Needle Recensioni 38

TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had no idea anything like this existed! I am out of a medication that is completely out of stock and on backorder in my town. I found Needle and they helped me locate a pharmacy close to where I wor... Leggi di più

Valutata 5 stelle su 5

They were able to find my prescription by 2pm the following business day. My doctor sent it over and I picked it up the next day. I don’t know how many of the 40+ pharmacies they claimed to call on my... Leggi di più

Valutata 1 stelle su 5

A good bit of false (or at the very least misleading) advertising on their part. They lead you to believe it’s instant on their front page. But charge you per call (which is COMPLETELY FINE btw, it’s... Leggi di più

Valutata 5 stelle su 5

Friendly customer service and very useful offering. I was able to find medications through them...saving me hours of time calling dozens of pharmacies. Also, sometimes if calling a pharmacy directly t... Leggi di più

Dettagli dell'azienda

  1. Azienda di software
  2. Servizio di salute mentale

Scritti dall'azienda

Needle is a healthcare navigation service focused on helping patients find medications at local pharmacies quickly and efficiently. We use advanced AI technology to make thousands of calls every day, ensuring patients get real-time information about the availability of their medications. Whether you’re looking for ADHD medication, mental health treatments, or any other prescription drugs, our service takes the hassle out of calling multiple pharmacies to check stock. What makes Needle stand out is our AI-driven approach. With over 20,000 calls made each month, our platform minimizes wait times and increases accuracy, helping patients find in-stock medications faster than traditional methods. We’ve drastically improved our AI to reduce callbacks and issues, making the process even more seamless for our users. In addition to medication searches, we’re expanding our service to help patients compare costs on high out-of-pocket medical procedures, offering a transparent way to shop for healthcare services. Our growing number of satisfied customers speaks to our commitment to providing top-tier service, with a focus on efficiency, transparency, and patient care. At Needle, we’re revolutionizing the way patients access medications and healthcare, making the experience faster and more reliable than ever before.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

38 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

So fast. So good. Thank you Needle team.

With Rite Aid going bankrupt, I was suddenly thrust into the Wild West of trying to get my rX filled. I had no idea it was this bad.

I found Needle, and within a few hours they helped me find the ONLY pharmacy in my area that still had Vyvanse in stock.

I had a support chat open with Kari, who was with me every step of the way. Honestly, I would have given a good review for the customer service alone. But the fact that they actually came through in such a short amount of time? Stellar.

I hate that this service is even necessary, but I’m glad that Needle has stepped up in the absence of a well functioning healthcare system.

10 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Life-Saver

Life-Saver
What a brilliant and needed service.
I've been out of my ADHD meds for 2 weeks now. I had not been functioning well. My executive functioning and capacity to tolerate set-backs was in a tail-spin and I was spending more time than I want to admit staring off into space instead of trying to find a darn pharmacy that had my meds.

Signed up for Needle, and within a couple hours they found me a pharmacy with my meds in stock. <3 <3 <3

9 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

I got the unlimited tier

I got the unlimited tier. I was trying to find Adderall in Florida which is notoriously difficult. I had many unique restrictions as well to deal with like an out of state provider. They ran the calls for me and found pharmacies that exactly met my needs. The customer service was exceptional; prompt responses and they truly cared about my situation with empathy. I never would have found a pharmacy without them during the current shortage.

1 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

I had a great experience using Needle…

I had a great experience using Needle to find my ADHD medication. I selected 20 pharmacies in my area, and it was located at 2. I was able to get it filled successfully at the one closest to me, and it saved me so much time and frustration.

21 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Needle is incredible and such a life…

Needle is incredible and such a life saver! They called over 100 pharmacies to find my medication all in one day. I could have never found my medication if it wasn't for them. I can't recommend more!

3 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Worth it

We’ve used this service for two months and three searches. It is worth it and incredibly helpful for finding an increasingly difficult to find stimulant for our child. We’ve tried other versions, brands, doses, and really need this particular one. In thinking about the cost for the service versus the cost of my time to do the same work, it is cheap. I don’t feel quite as stressed doing our monthly scramble to get medication for our child.

1 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

ADHD medication shortage

With the current ADHD medication shortage, I found myself calling 30+ pharmacies. I was feeling so overwhelmed when I stumbled upon findeedle.co in a Reddit thread. I just thought I would give it a shot and to my surprise it found one pharmacy with my medication in stock. I'm really beyond grateful for this service.

10 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Inaccurate

I was told none of the pharmacies I had selected had the medication in stock. I just called the same pharmacies and found it at 3 of them.

23 dicembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Unreliable

Submitted a same day request at 9.30am - They were not contacting any pharmacies for most of the day. I contacted them in the afternoon to ask when it would be complete, after which suddenly they had checked all of them and none of them had the drug in stock. They suggested I pay for a new search or get the membership.
I feel skeptical that they contacted all those pharmacies all at once so late in the day. Will not use again.

10 dicembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Would not reccomend

Not a bad service but the way they are structured is rather ridiculous. I selected 3 pharmacy's for them to check and they located the prescription in stock but wouldn't tell me where until they finished their search. In the time it took them to complete their search I called the 3 pharmacies on my own, located the meds I needed and had my prescription transfered over. Honestly just do the work yourself this service is not worth it unless you have to search a huge radius to find a med in stock. What a joke.

28 ottobre 2024
Non scritta su invito

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