Took my order and money knowing full well the item was no longer made. They did not contact me about this and after a week I had to chase the order up only to find out the above.Had to wait ages for t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Website was easy to navigate and order, the dservice good, and the product a good price. However, when I unpacked both items from their packaging, both plastic wall brackets were smashed into sever... Leggi di più
L'azienda ha risposto
The processing and delivery was fine, but I have a minor issue with the design of the bracket for 2kg ABC rated extinguisher. There is a metal strap which hold the extinguisher in place, and it is fi... Leggi di più
I attempted to place an order on line but every time I tried to enter my company credit card details there was an error. I gave up thinking it was a problem with my card. I then received a call from a... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
At Fire Safety UK we are proud to be able to offer high quality products at low prices - in fact probably the best quality available on the internet. Ordering is simple and we offer help and guidance when needed.
Informazioni di contatto
3,3
Nella media
115 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent Customer Service
I attempted to place an order on line but every time I tried to enter my company credit card details there was an error. I gave up thinking it was a problem with my card. I then received a call from a very helpful staff member from Fire Safety. They explained there was a problem with their on-line site with payments. They asked if I still want to make a purchase & advised they could take the payment if I did. I did still need the items, gave my card details order was placed & received 2 days later. Excellent customer service. Thank-you
12 febbraio 2022
I buy in fire safty products for our…
I buy in fire safty products for our building complex. Great service from Fire Safety UK, and the delivery is bang on time.
11 febbraio 2022
Excellent service from Daniel and the…
Excellent service from Daniel and the team. Problem with 3rd party delivery company but Fire Safety took responsibility and sorted it out.
19 gennaio 2022
Non scritta su invito
Excellent Customer Service
Daniel was very helpful in sorting out some shipping issues we faced with our order. These issues were quickly resolved and we received our shipment shorty afterwards. We would definately use Fire Safety UK again.
17 gennaio 2022
Non scritta su invito
They just don't care
I have been trying for the last month to arrange an engineer to call to service my fire extinguishers. I have been using this company since 2014 but the service has been deteriorating and despite about six calls to arrange a visit I have not been even given the courtesy of a return call despite them acknowledging they have all my details and would phone me back.
I urge anyone thinking of buying an extinguisher or having one serviced by them to think very carefully indeed !
13 maggio 2021
Non scritta su invito
Very poor communication even worse delivery time
Very poor communication, wasn't advised out of stock online, wasn't told it was out of stock, when I asked they promised another date and guess what still no delivery. Paid a premium for delivery. Avoid this company, check competitors addresses as a lot of them have the same address in Derby. Next day delivery is currently next week delivery if your very lucky.
4 dicembre 2020
Non scritta su invito
So far my experience of them has been awful.
My first order was cancelled without explanation, just had an email. Then i reordered and had an email 3rd June saying it has been dispatched but still not received. I've emailed twice with absolutely no contact. They have however taken my money. Still no product though.
17 giugno 2019
Non scritta su invito
Good Service
19 febbraio 2018
Non scritta su invito
A good experience with great prices
A good experience with great prices, easy ordering and a fast delivery of all products. I will use again. Thanks guys 5*
17 febbraio 2018
Non scritta su invito
Great workmanship and customer service
16 febbraio 2018
Non scritta su invito
Just what I needed at a great price
Just what I needed st a great price. Delivery service is very good.
15 febbraio 2018
Non scritta su invito
Good value and pleased to receive goods …
Good value and pleased to receive goods in good time. Delivery went to wrong postcode, even though I did give you the correct one. I can only assume that the address was copied incorrectly on the parcels.
11 febbraio 2018
Non scritta su invito
Highly Recommended
Highly Recommended, we will definitely be using again in the future.
9 febbraio 2018
Non scritta su invito
First rate for fire supplies
A company that is exceptional at what it does. Easy and accurate to order online with first class delivery and products. Highly recommended
3 febbraio 2018
Non scritta su invito
Quick delivery
3 febbraio 2018
Non scritta su invito
Big Improvement
They actually contacted me for payment instead of me having to try to get someone to take the payment.
22 gennaio 2018
Non scritta su invito
Arrived promptly and competitively …
Arrived promptly and competitively priced.
17 gennaio 2018
Non scritta su invito
Good info on web pages about chosen …
Good info on web pages about chosen products. Goods delivered promptly.
15 gennaio 2018
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.