Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have only bought online from Finelli, and the quality and service has been really good. The styles are unique and interesting, and the items I have bought have been good quality. I have contacted... Leggi di più

Valutata 5 stelle su 5

Great service! After placing an order in the online shop, I realised I had entered my address incorrectly. I emailed customer support and received a quick response. The issue was resolved straight aw... Leggi di più

Valutata 5 stelle su 5

Très bonne expérience, vêtement de qualité et univers de marque très quali, ça fait plaisir d’avoir une marque swiss autant quali, livraison rapide,

Valutata 1 stelle su 5

Worst costumer service ive ever experienced. I bought somerhing from finelli clothing, that wasnt as shown in the pictures, and the printing on the shirt wasnt good quality, when i returned the ite... Leggi di più

4,0

Molto buono

TrustScore 4 su 5

25 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 28% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very helpful and trustworthy, unique designs

I have only bought online from Finelli, and the quality and service has been really good. The styles are unique and interesting, and the items I have bought have been good quality. I have contacted them several times on social media for information about items zor to ask about styles shown on their social media, and they have been very helpful. In some cases they have got items made in my size when they were out of stock. My experience is that they are honest and helpful, and I have ordered several time and haven't had a problem (be aware - some times orders can take a few weeks if they are waiting for stock, but nothing to worry about). The designs are unique and the customer service is excellent.

31 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

10/10 would recommend

Amazing quality of all the materials and clothing items. I visited the store to be able to see all of it and feel the material and i was instantly thrilled. I got to learn more about the backstory of the brand and the owner which makes it even more special and feels really good to buy from. The owner is really open about the production process and i could feel how much he cares about the quality of his products. This shows in all of the items i got to see. The staff is very helpful and patient. I felt comfortable to take time deciding what i want. Finally a brand that is not made by already rich people! It is young and approachable. I‘m so happy with my purchase!!

4 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

I had a great experience with Finelli…

I had a great experience with Finelli Clothing. Their customer service was prompt, responsive, and incredibly helpful throughout the entire process. They answered my questions quickly and made everything smooth and easy.

I purchased the brown fur collar leather Jacket along with the matching brown leather pants, and the quality is truly exceptional. The leather feels premium, the fit is excellent, and the craftsmanship really stands out. The set looks even better in person and feels like a high-end piece that will last for years.

Highly recommend Finelli Clothing if you’re looking for top-quality leather pieces and excellent customer support!

3 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

honestly exceeded my expectations. From the moment I walked in, the vibe was welcoming and professional, and the staff actually took the time to help instead of rushing me. The quality and style reall

I had a really positive experience with Finelli Clothing. From the start, everything felt welcoming and well-organized. The staff were professional, approachable, and genuinely supportive throughout the entire process. I always felt comfortable asking questions, and they made sure I understood everything clearly.
What stood out most to me was how respectful and attentive everyone was. It didn’t feel rushed or impersonal at all—they actually took the time to listen and help. That made a big difference and showed how much they care about their customers.
The service was thoughtful, patient, and exceeded my expectations. I felt valued the whole time, and that’s something I really appreciate. Finelli Clothing does a great job creating a supportive and professional environment. They communicate clearly, treat people with respect, and genuinely care about providing a great shopping experience. Their attention to detail and positive attitude really set them apart.
I would definitely recommend Finelli Clothing.

1 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Top notch for Street Wear

I recommond this store for anyone with an interest in street wear.
There is a big selection of clothes snd the quality of the clothes exceeded my standards.

31 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Super disappointed to be leaving such a…

Super disappointed to be leaving such a bad review. Waited weeks for the bag which looked amazing online.

It came and and I wasn’t super happy but I thought it will work as a secondary bag. Took the tag of it and the clip fell off, once inspected it further it was clear that the ‘metal’ clips were just stuck on and will all 100% fall off at some point meaning you can’t properly close the bag.

The owner promised me a new bag, then redacted this.

I would avoid wasting a lot of money for a very cheap quality bag, either grab one from a high street store which will cost half the price or pay double and get a quality good brand.

I’ll be seeking a full refund. Avoid wasting your mineh like I did!

19 gennaio 2026
Non scritta su invito
Logo di finelliclothing.com

Risposta di finelliclothing.com

Thank you for your review. We’d like to clarify a few important points for transparency.

