Filhaal Clothing Recensioni 

194
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

I have ordered from filhaal many times and I am always happy with my order. The dresses are stunning and as shown on the website. The customer service is amazing and the responses are very quick whene... Leggi di più

Valutata 5 stelle su 5

I ordered Dazzlyn from Filhaal, and I must say I'm so happy with my purchase! The delivery was fast, and the quality is excellent. I'm really impressed with both the product and the service. Definitel... Leggi di più

Valutata 1 stelle su 5

Returned two suits a month ago, no update on return no email about return being received. I reached out and they said they can’t find it, I sent them proof of sending it through post office and still... Leggi di più

Valutata 5 stelle su 5

Great experience with my first order with Filhaal. Perfectly stitched just like it shows on the model with all accessories( laces etc), lining of the sleeves privided separately which is very thoughtf... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abiti
  3. Designer di moda
  4. Negozio di abbigliamento donna

Scritti dall'azienda

At Filhaal, we make it our priority to provide for our customers the best shopping experience with a variety of options to choose from including Sana Safinaz, Afrozeh, Azure, Asim Jofa and much more, at Filhaal we believe in originality, good quality and fair pricing in clothing which gives us the edge.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

194 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

Tutte le recensioni

(194)

44 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good packaging & standards

Good packaging & standards. Arrived on time for my birthday event. Thank you so much team Filhaal

29 novembre 2024
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Risposta di Filhaal Clothing

Dear Ali,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Exceptional service

Exceptional service. Stylish, high quality clothing. I’d totally recommend Filhaal to all my fellow fashionistas.

23 novembre 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Shamaila,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

There clothes are very nice

There clothes are very nice. The customer service was really good. Really happy with the service & experience, will be recommending to my family and friends

28 novembre 2024
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Risposta di Filhaal Clothing

Dear Ifsah,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Excellent service

Excellent service. The clothes were exactly as shown online and good quality. And the delivery was super fast

25 novembre 2024
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Risposta di Filhaal Clothing

Dear Am,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Good service

Good service

10 ottobre 2024
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Risposta di Filhaal Clothing

Dear sakina,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

5 stars

5 stars, good quality cloth

27 novembre 2024
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Risposta di Filhaal Clothing

Dear aaliyah

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Review

Amazing service and very fast delivery. Love the outfit I received. Highly recommend!

7 novembre 2024
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Risposta di Filhaal Clothing

Dear Madeehah,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Favourite place to shop

Amazing shopping experience. Loved the variety of clothing. Staff was very helpful and welcoming answered any enquiries i had.

7 novembre 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Dear S Bi,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Amazing service

I’ve recently purchased from here online and the service was amazing. I got my package on time and the quality of packaging was good. I would recommend purchasing from here because they do not disappoint and help with the customer satisfaction.

1 novembre 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Asifa,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

The company have friendly helpful staff…

The company have friendly helpful staff and they have excellent customer service, with a variety of good quality clothing.

12 novembre 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Amen,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Had a great experience with Filhaal!

Had a great experience with Filhaal. The descriptions of the outfits actually matched the outfits for once! What you see online is what you get with these guys. The size guide was really useful and was true to size. Would definitely recommend!

5 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Good quality clothes and original

Good quality clothes and original. Good pricing and great to have something local that offers this.

11 novembre 2024
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Risposta di Filhaal Clothing

Dear Hazra,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Very speedy delivery

Very speedy delivery, literally received the next day after ordering!

2 novembre 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Aisha,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Great quality clothes

Great quality clothes, always on point with there stitching, and as advertised.

26 settembre 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Shazia,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 1 stelle su 5

SCAMMERS

I bought clothes from filhaal online website and the dress did not turn out how I expected. In the picture the dress had pearls on the dress and scarf and I love the dress so I bought it thinking what I see in the picture that's what I will receive and i wanted to give this company a chance. They have a disclaimer that beeds and tassels are not guaranteed. However, this is misleading.
There is it difference between not guaranteed and not going to have anything totally. When I paid £80 plus shipping I should receive what I see. Filhaal said to me that this how the dress come direct from Pakistan. And it's not our fault. Well I'm not paying pakistani price I'm paying UK prices so why should I not have high standards. There was a design on the trousers in the picture and the trousers that came to me where simple with a yellow stain. Filhaal said that they post videos on Instagram to show customers what the clothes will look like. And I tried to find my dress on Instagram. And it was not posted at the time. However, looking at other dresses, you can see that beads and tassels are on the clothes. After discussing my dress Filhaal posted a video showing what the dress looks like without beeds and tassels. I got my refund for my clothes I had to send a second email for shipping cost. I don't believe they should only refund the dress payment when the fault is there's. Don't bother with this company. I ordered my dress 2nd September and delivery was ment for 3rd to 5th September I received my dress 12th September and I had an event on the 15th September. Not woth the time or hassle

