The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Leggi di più
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We use Fish Insurance to cover our Personal Assistants who support our son who suffers from autism. I truly wish I didn't have to go through the long phone call every year to renew. If our circum... Leggi di più
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Very Easy to use, however for peace of mind even if make and model of wheelchair is not listed, having at least as many wheelchair make would be good e.g. Convaid.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Fish Insurance
Scritti dall'azienda
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Informazioni di contatto
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Regno Unito
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I am a brand new customer the policy…
I am a brand new customer the policy documents are very clear to understand and very clear and easy to arrange cover.
Thank you.
10 novembre 2025
Risposta di Fish Insurance
Hi Kevin. Thank you so much for the lovely review and 5 stars! We’re delighted you had a great experience with us. If there’s anything else we can do, we’re here to help.
The Fish Social Team
Insurance for wheelchair
They are great at insuring disable people for lots of things I use them for my wheelchair insurance
10 giugno 2025
Risposta di Fish Insurance
Good morning Catherine. We really appreciate your positive feedback and rating. It’s great to hear everything went smoothly. Thanks for choosing us-if you need anything further, please don’t hesitate to get in touch.
The Fish Social Team
Risposta di Fish Insurance
Good morning. Thank you for taking the time to share this feedback, and I’m truly sorry for your experience. Buying a policy on behalf of a parent should feel straightforward and supported, and it’s disappointing to hear we fell short. The impression of disinterest is not the standard we set; I’ll ensure this is reviewed and addressed with the team so we can coach and improve. We have requested some more information from you so that we can look into this further.
Many thanks,
The Fish Social Team
Waste of time
Waste of time to filling in the online quote - simply they collect the details. Don’t fall for it. It is not necessary to complete the online quote form as they will gather the necessary information. Exercise caution and do not be deceived.
7 novembre 2025
Non scritta su invito
Risposta di Fish Insurance
Good afternoon,
We are really sorry to hear that you have had this experience. We have requested some more information from you so that we are able to look into this further. We would like to understand what you were filling in. A new business quote would require you to do this unless you called us, where we would do this happily for you over the phone. For Warranty and Prosthetics quotations the form is for a call back so that we can contact you directly to arrange the insurance you need.
We hope we can clarify this for you ASAP.
The Fish Social Team
Great!Super services!
16 settembre 2025
Risposta di Fish Insurance
Good afternoon, we are so pleased to hear that we provided you with super services. Thank you for taking the time to leave us a review.
The Fish Social Team
Risposta di Fish Insurance
Hi Paula,
Thank you ever so much for your review and we appreciate the time you took to let us know your views!
Best wishes,
The Fish Social Team
Fish are very efficient and friendly…
Fish are very efficient and friendly professionally service
31 ottobre 2025
Risposta di Fish Insurance
Hello Donna!
Thank you for your review and we're glad to hear you felt the service was efficient and friendly - just what we strive to be!
Best wishes,
The Fish Social Team
Online chat gave additional information…
Online chat gave additional information upon questioning. Quick and easy quotation and good price.
31 ottobre 2025
Risposta di Fish Insurance
Hello Carrie!
We're glad you enjoyed our web chat experience and we appreciate you taking the time to review your experience with us!
Best wishes,
The Fish Social Team
Risposta di Fish Insurance
Hello!
Thank you for your review - we're always happy to help and it's great to hear you had the support you need.
Next time - we'll work hard to aim to service you to the big 5-Star level!
Best wishes,
The Fish Social Team
Risposta di Fish Insurance
Hello there,
It's great to hear the service was easy for you - something we want to provide all our customers! Thanks for taking time to review your experience.
Best wishes,
The Fish Social Team
It was easy to get insurance for my me…
It was easy to get insurance for my me motor scooter
13 ottobre 2025
Risposta di Fish Insurance
Hello there,
We're very happy to hear you found things easy to get your scooter insurance needs met. Thanks for your review.
We look forward to striving for the big 5-stars next time!
Best wishes,
The Fish Social Team
Very helpful phone call guiding me…
Very helpful phone call guiding me through the online quote request
29 ottobre 2025
Risposta di Fish Insurance
Hello Carol,
It's great to hear you enjoyed your experience with us over the phone to review your quote. Please let us know if you need anything else of course!
Best wishes,
The Fish Social Team
Professional and friendly
Friendly, professional and knowledgeable agent dealt with my renewal. Excellent service
29 ottobre 2025
Risposta di Fish Insurance
Hello Janet!
Thank you for your review - it's great to hear your renewal experience went well and we look forward to replicating this ahead of next year!
Best wishes,
The Fish Social Team
Some problem with web site
Some problem with web site but finally resolved and able to insure
27 ottobre 2025
Risposta di Fish Insurance
Hello!
Thank you for your lovely review, we appreciate the time taken to give us your thoughts!
Best wishes,
The Fish Social Team
all good easy to set up
25 ottobre 2025
Risposta di Fish Insurance
Hello!
Thank you for taking the time to send us your review and we're glad you had an easy journey!
Best wishes,
The Fish Social Team
Easy to apply
24 ottobre 2025
Risposta di Fish Insurance
Hello!
Thank you for taking the time to send us your review and we're glad you had an easy journey!
Best wishes,
The Fish Social Team
Risposta di Fish Insurance
Hello!
Thank you for your lovely review, we appreciate the time taken to give us your thoughts!
Best wishes,
The Fish Social Team
Easy to deal with
Easy to deal with, all online. Got decent cover for a decent price. All t's & c's emailed straight over. Very easy.
25 giugno 2025
Risposta di Fish Insurance
Hello!
Thank you for your kind review - we appreciate the time taken to let us know your positive experience with us.
Best wishes,
The Fish Social Team
I constantly had to repeat things to…
I constantly had to repeat things to the call handler
20 ottobre 2025
Risposta di Fish Insurance
Hello, we are so sorry that we have not delivered the service to our usual high standards on this occasion.
Many thanks,
The Fish Social Team
Website really easy to use.
Website really easy to use.
It might be worth adding an option where you can manually enter details of the mobility scooter make/brand.
The drop down menu was extensive but did not include my vehicle.
19 ottobre 2025
Risposta di Fish Insurance
Hello there,
We appreciate the time taken to send us your review! We'll take the advice onboard too to see what we can do regarding drop down options - thank you!
Best wishes,
The Fish Social Team
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