The damage to the bag was caused by yourself after removing the tag. Despite this not being a production fault, we immediately replied to you on Instagram and stayed in constant contact with fast responses, trying to resolve the situation fairly.

Even though it wasn’t our responsibility, we still offered you a full replacement with a brand-new bag (not a repair). The only condition was that the original bag be returned — which you refused. Instead, you asked to keep the damaged bag and receive an additional new one for free.

Unfortunately, that’s not how exchanges work.

After this, you opened a bank dispute while keeping the bag. The chargeback was declined because we were able to provide full chat history proving the damage was customer-caused and showing that we had already offered a replacement.

During the conversation, there were also multiple threats to leave a negative review if we didn’t send an extra free bag on top — and this review appears to be the result of that.

We always stand behind our products and treat genuine issues with care and respect. However, we can’t support situations where someone expects two bags for the price of one.

If anyone would like full transparency, we’re happy to share the complete chat history privately.

We only want good-hearted people in our community. 🤞🏽

Valutata 1 stelle su 5

WARNING

WARNING: Read to the end if you don't want to be completely scammed!
First of all, the measurements they use in their product descriptions are random and inaccurate, the quality is appalling and extremely poor (and they dare to call it luxury!!). After ordering an item with the wrong size and terrible quality, I requested a return. They sent me a label, and I immediately returned the item, which they received two days later (early November). The tracking proves it, and it's clear! Since then, they have NEVER refunded me and are using every possible tactic to avoid paying me, even going so far as to invent a new return address in the United States. However, I requested a return through their platform, and I have proof that they sent me by email with their own label, which is based in Switzerland!! I don't usually leave reviews online, but please be aware that these reviews are extremely dishonest. Be very careful and think twice before making a purchase on this fraudulent website. I am available if anyone wants to contact me; I will provide all the evidence I have.
ATTENTION à lire jusqu'au bout si vous ne voulez pas vous faire littéralement "Arnaqué"
Déjà pour commencer, les mensurations qu'ils utilisent sur les descriptions des produits sont aléatoires et fausses, la qualité est pitoyable et de très mauvaise qualité (et ils osent utiliser le mot luxe!!) Après avoir commandé un article donc la taille est fausse et la qualité est piteuse, j'ai sollicité un retour et ils m'ont renvoyé une étiquette et j'ai tout de suite renvoyé l'article qu'ils ont reçu 2 jours après (soit début novembre) le tracking et le suivi le prouve et c'est net! et depuis, ils ne m'ont JAMAIS remboursé et ils utilisent tous les stratagèmes possibles et inimaginables pour ne pas me rembourser allant même jusqu'à inventer une nouvelle adresse de retour aux états unis, or, j'ai sollicité un retour sur leur plateforme et j'ai les preuves qu'ils m'ont envoyé par mail avec leur propre étiquette qui est basée en Suisse!!
Je n'ai pas l'habitude de laisser des avis sur internet, mais sachez qu'ils sont extrêmement malhonnêtes et faites très attention et réfléchissez avant de faire un achat sur ce site frauduleux et je reste même à disposition si quelqu'un veut me contacter, je lui fournirais toutes les preuves que j'ai.

3 novembre 2025
Non scritta su invito
Logo di finelliclothing.com

Risposta di finelliclothing.com

Hi Draxs, thanks for your feedback. You have written a review on all platforms but we can’t find an other on your name unfortunately. We have tried to reach out to you several times through this mail address that you have used to write the review but you are not responding unfortunately. We are really trying to help you.

Valutata 5 stelle su 5

Great service!

Great service!
After placing an order in the online shop, I realised I had entered my address incorrectly. I emailed customer support and received a quick response. The issue was resolved straight away, and I received my item within two days. The jacket I ordered is great quality, and I’m very happy with my purchase. Thank you to the Finelli team!

15 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Finelli was outstanding


Finelli was outstanding! The customer service was truly exceptional friendly, attentive, and quick to help with anything I needed. The whole experience felt smooth and welcoming from start to finish. I’ll definitely be returning!

21 novembre 2025
Non scritta su invito
Valutata 2 stelle su 5

Star T-shirt

I bought a Star T-shirt, €89 is what i paid.
The silver studs on the t-shirt all fell off after 3 days and cracks are appearing in the white star on the front. It was said to be good quality, but I don't see much of that.

10 agosto 2025
Non scritta su invito

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