovely review. It’s great to hear that Baz was efficient, friendly and helpful. We’ll make sure your kind feedback is passed on to Baz, comments like yours really mean a lot. Thank you again for choosing Fish.
The Fish Social Team
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