12 settembre 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Hi, sorry to hear of your experience, we understand your experience wasn’t of satisfactory. We do try our best to showcase videos & mention in our product disclaimer to avoid any possible inconvenience.

Please kindly email us on feedback@filhaal.co.uk, so we can assist you further.

We apologise again if we couldn’t meet your expectations.

Kind regards
- Filhaal

Valutata 1 stelle su 5

Not Recommended

The dress quality is disappointing, and their return service is the worst I have experienced.

7 luglio 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Hi,

Thank you for taking the time out to share your experience with us, we are really sorry to hear you’re experience was not of the quality you expected, at Filhaal we take pride in providing best customer service and our customer feedback is extremely valued.

Please could you kindly email us on support@filhaal.co.uk, so we can help you more further.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

If you are hesitating, don't! These suits sell fast :)

I have been an online only customer for a while now with Filhaal. I absolutely love the service.

Don't hesitate to place an order. I have found the garments are always beautiful in detail, top quality fabrics & amazing in colours. They are genuine branded garments. There is always something for everyone. I love the sizing too. And value for money.

I have had really good Customer Service when I have changed my mind about a suit & returned it. I got a full refund, no extra hassles, I posted it & I got the money in my account. Or if I wanted another suit, and it was later available, after I had done a big order, it was again no problem. Really really quick deliveries too, in a matter of a few days, or even next day and that matters as I have never opted to collect in person. I live out in the Midlands area.

The suits can be packed really beautifully, in nice tissue etc. so they have made really lovely, thoughtful gifts. And recipients have been so happy/very complimented upon wearing Filhaal clothing. And the sale make it even better value for money. Suits sell really quickly in popular sizing. And the range is being updated all the time. I love that. Zeb gives a really personalised service. And he goes above other Asian clothing stores, to ensure the happiness of his customers. I will definitely be shopping online with them again soon in sha Allah.

6 luglio 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Rushi,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

Valutata 2 stelle su 5

Sent me the wrong size and didn't bother to reply back.

The clothes are exactly as pictured but i paid extra for my clothes to arrive for eid and it did, except they sent the wrong size. I tried emailing and calling, i even messaged on social media but i received no reply and no one picked up my call. Spoilt my eid.

14 giugno 2024
Non scritta su invito
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Risposta di Filhaal Clothing

Hi,

Thank you for taking the time out to share you’re experience with us, we are really sorry to hear you’re experience was not of the quality you expected, at Filhaal we take pride in providing best customer service and our customer feedback is extremely valued.

Please could you kindly email us on support@filhaal.co.uk, so we can help you more further.

Kind Regards,
- Filhaal

Valutata 5 stelle su 5

Excellent Quality and Fastest Delivery Service that you can imagine

This was my very first experience with Filhaal and I was very skeptical about it, since they don’t have enough reviews for me to believe in them. Normally if a company doesn’t have any review on trustpilot, I just simply don’t buy from them and they had 0 reviews here but since I needed that dress so badly, I just went ahead and paid through Klarna, just in case they don’t turn out good, I can bring Klarna in between.
Anyway I had placed my order on 31st August, and believe me that I received my order today, just the very next day with the standard delivery. The outfit was original, well packed and in great condition. They have definitely earned a customer here with the amazing quality and their delivery service. I am just hoping their return services are as good as other things. Because, this company has definitely become my go to place for eastern shopping from now onwards. I have already placed order for two more dresses. Great Job.

1 settembre 2023
Non scritta su invito
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Risposta di Filhaal Clothing

Dear Maham,

We really appreciate you taking the time out to share your experience with us. We are happy to hear you’re having a good experience at Filhaal.

Kind Regards,
- Filhaal

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