First Choice Doors & Windows  Recensioni 

Very impressed with the overall experience from start to finish. Ray the sales rep is approachable and very pleasant the fitters are very hardworking and respectful. A superb job couldn’t ask for more.

Sarah

From start to finish this was a 1st class experience.
Ray came out and gave us a price. It was a good price for how many windows we needed, no messing about like some window places. It made us feel more confident we had made the right choice.

The fitters where a man and wife team, they were amazing cannot recommend them enough, no mess left in my house, they cleaned everything up after themselves all old windows taken away they were really professional and got things done. They worked so hard.
My husband isn’t easily pleased and picks fault with every single thing we have done round the house, He couldn’t find anything.
We are over the moon with our new windows and doors. I would highly recommend this company.

Unfortunately, if I could give no stars I would but as their complaints procedure page at the top of the website gives me direction to the financial ombudsman service, at least I may be able to finally sort my issue. Had 3 windows and 1 front door fitted 2021. When fitted all was well and we received a 10 year warranty with the exception of the front door glass panels which had not arrived. I therefore had wood panels on my front door for days waiting for the panels to arrive. After this, we noticed that the front door caught and slammed which was not ideal, we informed the company who said they would come and fix it. 4 whole years, many visits and phone calls later, the door is still not fixed. I now have a baby who's room is above the front door which wakes them up every time it opens or closes. I have had a number of days wasted at home waiting for an engineer to come and see the problem, they have either not turned up and expected me to be there the following day on no notice or turned up and offered the same solution which does not work (changing/altering hinges). The company also call me every now and again to ask whether everything is solved or if I was happy with the service, when I answer no, the cycle starts again. Would not recommend. Will be seeking further advice.

Very impressed so far with all things that have taken place including the designer who was professional..

The price was reasonable the quality second to none very good windows the staff from start to finish were very professional and would recommend this company as your first choice

We had a replacement front door in dark grey wood grain fitted approx a year ago and are very happy with the result and the customer service
I can highly recommend them.
Shaun R

Really happy with the 4 windows fitted by the Singh's, they worked non-stop and left the area just as clean as when they started. The windows look so much better and can already feel the difference in the temperature of the rooms.

Ray was very experienced in what he dose I can't wait for my new windows

Very happy with job fitted on 09/07/25, fitters were very pleasant, efficient and dust covers were used all over house where my 3 windows were fitted. Left my home clean and tidy. Had a lintel fitted and every care was taken to make sure no damage was done.
Once again very happy and have now order a new door and side panel on 10/07/25.

Very professional, explained everything well, gave a complete breakdown of cost, so no surprises, all in all very happy.

Excellent service on time and explained everything very clearly and no bs and value for money.

From the initial quotation with Ray to the speedy installation date from the team and finally the fitters on the day everything has been brilliant!

On the 7th July 2025 I had fitted a lounge window a kitchen window and a lounge French doors. My original gentleman sales agent told me the quality I should expect. And he didn't exaggerate the fitting and the workmanship far superpast the expectation that I was expecting. The team for first choice from sales office staff and then Singh and Happy the fitters did not disappoint the workmanship and quality from Singh and his wife was nothing short of perfection and they didn't do anything by half they was also very polite and clean and tidy.
Ray the sales agent came after the job was finished to make sure everything was to my liking Ray himself was very good at his job and was very polite and put me at ease. I will definitely go to first choice doors and windows for my next jobs and wouldn't hesitate to recommend them to my family and friends

From quote to install. We are very happy. The instillation team did an amazingly job super quickly but still quality and so clean during and after they were at our property. Would recommend them 100% 👍

We had a meeting today with the First Choice representative, following what was a good presentation we decided to place an order for a new cladding system to be fitted.
The salesperson was very helpful, this gave us the confidence to place an order for there company to carry out the work.
We will give a follow up when the work has been completed.

They’ve previously done work for us, new door fitted and back fascia’s. The communication from the office through to the work done on the house has been great. Any issues that we had were resolved and handled very quickly with no issues.

From the quote to the finish product couldn’t have asked for anything better, was recommended through a family member who have previously had work done by them.

All windows fitted and a porch

Tidy and professional

I have had windows and doors from first choice. I have found there work to be fine and the work man clean up afterwards.

From the original quote provided by Ray (who I cannot recommend highly enough), through to aftercare I was extremely impressed with the service. The fitting team were excellent and did a thorough clean up throughout every room that they worked in. My house is rendered and I was concerned about damage to the render, however there was very little damage and any that there was, was repaired to a high standard.

The couple who fitted our new bay windows on the 26th of June were very professional from when they started till they cleaned up. They took care to fill in any cracks.
The sales agent who came first (ray) was very informative and polite. He did not try to push us into an agreement he gave us the quote and rang us a couple of days later. Which we gladly accepted. This is our fourth time of using First choice in two properties and we have no qualms in recommending them.
Mrs Angela Francis.