Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
It was wanted urgently, it did not arrive as planned, so I rearranged my order of work and avoided the stress. It arrived, I used it out of synch, job progressing as access permits. I still don't hav... Leggi di più
L'azienda ha risposto
Pallet was damaged Product had split and leaked all over the fire batt Customer service got in touch I sent the pictures and immediately dispatched replacements First class honest service excel... Leggi di più
L'azienda ha risposto
Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct. Domuss Pro... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di sistemi di protezione antincendio
- anche in
- Fornitore di attrezzature antincendio
- Fornitore di attrezzature per l'edilizia
- Servizio di protezione antincendio
Informazioni su FireSealsDirect
Scritti dall'azienda
FireSealsDirect
Scritti dall'azienda
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Informazioni di contatto
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Regno Unito
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Skmplicity
27 agosto 2026
Risposta di FireSealsDirect
Hi Paul,
Thank you for your review!
Kind regards
Liam
Risposta di FireSealsDirect
Good morning,
Thank you for your lovely review!
We’re delighted to hear you enjoyed our wide range and found great value for money.
Many thanks
Liam
Superb customer service do not go anywhere else
Pallet was damaged
Product had split and leaked all over the fire batt
Customer service got in touch I sent the pictures and immediately dispatched replacements
First class honest service excellent thank you
A company to be trusted
1 settembre 2026
Risposta di FireSealsDirect
Hi Nick,
We’re sorry to hear that the pallet arrived damaged and that the product had split and leaked across the fire batt.
We have reached out to you via email to discuss this further and work towards resolving the issue. Thank you for bringing this to our attention.
Kind regards
Liam
Always a good service and a great range…
Always a good service and a great range of products as well
25 agosto 2026
Risposta di FireSealsDirect
Hi Nigel,
Thank you so much for your lovely feedback!
I'm pleased to hear you’re happy with our service and product range.
Many thanks
Liam
Good product swiftly sent
25 agosto 2026
Risposta di FireSealsDirect
Hi Brett,
Thank you for your kind feedback!
I'm delighted you’re happy with the product and our speedy delivery.
Kind regards
Liam
Very good service and very quick.
18 agosto 2026
Risposta di FireSealsDirect
Hi David,
Thank you for your lovely review!
I'm really pleased to hear you were happy with our service and found everything quick and efficient.
Kind regards
Liam
Great service
Great service, I had a small issue with delivery
Which was sorted by Richard straight away and very professionally.
30 agosto 2026
Risposta di FireSealsDirect
Hi Peter,
Thank you for your kind review!
I'm delighted to hear that Richard was able to resolve the delivery issue quickly and professionally.
We really appreciate your understanding and are glad we could get everything sorted for you.
Many thanks
Liam
All was good
20 agosto 2026
Risposta di FireSealsDirect
Good morning Sue
Thank you for your lovely feedback!
We’re so pleased to hear you are happy with our service.
We really appreciate your support and hope to see you again soon!
Many thanks
Richard
Fast and well organized had my order delivered in 2 days of order. Packed well and good communication.. very happy
Fast and effcent
26 agosto 2026
Risposta di FireSealsDirect
Good morning Alwyn,
Thank you for leaving us your wonderful review.
We’re delighted to hear you were happy with the delivery and the quality of your order.
We really appreciate your support and look forward to serving you again in the future!
Many thanks
Richard
Very prompt and efficient.
18 agosto 2026
Risposta di FireSealsDirect
Hi Sue,
Thank you for your lovely feedback!
We’re so pleased to hear you found our service prompt and efficient.
We really appreciate your support and hope to see you again soon!
Many thanks
Liam
Risposta di FireSealsDirect
Good afternoon Zoe,
Thank you for leaving us your wonderful review.
We’re delighted to hear you were happy with the speedy delivery and the quality of your order.
We really appreciate your support and look forward to serving you again in the future!
Kind regards
Liam
A reliable order process and efficient…
A reliable order process and efficient delivery service..
19 agosto 2026
Risposta di FireSealsDirect
Hi Chris,
Thank you for leaving us your 5* review!
I'm happy to hear you were pleased with our ordering process and delivery speed.
We look forward to supporting you again in the future.
Kind regards
Liam
It was easy to order and the product i…
It was easy to order and the product i bought was easy to install and was good quality
19 agosto 2026
Risposta di FireSealsDirect
Hello Robert,
Thank you for your review!
We’re delighted to hear that you found the ordering process easy, and that you’re happy with the quality and installation of your product.
We really appreciate your feedback and support!
Liam
Good quality of products with excellent…
Good quality of products with excellent support for fitting via iTunes on web site
17 agosto 2026
Risposta di FireSealsDirect
Hi Robert,
Many thanks for leaving us a 5* review!
We look forward to helping you again in the future.
Kind regards
Liam
Next day delivery
Next day delivery, on two occasions, was exactly as promised. Materials were of the highest quality and pig tail pins are genius .
17 agosto 2026
Risposta di FireSealsDirect
Good morning Neil,
Many thanks for leaving us your wonderful review!
I'm delighted to hear that our next day delivery was exactly as promised on both occasions, and that you’re impressed with the quality of the materials.
Thanks again for your support and kind words.
Liam
Risposta di FireSealsDirect
Hi Anthony,
Thank you so much for leaving us a 5* review!
I'm pleased to hear you were happy with our service.
We look forward to helping you again soon!
Many thanks
Liam
Risposta di FireSealsDirect
Good morning,
Many thanks for leaving us a 5* review!
I'm really pleased to hear you were happy with our product range, service, and delivery timescale.
We look forward to helping you again in the future!
Kind regards
Liam
Normally very efficient
Normally very efficient, but this time it has been over a week and goods still not arrived.
14 agosto 2026
Risposta di FireSealsDirect
Good morning,
Thank you for leaving us your review!
I'm sorry to hear of the delay with your order. Upon further checks, it appears the original order was unfortunately lost within the courier's network.
We have reached out via email and arranged a replacement order to be sent out.
Kind regards
Liam
Very efficient with quick delivery time.
14 agosto 2026
Risposta di FireSealsDirect
Good afternoon,
Thank you for leaving us a 5* review.
I'm happy to hear you were pleased with your order and delivery time.
Many thanks
Liam
Door hinges
Hi I received hinges for some fire doors the hinges were spot on and the service I received was great from when I ordered them to when I received them and even after I received them. 5 stars
12 agosto 2026
Risposta di FireSealsDirect
Hi Philip,
Thank you so much for your wonderful 5* review!
I'm delighted to hear that the hinges were exactly what you needed and that you were pleased with the service throughout the process.
Kind regards
Liam
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